sun.store Anmeldelser 

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For 5 dage siden

Jan, good to read that search and seller replies are keeping pace with the catalogue. An A-mark at a price that works is the kind of offer the marketplace is there to surface. Thanks for keeping it to one word.

Besvarelse fra sun.store

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Thank you for noting both parts of this order. The delivery date held while the payment was still being sorted, which is what should happen. If that payment step is still open on your side, send the order number and we will trace it with the seller.

Besvarelse fra sun.store

For 5 dage siden

Mark, thank you for setting this out. A sharp unit price that then grows by customs, a second warehouse or extra transport is a fair reason not to recommend us, and we are sorry these orders worked out that way.

Offers on sun.store come from independent sellers, and stock often sits in different countries, including Poland. The landed cost should be visible before you pay. Where it was not, we want the order numbers, so we can see which charges were added and at what point.

A Dutch bank treating a Stripe payment as suspicious, and then restricting the account, is a serious side effect. Write to contact@sun.store with the payment reference and we will help you document the charge for your bank, or move the order onto another payment route.

Phone support being hard to reach is a separate and fair point. WhatsApp and email are the channels staffed most consistently, and your note on the phone line is with the team that runs support.

Send the order references when you can. We will look at those transactions specifically.

Besvarelse fra sun.store

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Nemanja, a Marstek price you were actually willing to pay is useful both for us and for the next installer reading this. Good that the offer was up when you needed the batteries.

Besvarelse fra sun.store

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Mauro, grazie. Se all’inizio la procedura sembra macchinosa e poi, con l’uso, diventa il modo per seguire tutto fino alla transazione, il compromesso è quello giusto: qualche passaggio in più, nessuna informazione lasciata a metà. Buon lavoro sui prossimi impianti.

Besvarelse fra sun.store

For 5 dage siden

Thank you for the direct version. Live WhatsApp is there so a deal does not sit in a queue, and it is good to hear that part is doing its job.

Where a transaction felt off: payment and the order record stay on sun.store, via Stripe, not in a side channel. If one deal looked wrong, send the order reference and we will open it. We would rather correct that order than leave the impression standing.

Besvarelse fra sun.store

For 5 dage siden

Erick, this is the full path we want a buyer to see: stock across Europe, invoice, Stripe, tracking, customs, delivery. The overpayment returned in two days, and the dealer who went quiet until we chased the tracking, are the cases the team is there to handle. Thank you for writing both down. It tells the next buyer what actually happens when something slips.

Besvarelse fra sun.store

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Athanasios, sellers answering directly on stock, with more than one way to buy at a price you can compare, is what the platform is built for. Good that your order reflected that.

Besvarelse fra sun.store

For 5 dage siden

Robert, clear and short. Good to know the order simply worked.

Besvarelse fra sun.store

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Alexander, useful to hear this from the selling side. The platform works only if listing stock and reaching buyers in other markets stays straightforward, and if someone answers when you need them. See you on the next listings.

Besvarelse fra sun.store

For 5 dage siden

Lucio, four Dyness units at 16 kWh each, with nothing to put right afterwards, is the result we want on a storage order. Thank you for confirming it closed cleanly.

Besvarelse fra sun.store

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CROCI, tornare più di una volta vale più di una recensione lunga. Grazie per la fiducia ripetuta.

Besvarelse fra sun.store

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Merci. Heureux que le délai ait suivi. Bonne installation.

Besvarelse fra sun.store

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Jean-Marc, une livraison très rapide et un fournisseur à la hauteur : c’est exactement le duo que l’on veut sur une commande. Merci pour le retour.

Besvarelse fra sun.store

For 5 dage siden

Karim, goed om te lezen dat zowel de service als de levering snel zijn verlopen. Bedankt voor de duidelijke review.