Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

1st and foremost, the coffee is amazing but Jaime at PanamaGoods is so nice. I emailed to ask based on my first two purchases what he'd recommend or if there's one flavor that is ordered more than any... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

In a world that has become almost void of solid customer service, Jaime@Panamagoods is different breed. Over several years and many transactions, I have always felt like a customer who matters. Jaim... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It was a quick delivery, well boxed and all the coffees I ordered arrived completed. And you honored my suggestion about packing the coffee in a carton box for better protection. I don't know if you... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We were born in Panama now live in the USA and ordered good amount to give as present to our children and friends who just love the flavor and don’t cause any abdominal upsets 👍👍👍

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kaffebutik

Skrevet af virksomheden

Panamá Goods is an online-store that specializes in delivering fresh goods from Panama. We have access to a wide range of premium coffee brands, and Panamanian artisan items. We are confident that you will discover something to your liking. We ship worldwide and we accept orders from everywhere so if you want to get our products or need more information please feel free to contact us at info@panamagoods.com


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

91 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Everything was great

Placing my order was easy, response was quick, delivery was fast! (And the product was amazing.)

2. september 2024
Panamagoods-logo

Besvarelse fra Panamagoods

Thank you so much for your kind review! I’m thrilled to hear that everything—from placing your order to receiving your product—went smoothly, and that you enjoyed it.

Bedømt til 5 ud af 5 stjerner

Great delivery

Great delivery. From Panama to Sweden. Flawless. Took about a week. Thx !

3. september 2024
Panamagoods-logo

Besvarelse fra Panamagoods

Hi Ralph,

Thank you so much for your wonderful review! I’m thrilled to hear that your order arrived smoothly and in great time all the way. It means a lot that you're happy with the delivery.

Best regards,
Jaime

Bedømt til 1 ud af 5 stjerner

The coffee was old and dry

The coffee was old and dry. We were extremely disappointed. We have had that coffee many times in the past, usually get it whole bean, but this time it wa so old that it tastes old. Sad day for us

13. august 2024
Panamagoods-logo

Besvarelse fra Panamagoods

Thank you for your feedback Shannon, and I'm truly sorry to hear about your experience with the coffee. This is certainly not the quality we aim to deliver, especially since you've enjoyed it in the past. I understand how disappointing this must have been for you, and I would like to make it right.

Your experience matters to us, and we appreciate your continued support.

Bedømt til 5 ud af 5 stjerner

I love your products

I love your products! I have not tried my specialty coffee yet, but I am sure it will be amazing! DHL shipping was a bit mis-aligned this time and with what they charge, they should do better (that’s no reflection on you), that’s on them. Ya’ll are just great!

1. juli 2024
Panamagoods-logo

Besvarelse fra Panamagoods

Thank you so much for your kind words! I'm thrilled to hear that you love our products and have confidence in the quality of our specialty coffee.

I’m sorry to hear about the shipping issues with DHL. I’ll definitely pass on your feedback to them... Enjoy your coffee!

Bedømt til 4 ud af 5 stjerner

Finca Lerida is the best!

The coffee from Finca Lerida is the best I have ever tasted. It would be nice if the description mentioned that it was pre-ground and not whole bean. Will be ordering again regardless.

22. juni 2024
Panamagoods-logo

Besvarelse fra Panamagoods

Thank you so much for your wonderful feedback! I'm thrilled to hear that you enjoyed the coffee from Finca Lerida. I apologize for any confusion about the coffee being pre-ground. I’ll make sure we update the description for future customers.

Best Regards

Bedømt til 1 ud af 5 stjerner

They quoted me a price for a product I’ll never do business with this company again

They quoted me a price for a product. Then they charged my charge card and added $28 for shipping without telling me that they were going to do that. A normal company would tell you the cost with shipping and then ask if you wanted your charge card charged. Be scared of buying overseas from this company.

4. juni 2024
Panamagoods-logo

Besvarelse fra Panamagoods

Well Gary, thank you for your feedback. I'm sorry to hear about your experience and would like to clarify a few points to address your concerns:

1. Shipping Address: Due to our partnership with DHL, we are unable to ship to PO boxes. When I informed you of this and requested an alternate address, you opted for a refund, which I issued immediately to ensure your satisfaction.

2. Payment Process: All payments on our site are securely handled by PayPal. At no point do we manually charge your card or add hidden fees. The shipping cost is calculated and displayed in the shopping cart before you complete your purchase, ensuring transparency.

3. Shipping Rates: shipping rates are clearly stated at the shopping cart stage, so customers can see the total cost, including shipping, before finalizing their order. I've made sure the website to be as explicit as I can with this information.

4. Quoting Prices: We did not provided you a personalized quote. Prices for our products and shipping are all listed on our website.

I appreciate your business and am sorry that this encounter has given rise to a bad impression. Do not hesitate to contact us personally if you have any more worries or inquiries.

Best Regards.

Bedømt til 5 ud af 5 stjerner

I love the Palo Alto coffee I order!

I love the Palo Alto coffee I order from here. I went to Panama a few months ago and now am obsessed with the coffee from there. Thanks!

15. maj 2024
Panamagoods-logo

Besvarelse fra Panamagoods

I appreciate your positive review.

Thank you very much.

Bedømt til 5 ud af 5 stjerner

Great coffee

Great coffee, easy to order, well worth the wait if ordering via snail mail.

26. oktober 2023
Panamagoods-logo

Besvarelse fra Panamagoods

your feedback is invaluable, and we are thrilled to hear that you had a positive experience :)

Bedømt til 5 ud af 5 stjerner

Great customer services

I was happy to recv my d’Elidas hot sauce. The customer service was great and answered all my questions in a timely fashion. Jamie was very helpful and professional.

22. oktober 2023
Panamagoods-logo

Besvarelse fra Panamagoods

thank you for your kind words..

Enjoy!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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