Signed up for 7 day trial, got billed the annual amount before the 7 days. Now that I have it it’s utterly useless. Says I’ve slept 4hrs and been awake at various times through the night. I’ve actuall... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I downloaded an app called ShutEye sleep tracker. It said 7 day free trial cancel at any time. I got suspicious before completing the purchase on my iPhone but it still deducted the full amount off my... Se mere
A funny one a warning. Always remember to turn off when extra bedroom recreational activities as I found out. Next day I said to my partner, see you do snore, 4hours of audio. I played i I could o... Se mere
Virksomheden har svaret
Quite disappointed with this app. Snoring: app shows 10 to 20 recordings of supposed snoring, but when I play back the recording, only 2 or 3 will have recorded actual snoring. Sleep time:... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
🌙 ShutEye: Transform Your Sleep, Enhance Your Well-Being 📱 Trusted by 8 Million Users Worldwide Discover the power of quality sleep with ShutEye, the leading sleep tracking application designed for both iOS and Android. With a global community of 8 million users, ShutEye is redefining the way you approach your sleep routine and overall health. Here's why ShutEye stands out: 📊 Personalized Sleep Insights: Dive into comprehensive sleep tracking that goes beyond just monitoring your sleep patterns, quality, and duration. ShutEye provides a personalized sleep diary, allowing you to track your sleep journey daily. Understand your unique sleep needs with detailed insights, enabling you to identify trends and make informed decisions for better sleep quality. Find out all the features available in ShutEye: • Sleep Diary • Sleep Score • Sleep Trends Analysis • Sleep Recommendations • Sleep Environment Monitoring • Sleep Goals • Soundscapes and Ambient Noise • Relaxation and Meditation • White Noise Generator • Sleep Stories • Dream Interpretation • Sleep Challenges and Achievements • Community and Support • Sleep Health Education Join 8 million users worldwide and upgrade your sleep routine with ShutEye. 📧Feedback Center: https://shuteye.zendesk.com.
Kontaktoplysninger
9 Straits View, West Tower, Marina One, 018937, Singapore, Singapore
- info@shuteye.ai
- shuteye.ai
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Went for the 7 day free trial then…
Went for the 7 day free trial then realised it wasn’t for me however they charged me £59.99 in the first 48 hours and the app is rubbish
DO NOT DOWNLOAD THE APP
Misleading Subscription Practices – Be Careful!
want to warn others about my experience with ChatEye. I initially signed up for what was clearly labeled as a seven-day free trial. However, the platform automatically switched me to an annual subscription and charged me 69,99 euros without respecting the trial period I had chosen.
I feel this is a deceptive practice and not what I agreed to. Despite reaching out for a refund, I have not been able to recover my money. I want to share this so that others are aware and can avoid falling into the same trap.
Just don’t download
Just don’t download. They’ll charge you within “free trial period” before you cancel, for me it was for an expensive yearly subscription. Poor sleep score nights are nights I have good sleep, nights I have poor sleep (including literally very consciously awake for hours at a time with Apple Watch on) record as perfect night sleep.
Just don’t do it. It’s a scam. I even gave it a year go following being ripped off and charged before ending of trial period.
Completely dissatisfied with Shut eye for…
Completely dissatisfied with Shut Eye for not giving me a refund via Apple for a subscription that I never had!!! Terrible application and customer service,there is none, never used this app and was charged 59.99 for a subscription that I never had, Shut eye is the worse, do not have anything to do with it or you will be charged. Never used it and they still managed to charged me, cannot get a hold of them because they don’t have a number!!!D NOT USE THIS if you don’t want to get ripped off
Scam
Scam! They advertise 7-day trial, but charge you immediately and ignore requests for a refund.
The company is a scam it is not a free…
The company is a scam it is not a free trial. Do not download. You will be billed and it is not worth it.
It did not record my sleep properly
It did not record my sleep properly. They should have given a free trial. A total waste of a months subscription fee.
Moaning in sleep treated as SNORING
On the recording you clearly hear me moaning/mumbling and they called it snoring! Then says I am pausing in my sleep for up to 30 seconds. How do I know that's legit if the snoring is off base.
I have been trying to find when my…
I have been trying to find when my subscription ends so I could cancel. There is no way to find this info. I got no notice that the subscription was up for renewal until after they charged me. I cancelled my subscription but the won't cancel for a full year. Bad app!
I signed up for the 7 day free trial…
I signed up for the 7 day free trial and cancelled jt after 3 days and deleted the app but they have just taken 54.99 from my account. I have got in touch with PayPal and they are investigating. Scam !!!!
I used it for one night on the free 7…
I used it for one night on the free 7 day trial and didn’t feel it did what it was meant to
Then $49-99 was deducted from my account before the 7 day free trial was up
Have emailed them 3 times. No respite and no refund. What can I do now??
SCAM! 1 year with a 7 day free trial....
1 year with a 7 day free trial....
After 1 day (1 day of the free trail) I deleted the the subscription, (did not work for me, because my of old phone could and bad microphone) BUT they will still charge for a full year! Where is the free trial?
Hope this review will help me get my money back.
SCAM SCAM SCAM!!!
This is a BIG scam. Not accurate at all. Was awake most of the night tossing and turning and it gave me excellent sleep "keep up the good work!" I signed up for the 7 day free trial and they charged me $59.99 for a year subscription. Have been trying to get a refund but have gotten no where so far. Will continue to post negative reviews until they return my $59.99. Shame on them!
Impossible number of REM sleep Numbers
first says the my sleep cycle are good but only said I had 47 minutes of REM sleep in 4 day when 1.5 to 2 hrs a night is average so that shouldn't be a good sleep cycle if a person had that little amount of REM sleep in a 4 day period they would be suffering from the effect of too little REM sleep I think the app is just a tool to trick people into buying more cpap machines
Bogus data
Bogus data. Will lie awake listening to a 90 minute story and the app says I fell asleep in 13 minutes. will get up to pee 2 - 3 times ... and speak to the phone "I am awake at 1:23 " and the app has me in a sound sleep. I do find the story's and music helpful

Besvarelse fra ShutEye
Charging without a subscription
Charging without a subscription, do not download this app.
Apart from the fact that this app is useless it charges you for a subscription even if it is inactive. This is a total scam do not download

Besvarelse fra ShutEye
Offered a 7 day free trial but then…
Offered a 7 day free trial but then blocked all functionality by asking me to
Skip The 7 day trial and including more expensive options. Complete waste of time.
Avoid avoid avoid.

Besvarelse fra ShutEye
Quite disappointed with this app
Quite disappointed with this app.
Snoring:
app shows 10 to 20 recordings of supposed snoring, but when I play back the recording, only 2 or 3 will have recorded actual snoring.
Sleep time:
App never accurately records sleep time. The "fall asleep time" was never accurate. Also the deep sleep-light sleep-awake times were usually wrong. Being 77 years old, I usually have to wake up to go to the bathroom. The sleep graph seldom recognized this.
There are other weaknesses as well, but these are the most egregious.
Don't bother using this app.

Besvarelse fra ShutEye
Disappointed.
Disappointed. My last 4 days are "Some data may be lost." Apparently, ALL my data is lost every night. Even though my device never loses power. Remains plugged in. Wish I hadn't signed up for a year!!!! Wasted.

Besvarelse fra ShutEye
In my sleep something said married lady…
In my sleep something said married lady lost her finger

Besvarelse fra ShutEye
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







