Noticed no improvement. My hair got longer which they used as an excuse to say it improved. As a result they refused a refund of the product even though I had followed all their return criteria. Avoid... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good experience coming the red light inovation very quickly home i start used and after gest 1 wek hair feling slowly much beter I recomand everybody ned inprove have beter hair the red lig... Se mere
This product works, I have bought a second red/blue light RedLight Innovation hat for another family member and another is planning to buy one. We bought our first hat in November 2025 and can tes... Se mere
The product is clearly good quality, is comfortable and I’m happy with it so far. I’ve been using it daily for about 6 weeks and have noticed my scalp is definitely getting healthier however no new... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We're on a mission to make hair regrowth simple, affordable, and proven to work. Our red light therapy hat uses 125 TripleWave™ red diodes to stimulate follicles and boost blood flow—helping men and women fight hair loss naturally in just 15 minutes a day. No pills. No gimmicks. Just real results in 90 days.
Kontaktoplysninger
Storbritannien
- info@redlightinnovation.com
- redlightinnovation.com
3,8
God
25 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Samantha
Well, Bit of a Chew getting the payment sorted, got in touch with them and OMG! Samantha got back to me so fast, not only did she sort the problem, she kept in touch right through till I had completed the sale.
Small things like this make a company! I hope she knows that she made a difference today and her help was much appreciated. Thanks Sam, Stay Awesome. x
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra RedLight Innovation
Thanks so much for taking the time to leave this fantastic review. We’re thrilled to hear Samantha was able to support you so quickly and see things through to the end. She genuinely cares about helping every customer and it means a lot to hear that came across.
We’ve shared your kind words with her, you’ve made her day!
Product quality... Not a cheap knock off
I've only had the product a couple of weeks so this isn't about the results just yet... It's more about the quality of the product. I was worried about the amount of cheap knock off type units on the market but this definitely isn't one of those and a special nod to the power unit. I charged it when first receiving the unit and have used the product every day/night since. The power pack hasn't flinched and is still reading full bars. Excellent quality and I hope the results are as pleasing
6. juli 2025
Uopfordret anmeldelse
Besvarelse fra RedLight Innovation
Thank you so much for your thoughtful review Steven. We completely understand the concern around cheap knock offs in the market, and we’re really glad to hear you can feel the difference in quality with us.
We’ve put a lot of time into sourcing premium components especially the power unit so it’s great to hear it’s performing exactly as intended. Consistent daily use is key, so you’re already on the right track.
We’re excited for you to start seeing visible results over the coming weeks. If you have any questions or ever need support along the way, we’re always here to help.
They use Kieran Hayler as an example…
They use Kieran Hayler as an example yet he is on instagram talking about his hair transplant
Look up Kieran Hayler hair transplant
28. marts 2025
Uopfordret anmeldelse
Besvarelse fra RedLight Innovation
Hi Sally,
I just wanted to clarify a few points regarding your comment.
Our product is not being misrepresented in any way — in fact, it’s commonly recommended as part of the aftercare following a hair transplant. Many surgeons advise red light therapy to support recovery and stimulate new growth post-surgery.
As for Kieran Hayler, he has shared his honest and unpaid review of our product, and he’s been transparent on his social media about both his hair transplant and his use of red light therapy to support results. There’s no misleading narrative here — just genuine user experience.
AVOID! They tried everything to avoid giving a refund.
AVOID!! Product stopped working within a few weeks and I asked for a replacement or refund, they made it so difficult, they were clearly trying to avoid providing either. I purchased through Amex and luckily they organised a refund for me but this disreputable business tried and tried to avoid returning my money even though I’d returned the product. They then blocked me on social media, tells you what sort of people they are. AVOID!
8. august 2024
Uopfordret anmeldelse
Besvarelse fra RedLight Innovation
Hi JD,
Thanks for your feedback.
Just to clarify we did offer multiple solutions including a replacement and refund, and we made every effort to resolve the situation fairly. Our team followed policy and responded promptly throughout, and we’ve documented the entire conversation to ensure full transparency.
We understand not every customer will be happy, and we accept that. But we also believe reviews should reflect the full picture, especially when we’ve gone above and beyond to make things right.
For anyone reading, we encourage you to view Jean’s review history to better understand the context. We’ll continue focusing on delivering a great experience for the thousands of customers who trust us.
– The RedLight Innovation Team
HUGE fee to return & Poor Product
Product has weak LEDs so will not work. When you try to do the “free return” they want to deduct 30%(>£50) for processing fees. Pathetic company.
23. december 2024
Uopfordret anmeldelse
Besvarelse fra RedLight Innovation
Hi Sam,
We’re sorry to hear that you weren’t satisfied with your experience. We want to clarify that our return policy is designed to be fair and transparent to all customers.
Since your request came after only a couple of weeks of use, it unfortunately did not meet the terms of our guarantee. Our 90 day money back guarantee allows customers to request a refund after the product is used consistently for 90 days and meets the required documentation criteria.
We always aim to provide exceptional customer service, and we encourage you to contact us at info@redlightinnovation.com if you need further assistance.
Thank you for your understanding.
- The RedLight Innovation Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.