It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Se mere
Virksomheden har svaret
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Se mere
Virksomheden har svaret
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Kontaktoplysninger
Great app
Great app. Easy to use. Very responsive. Problem solved in very little time.
Highly recommended.
17. januar 2022
Besvarelse fra Supportwave
Hey Peter, thanks so much for your feedback. We appreciate it! Keep well, Caitlin
Very patient and helpful!
14. januar 2022
Besvarelse fra Supportwave
Hi April, thank you so much your feedback. We appreciate it! Keep well, Caitlin
Besvarelse fra Supportwave
Thanks so much for the great review Gillie! We are glad you had a great experience! Keep well, Kelvin
Besvarelse fra Supportwave
Hi Rebecca, we are so glad we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin
Got my laptop Lockscreen problem taken…
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original documents and Microsoft Office remained on my laptop, though I expected them to be wiped out
11. januar 2022
Besvarelse fra Supportwave
Hi Dori, we are delighted a technician was able to help you and recover your documents. We are here whenever you need us! Keep well, Caitlin
absolutely delighted with the service
absolutely delighted with the service , the approach and how it was done
9. januar 2022
Besvarelse fra Supportwave
Hi Norman, thank you so much for your review! Keep well, Caitlin
Brilliant service
Volkan S solved my PC problem quickly and with ease. He is clearly exceptionally good at what he does. I am so pleased with his work I plan to recommend him to all my friends
6. januar 2022
Uopfordret anmeldelse
Besvarelse fra Supportwave
Hi Gillian, we are so please Volkan was able to assist you. We will be sure to pass on the kind words. Keep well, Caitlin
Amazing service
Amazing service, my issue was fixed in 5 minutes and the rest of the hour was spent fixing other stuff on my computer that had been bothering me for ages. I would use NerdApp again
6. januar 2022
Uopfordret anmeldelse
Besvarelse fra Supportwave
Hi there, thank you for your review! We appreciate it and are here whenever you need us. Keep well, Caitlin
Besvarelse fra Supportwave
Hey Akali, thanks so much for your feedback. We appreciate it!
Overall I was pleased
Overall I was pleased, however I needed a quote on a part for my computer which wasn't actioned until I had paid my job deposit which was non-refundable so it left me bound to using NerdApp which I think needs improvement.
5. januar 2022
Besvarelse fra Supportwave
Hi Hugh, thank you for you feedback! We will pass this on to management. We have built the quoting feature and we are going to roll this out in Q1. Keep well, Caitlin
Fast and efficient!
31. december 2021
Besvarelse fra Supportwave
Hi there, thanks so much for your feedback! We appreciate it. Keep well, Caitlin
Really helpful
Really helpful. I am a complete dodo with pcs and Jaswill got everything sorted.
28. december 2021
Besvarelse fra Supportwave
Thanks so much for the great review Farah! We are glad that Jaswill got your PC sorted! We are here if you need anything else in future. Happy holidays, Kelvin
Besvarelse fra Supportwave
Hey Ding, so glad we were able to assist you! Keep well, Caitlin
Really helpful agent called volkan he…
Really helpful agent called volkan he sorted the issue so quickly and was so friendly
26. december 2021
Besvarelse fra Supportwave
Thank you so much for your review. We will be sure to let Volkan know he did a great job! Happy holidays, The NerdApp Team.
Besvarelse fra Supportwave
Thank you so much for the great review Tracy! We are so glad you had a great experience! Happy Holidays! Kind Regards, Kelvin
Amazing service
Amazing service - Adam had a great manner was patient and super efficient! I will definitely use this service again :)
14. december 2021
Besvarelse fra Supportwave
Hello Diana, thank you so much for the kind works and great rating! Adam is an awesome Nerd and we are so happy that you received amazing service, it's what we strive for :) I will let Adam know about your review! Hope you have a lovely week ahead.
Besvarelse fra Supportwave
Hi Tamzin, thank you so much for your review! We are here whenever you need us.
A very easy to use and effective…
A very easy to use and effective service. Volkan was punctual, charming and fixed all my problems quickly. Thank you
8. december 2021
Besvarelse fra Supportwave
Hi Jerry, thank you so much for you feedback! We are here whenever you need us.
Great service from Volkan
Great service from Volkan, he preserved with the issue until my PC was working. Really a fantastic resource and will definitely use the nerds again.
6. december 2021
Besvarelse fra Supportwave
Hi there, thank you so much for your positive review. We will be sure to let Volkan know that he did a great job. We are here whenever you need us!
Besvarelse fra Supportwave
Hi Jack, Thank you for your review. We appreciate it! Keep well, Caitlin
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.