Tutor LMS Anmeldelser 385

A good set of features and a fantastic customer support.

The prompt assistance I received made my experience great. The Tutor LMS Team assisted in troubleshooting issues on my website, and gave expert advice. The Team is always ready to help.

I am using Tutor LMS for about three years now. So far, all went pretty well. I am not an expert in webdesign so I had to ask for help from an expert to setup the basic design so that it looks professionally. Now, the courses go very well. The feedback that I am receiving from students is really good - they experience the LMS as professional and helpful tool. Tutor LMS provides the functionalities I need: Zoom integration, self-learning, content drip, quizzes and certificates. Of course there are some customization limitations: I would like to turn of the star-rating, or use the quizzes differently - but at the end there are ways to make it work. From time to time - mostly after updates from wordpress or woo commerce - functionality is lost. Support is usually quick in helping with resolving it. Is tutor LMS a perfect tool: I don't know - for me it's 90% perfect I would say.

100% recomendable!!
Nuestra experiencia con Tutor LMS para nuestra web de formación online está siendo muy positiva. Es una herramienta muy completa para una academia online, ya que facilita la gestión y el crecimiento de la plataforma de forma clara y ordenada.

Dispone de muchos tutoriales que permiten ir implementando mejoras de manera autónoma, paso a paso, lo que resulta especialmente útil cuando estás desarrollando o consolidando sin tener muchos conocimientos informáticos. Además, cuando hemos tenido algún problema que no hemos podido resolver por nosotras mismas, el servicio de atención ha sido magnífico: cercano, rápido y resolutivo.

La verdad es que estamos muy contentas con la herramienta y con el acompañamiento recibido. La recomendamos 100%.

Even if it took a while between responses, I am happy about the service I got. It got handled with professionalism and a genuinely friendly attitude. Thank you!

Their customer support was excellent. They were consistently helpful whenever I had an issue. Great work.

Themeum/TutorLMS provide reasonably quick support in a concise, helpful and goal-oriented manner. This is what software support should be like.

Extremely Bad support, they take very long time to reply and when they do, they answer very wrong, really bad support.

I had issues with integration between Tutor LMS, Wordpress and Stripe. As a complete beginner, I felt lost and out of my depth. I was dealt with by a lovely agent! Srijoni (my agent) was highly knowledgeable, professional and courteous throughout the process from start to finish. Not only did everything get resolved to my satisfaction but I learnt much along the way. Srijoni was so helpful and so patient with me! I highly recommend this company and am so impressed by Srijoni. A real asset to their team! Thank you Tutor LMS Pro and Srijoni!

Service response time and understanding of issues

Srijoni helmped me install the newst version of the software in no time. She also troubleshooted quickly a problem I had.

Muchas gracias a la agente de soporte Srijoni por resolver todas mis dudas y problema de configuración de TutorLMS

Overall, the experience was good. But it has way too many limitations, starting from the support itself. I took the pro version, and there is no proper support for it. The certificate builder is acting up weird wherein the size that am using is not being used while exporting the certificate in PDF and now that wont even update the certificate even if i have changed it, but no help is being given, only chats on the portal, no Google Meet to speed up the process, nothing. I had given access to check the backend, but no one even logged in. this issue is there since a week now.

I’ve been using Tutor LMS for a while now, and honestly, it’s one of the easiest and most complete LMS plugins I’ve tried on WordPress. The setup is super straightforward, the interface feels natural, and it works smoothly with the other tools I use. Creating courses, keeping track of students, and checking progress is all a breeze.
But the real highlight? Their support team. Anytime I had a question or needed help tweaking something, they got back to me fast and with real solutions, not just copy-paste answers. They genuinely care about making sure everything works the way you need it to.
If you’re looking for an LMS plugin, I’d definitely recommend giving Tutor LMS a shot

TutorLMS is a very good platform to sell courses and memberships.

Great service!

La experiencia fue excelente porque Srijoni ha sido muy rápida y resolutiva.

Una buena aplicación se define tanto por su funcionalidad como por su soporte. Tutor LMS es una aplicación potente pero lo mejor de todo es su servicio técnico.

I am Dr. O’Neil G. Blake, CEO of OSHAccredited Safety Institute, an eLearning company specializing in online safety and health training. We recently encountered an issue with the certificates generated for our online safety courses, which are an essential part of our student experience and compliance requirements.
Dip Saha from the Tutor LMS Support Team provided exceptional assistance. He quickly identified the problem, communicated clearly throughout the process, and resolved the issue efficiently. His professionalism, responsiveness, and technical expertise made the entire experience smooth and stress-free.
I truly appreciate the outstanding support and commend Dip Saha for his dedication to customer satisfaction. Highly recommended!
Dr. O’Neil G. Blake