Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Signed up for 7 day trial, got billed the annual amount before the 7 days. Now that I have it it’s utterly useless. Says I’ve slept 4hrs and been awake at various times through the night. I’ve actuall... Se mere

Bedømt til 1 ud af 5 stjerner

I downloaded an app called ShutEye sleep tracker. It said 7 day free trial cancel at any time. I got suspicious before completing the purchase on my iPhone but it still deducted the full amount off my... Se mere

Bedømt til 5 ud af 5 stjerner

A funny one a warning. Always remember to turn off when extra bedroom recreational activities as I found out. Next day I said to my partner, see you do snore, 4hours of audio. I played i I could o... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Quite disappointed with this app. Snoring: app shows 10 to 20 recordings of supposed snoring, but when I play back the recording, only 2 or 3 will have recorded actual snoring. Sleep time:... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Wellnessprogram

Skrevet af virksomheden

🌙 ShutEye: Transform Your Sleep, Enhance Your Well-Being 📱 Trusted by 8 Million Users Worldwide Discover the power of quality sleep with ShutEye, the leading sleep tracking application designed for both iOS and Android. With a global community of 8 million users, ShutEye is redefining the way you approach your sleep routine and overall health. Here's why ShutEye stands out: 📊 Personalized Sleep Insights: Dive into comprehensive sleep tracking that goes beyond just monitoring your sleep patterns, quality, and duration. ShutEye provides a personalized sleep diary, allowing you to track your sleep journey daily. Understand your unique sleep needs with detailed insights, enabling you to identify trends and make informed decisions for better sleep quality. Find out all the features available in ShutEye: • Sleep Diary • Sleep Score • Sleep Trends Analysis • Sleep Recommendations • Sleep Environment Monitoring • Sleep Goals • Soundscapes and Ambient Noise • Relaxation and Meditation • White Noise Generator • Sleep Stories • Dream Interpretation • Sleep Challenges and Achievements • Community and Support • Sleep Health Education Join 8 million users worldwide and upgrade your sleep routine with ShutEye. 📧Feedback Center: https://shuteye.zendesk.com.


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

172 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Doesn’t work well if you have a spouse…

Doesn’t work well if you have a spouse who snores and talks in his sleep. It picks all of that up as if it were me so findings are erroneous.

26. marts 2024
Uopfordret anmeldelse
ShutEye-logo

Besvarelse fra ShutEye

Hi Deeana, thank you for sharing your experience. We would like to apologize for this issue that you have faced.

Rest assured that we will work on improving this with a better solution. In the meantime, if you would like to share a more details with us about this or any other feedbacks, please contact us at https://shuteye.zendesk.com/hc/en-us.

Kind regards,
ShutEye Team

Bedømt til 5 ud af 5 stjerner

L'application Shuteye m'a été…

L'application Shuteye m'a été recommandée par mon thérapeute pour traiter mon insomnie et cela a été une véritable découverte. Pour me faciliter I'endormissement, j'écoute les sons des vagues et de la pluie avant le coucher.

8. marts 2024
Bedømt til 1 ud af 5 stjerner

Beware of Shuteye App: Unjust Charges and Poor Customer Service

I recently had a frustrating experience with the Shuteye app that left me feeling cheated and ignored. Despite not selecting any subscription plan, I was charged money from my account. After multiple attempts to reach out to their customer service team via email for a refund, I received no response whatsoever.

The lack of transparency regarding charges is deeply concerning. As a user, I expected to have the freedom to choose a subscription plan or make purchases deliberately. However, the app seemed to have arbitrarily charged me without my consent or knowledge.

Furthermore, the complete silence from the customer service team is unacceptable. It reflects a lack of accountability and care for their users. As a paying customer, I deserve to have my concerns addressed promptly and professionally. Unfortunately, Shuteye failed to meet even the most basic standards of customer service.

In conclusion, I advise potential users to exercise caution when dealing with the Shuteye app. The risk of being unfairly charged and the lack of reliable customer support make it an unreliable choice. My experience serves as a warning to others who may consider using this app.

11. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

ottima soluzione per problemi di sonno

scoperto shuteye sui social media ho scaricato questa applicazione solo per "provarla" ma si è rivelata una ottima soluzione per i miei problemi di sonno. Trovo anche molto utile questa sveglia intelligente - mi sento molto meglio e riposato da quando la uso

6. marts 2024
Bedømt til 1 ud af 5 stjerner

DON’T DO IT!

This is the WORST I’m telling you! All of their emails are bogus and there is no way to contact these people! It’s all automated and the app is not that great whatsoever! So, do it at your risk! Plus, there is no way of unsubscribing thru the email on your”so called “ 7 day free trial!

11. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Time limit on white noise

This app is not worth it you can get more and better for free on YouTube. I figured I would like the custom white noise but the only thing is the most time that you can get on a night with white noise is 120 minutes. As soon as the white noise ends, I wake up. I can go on YouTube and get white noise for eight hours, without it costing me a penny this app is too expensive not to be able to get white noise for as long as you want. I do not recommend it.

13. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

There is no free trial

I wish I had read the reviews before trying the so called ‘7 day free trial’. I decided I could not use the app after about 30 minutes. When i cancelled, I noted my £24.99 subscription will run for a year. No refund. No way of complaining. Very clever and misleading marketing lures you in, then the app rips you off. This stuff gives internet purchasing a bad name.

9. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Free trial is lie

Free trial is a lie, they debited my account straight away.
All the icons for sleep stores, meditation or sleep hypnosis lead to the same rain, fire noises..

7. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I down loaded the app thought free trail …

I down loaded the app in December never used it til February. When I used it ,I put in my credit card info . I thought I was using my free 7 day trail but I was automatically charged $29.99. Noway to contact company. Today is Tuesday. The results are showing Sunday as the correct day. Big scam

5. februar 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Time is out of sync

Even when I turn this app off it is registering the incorrect wake up time. It is not in sync with the local time. I woke this morning, turned off the app and it reports the time as 2 hours later than it actually is.

2. marts 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I saw Shut eye advert on Instagram and…

I saw Shut eye advert on Instagram and decided to try them for seven days, to see if it will help with logging my sleep activity. Looking at their app, was so busy and confusing that I thought I cannot do this, but Shut eye had immediately gone through my Apple Pay and taken £49.99 from my account, even after I cancelled. This is bad.

14. februar 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

The recordings are inaccurate and say I…

The recordings are inaccurate and say I need more deep sleep and have sleep apnea, which worried me. I definitely have no problems with either after doing my research. I have emailed several times to let the developers know and they have not responded to date.

27. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is a SCAM!

This is a SCAM!

I didn't even subscribe any plans the app automatically charged me for the yearly plan without any of my consent! I downloaded app once and removed it. I've reached out to both Apple Support(this scam app don't even issue an invoice) and my CC bank to chase the fund back as this is such an obvious stealing!

Refund my money now! everyone please DO NOT download this app!

27. februar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere