Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Computerværksted

Skrevet af virksomheden

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

205 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Good patient tech

Good patient tech, reasonable and productive

25. november 2021
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Besvarelse fra Supportwave

Hi Thomas, thank you for your feedback! Keep well, Caitlin

Bedømt til 5 ud af 5 stjerner

Used these guys for first time today

Used these guys for first time today. Lovely chap named Volkan came and helped set up my sons P.C. I would recommend them as giving a great, informative friendly service.

22. november 2021
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Besvarelse fra Supportwave

Thank you so much for taking the time to reply and for the kind words! Volkan is one of our favourite Nerds and always does his best to give excellent service 😊

Bedømt til 5 ud af 5 stjerner

I had to upload a new software to my work computer…

I had to upload a new software to my computer as I'm a auto locksmith, the software was very important to the running of my business but my computer would not launch the software. I heard about NerdApp and contacted them online and they got to work straight away, Volken S took control of my computer and I have to say they were amazing !!! Very reasonably priced and fair with the time charged, I will certainly be using the NerdApp and Volken s again. Thank you so much for all your hard work, You saved my business !

22. november 2021
Uopfordret anmeldelse
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Besvarelse fra Supportwave

Hi Barry, thank you so much for your lovely review! We will be sure to let Volkan know he did a great job. We are here whenever you need us. Thanks, Caitlin

Bedømt til 5 ud af 5 stjerner

Very helpful technician

I was very pleased with my experience using NerdApp. The technician I spoke to was very helpful and extremely patient. I would use them again if I had a problem with my computer.

18. november 2021
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Besvarelse fra Supportwave

Hi Barbara, thank you for your positive feedback. We are here whenever you need us! Keep well, Caitlin

Bedømt til 5 ud af 5 stjerner

Excellent Service with Nerdapp

Excellent, fast and efficient - great support by NerdApp
Will definitely return when needed and certainly recommend to anyone needing trustworthy technical support
Thank you NerdApp

16. november 2021
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Besvarelse fra Supportwave

Hi Georgie, thank you so much for your positive review. It means a lot to us! We are here any time you need us. Keep well, Caitlin

Bedømt til 5 ud af 5 stjerner

Just absolutely outstanding service

Just absolutely outstanding service! Really tricky problem solved but Adam also went out of his way to help with something unrelated too! Thanks so much I am massive fan of this app.

11. november 2021
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Besvarelse fra Supportwave

Hi Christiana, thank you so much for the great review! It was a pleasure to have you as a customer and we are glad Adam did such a good job, he's a great Nerd! Thanks for the kind words and I hope you have a lovely week ahead :)

Bedømt til 5 ud af 5 stjerner

Quick match to a helpful Nerd

Matched quickly with a very helpful “Nerd”, who was extremely diligent and knowledgeable. We didn’t manage to fix the problem entirely, but we managed to recover my data, which was the most important thing.

1. november 2021
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Besvarelse fra Supportwave

Hi Richard, great to hear that your data was recovered. We know how stressful this can be. Thank you for your feedback!

Bedømt til 5 ud af 5 stjerner

Volken took ownership of my problem and…

Volken took ownership of my problem and got me up and running many thanks I was pleased with the service and outcome

20. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Supportwave

Hi, thank you for your feedback! We appreciate it. Keep well.

Bedømt til 5 ud af 5 stjerner

Happy Customer

Wow!, just had an IT blitz session with an IT Technician from Nerdapp.

Trying to sort out your home computer problems on your own, if you are not an IT 'expert' is a nightmare!! 😳 well for me anyway.... 😏

The IT technician sorted out so many of my IT issue's today, and has lifted a huge weight off my shoulders. He was knowledgeable to another level, quick, efficient and helpful. He gave me great service, at a decent price, with a great attitude.

So if you're looking for home or office Tech support I can highly recommend Nerdapp. The Nerd App is also simple, and very easy to use.

Honestly...., if you need good, honest IT support, Nerdapp is the way to go 😁

19. oktober 2021
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Besvarelse fra Supportwave

Hi Rosemary, thank you for such a lovely review! We know tech issues can be extremely frustrating, that's why we're here to make your life easier. We are here whenever you need us.

Bedømt til 5 ud af 5 stjerner

Good service and very useful app to have…

I have used Nerdapp on several occasions for both personal and work related tech issues. Very impressed, with the app and the quality of tech support received.

18. oktober 2021
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Besvarelse fra Supportwave

Hi Grace, thanks for your feedback. We appreciate it!

Bedømt til 5 ud af 5 stjerner

NerdApp did what 4 stores couldn’t- fix my Mac!

Using NerdApp was so easy and I would recommend to anyone with an IT issue big or small. The technician was that assisted me was highly knowledgeable and super efficient.
He managed to sort out an issue I’ve been having for 2 years, which 4 other computer stores could not fix.
5 stars is not enough!!

18. oktober 2021
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Besvarelse fra Supportwave

Hi Ev, thank you so much for your lovely review. We appreciate your support! We are here whenever you need us.

Bedømt til 5 ud af 5 stjerner

Fast and fair

Fast, friendly, efficient help at a fair price.

18. oktober 2021
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Besvarelse fra Supportwave

Hi Liz, thanks for your feedback. We appreciate it!

Bedømt til 5 ud af 5 stjerner

Very quick

Very quick. Easy to use. Really great engineer. Thank you.

16. oktober 2021
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Besvarelse fra Supportwave

Hi Anne, thanks for your review. We are here whenever you need us!

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Quickly identified someone who was able to help me with my issue. Very easy to use app. Shout out to Volkan for sorting me out.

16. oktober 2021
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Besvarelse fra Supportwave

Hi Christopher, thanks for your feedback! We are here whenever you need us.

Bedømt til 5 ud af 5 stjerner

I needed my sound system connected to…

I needed my sound system connected to my TV system and was thrilled when Needapp came to the rescue! I was so happy with the professionalism and excellent knowledge, made sure my performance was at peak potential. Will be using them again for other IT needs.

15. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Supportwave

Hi Justin, thank you for your feedback. We appreciate it!

Bedømt til 5 ud af 5 stjerner

I can’t recommend NerdApp enough

I can’t recommend NerdApp enough. My laptop screen went black and they came to my rescue fixed it and ensured no documents were lost in the process. Tamara Francesconi.

13. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Supportwave

Thanks for positive feedback Tamara. We know how stressful these situations can be. Glad to hear a Nerd was able to assist you!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere