The person picking up the furniture kept pushing back the time to meet. They then would not start loading items until the next day. During the time they were loading the items, they called and asked t... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was easy to set up online, I was able to schedule a pickup for the next day, I got phone and text message updates and received the final invoice and tax receipt immediately after pickup. The two ge... Se mere
ReSupply was very quick and easy to schedule, and our loader was friendly, courteous, and did a great job loading 6 very large pieces on his truck for Habitat without even a ramp. Despite the hardshi... Se mere
So I found ReSupply on a whim. We had an urgent move out of state and needing to rehome our large sectional and other furniture. After a 30 second google search, I found ReSupply and read about their... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Driver added 8 medium items and I…
Driver added 8 medium items and I didn’t notice before paying.
He also told me he was adding $100 for recycling costs but that I would be reimbursed for any not used. I was not reimbursed anything. This fee was never explained to me before pickup even though I sent pictures of everything, I felt like it was a quick way to up the cost. Oh well.
Great service
Great service. The staff were out on the site until 8pm with a great attitude and very hard working.
Potentially, a "Bait and Switch."
I fear that I must call out a "bait and switch" tactic involving last minute surprise tactics. Pre-arrangement of pickup was excellent. Pickup was excellent. Issue: One of my items was a carfully reserved matress with no stains and no bedbugs or wear issues. It had been stored in a mattress storage sack for 1 year in a storage unit. Pickup included an upcharge of $50 for that matress. The issue is, of course that mattresses are items usually rejected by thrift stores and sanitizing for resale, following Colorado law, is nebulous. I did pay the upcharge, given very little choice or alternative. My opinion is that it is an unfair and badly designed designed business practice. As I understand it, Re-Supply contracts with others to provide a pickup service. If Re-Supply and this particular contractor do not have a solid understanding of situations such as this, I suggest revisiting the contractual relationship. I selected Re-Supply because of the veteran connection. I wish you well in future endeavors.
Respectfully,
Matt Begert
LtCol, US Marines (ret)
I am happy with my experience
I am happy with my experience, it was a big help getting my old large furniture out and donated to people in need. The service was great and affordable.
Two trucks arrived to pick up our load…
Two trucks arrived to pick up our load and on time! Both drivers worked hard and were VERY thoughtful and polite. In the middle of the pickup one of the drivers did disappear for over 20 minutes. When I asked where he had gone I was told that he had a very important phone call. That did delay the pickup being completed. But not too long. Paying took about another 20-25 minutes because reception in and around our house is very bad.
Drivers were on time and very helpful… yes
Drivers were on time and very helpful as soon as they arrived making the experience very smooth
Exelente trabajo chicas y chicos felicidades
Hacen un exelente trabajo y tienen personas muy profesionales yo me sentí muy satisfecha con el servicio y feliz porque se que mis cosas ban a tener un segundo uso en otro hogar y eso me complace mucho. Muchas gracias
Initially the delivery man went to the…
Initially the delivery man went to the wrong door and sent me a message saying I wasn't home but they responded quickly and came back after I messaged them. They were very quick and efficient and friendly while setting up the furniture.
Thank you
Easy process and the crew was friendly…
Easy process and the crew was friendly and efficient.
Appt set for 6/03/26 via website
Resupply asked for additional information on my review on 6/4/2026: (1)Experience date changed to 6/03/26, not 6/02/26 (2) Donation ID/Confirmation Code was FL-030626-18BF690F! Look forward to their reply!
Customer Service Representative by text was Danielle Reyes (could not call)! She was the only person who assisted me.
Look forward to their reply!
Appt set for 6/03/26 via website. They failed to show, Never had any communication with the company except appt confirmation. Called to find out why the no show. Texted with agent over 45 minutes plus. Company never had a driver set up to make the appointment. Total failure in every step of this transaction. Customer service was nice but inept. STAY AWAY, FIND LOCAL SERVICE!
Fees are too expensive
Fees are too expensive. Consumers want to donate to a good cause but your fees are the same as a junk company.
Scheduling was easy
Scheduling was easy, I had to reschedule and that was easy. Team that arrived was friendly, had no problems navigating older home basement stairs.
The sofas was picked up successfully
The sofas was picked up successfully. The pickup crew was amazing.
So I found ReSupply on a whim…
So I found ReSupply on a whim. We had an urgent move out of state and needing to rehome our large sectional and other furniture. After a 30 second google search, I found ReSupply and read about their mission. The process from start to finish was done without talking to a real person until the driver and movers came. Super quick and easy, plus always a wonderful thing to help charitable organizations.
Movers were professional and courteous
Movers were professional and courteous. Pricing a bit costly!!
Was a great service
Was a great service, a little pricey in my opinion but better than just putting it at the curb
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
