Yet again , no communication after a return , paused on clear pay , it take weeks and week to get a return after you send it back . Dresses used to be amazing , used to come in a beautiful box , with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very beautiful dresses. However, they weren’t exactly what I was looking for or not any more available in the right size. Therefore, I returned all of them and waited for my refund almost a month. The... Se mere
Virksomheden har svaret
Je suis absolument ravie de mon achat chez Nadine Merabi. J’ai commandé la robe Marilyn noire et elle est tout simplement magnifique. La robe est exactement conforme aux photos, ce qui est assez ra... Se mere
Virksomheden har svaret
Alex answered quickly and was able to resend me two gift cards that were somehow lost in my email. I am so grateful I didn’t lose out on this money, and I was then able to purchase another beautiful N... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
LUXURY WOMEN'S READY-TO-WEAR
Kontaktoplysninger
Statham House, Suit a1, first floor, M32 0FP, Manchester, Storbritannien
- hello@nadinemerabi.com
- nadinemerabi.com
4,2
God
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick solution to promo code
We had an issue with the promo code and the team was very reactive to answer us on the same day (even late) and looked for different options to solve the issue.
It was not easy but they even reimbourse us after the purchase as we could not wait ! Very well done by the team.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Mathieu,
Thanks so much for sharing. We are so happy to hear that we were able to assist and look forward to seeing you back again soon.
Best wishes,
NADINE MERABI team
Excellent customer service
Excellent customer service, really quick responses. The quality of the products is excellent
13. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Ruth,
Thanks so much for taking the time to share such lovely feedback, we appreciate it more than you know!
We are sure you look amazing in your new MERABI!
Best wishes,
NADINE MERABI team
Very reliable and client-focused…
Very reliable and client-focused appraoch
8. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Paulina,
Thanks for your kind words, they mean the world to us. We can't wait to see you back again soon.
Best wishes,
NADINE MERABI team
Great experience with customer service
Great experience with customer service, quick speedy response and sorted the issue extremely quickly
13. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Connie,
Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!
Best wishes,
NADINE MERABI team
Very helpful
Very helpful. Redirected my query and very efficient.
12. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Maureen,
Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
Best wishes,
NADINE MERABI team
Les produits sont de qualité
Les produits sont de qualité, sauf qu'il ne faut absolument être certaine de votre choix !
Les retours et remboursement sont compliqués,
J'attends toujours un mois après un remboursement !
Et pas sûre d'être remboursée !!!
DOMMAGE
12. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hey there,
Thanks for taking the time to share.
We would love to take a look at your return - we have requested more information about your order so we can locate this in our system. Please provide this when you can so we can look into it for you and get this resolved as soon as possible.
Best wishes,
NADINE MERABI team
I bought 4 dresses from Nadine Merabi
I bought 4 dresses from Nadine Merabi. The quality was luxurious and the design was superior! I am so excited to wear these dresses for my graduation photos, engagement photos, bridal shower and I hope to order another for my civil wedding. I contacted them and their customer service was so prompt, I had an email in less that 15 minutes on a Saturday! Thank you Nadine Merabi!
11. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Indianna,
We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.
Best wishes,
NADINE MERABI team
Helpful and efficient in replies.
Helpful and efficient in replies.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Natasha,
Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
Best wishes,
NADINE MERABI team
Alex was extremely efficient and…
Alex was extremely efficient and helpful dealing with my query regarding a return.
An amazing customer service experience.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Shannon,
Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
Best wishes,
NADINE MERABI team
I am very happy with the service I get…
I am very happy with the service I get from Alex. I love all the clothing from Merabi. Excellent quality and beautiful design.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Irma,
Thank you so much for sharing your positive experience, we really appreciate it. It's great to hear that Alex was able to assist you, and we are sure you look amazing in your new MERABI!
Best wishes,
NADINE MERABI team
Customer service has let the brand down.
I am really disappointed in the customer service approach. I paid for a Saturday delivery, which states it’s a ‘guaranteed delivery,’ only for the item not to arrive until Monday. I was still expected to pay, and the customer service response was poor given the prices of the garments. As someone who has thought highly of NM and bought many outfits from the retailer, I am now put off shopping at Nadine Merabi in the future.
Also, the email response is, without any doubt, AI!!! given that the emails were responded to and replied to within a minute—again, a huge letdown that such an admirable brand has now lost its human touch and sincere customer service approach.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Lisa,
We're sorry to hear about your experience and would like the opportunity to make it right. So we can look into this further and assist you, we have requested more information about your order. Could you please provide this information and we will happily look into this for you.
We’re here to help and want to ensure this gets resolved for you as quickly as possible.
Best wishes,
NADINE MERABI team
My experience has been amazing!
My experience has been amazing!
I really thank Alex and Melinda for their support during my purchase.
Simona :-)
8. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Simona,
We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.
Best wishes,
NADINE MERABI team
Beware!!!
Ordered a jumpsuit for my husbands 50th 29th of March. It said 1 business day delivery. However, realised there was no movement. Contacted customer service. Explained to Alex my concerns. Told me I'd have to wait it's 3-6 business days. I'd recieve it latest 6th of April. Still didn't arrive. Alex advised they could do nothing as they had sent it. Checked with the courier. Courier advised they had only created a label. Alex then had to admit this was true. Contacted their warehouse. Back and forth. They are now in dispute with the courier company leaving me out of pocket. No outfit instead of replacing or refunding or advising me. Most of us can't just splash that type of money. It takes 11 days. Through nothing got to do with me. I'm left out of pocket, no outfit. The customer service rep is on repeat. I'm sorry but... no solutions for me. I will be taking it further to consumer protection
8. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
H Edel,
We're sorry to hear about your experience and would like the opportunity to make it right. So we can look into this further and assist you, we have requested more information about your order. Could you please provide this information and we will happily look into this for you.
We’re here to help and want to ensure this gets resolved for you as quickly as possible.
Best wishes,
NADINE MERABI team
Amazing quality clothes
Amazing quality clothes. Also great communication when returning items very helpful to rectify any issues quickly. Will buy from Nadine merabi again and again.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Gillian,
Thanks so much for your kind review, it means the world to us! We cannot wait to see you back soon.
Best wishes,
NADINE MERABI team
Beautiful dress
Beautiful dress, excellent quality. The Customer Service team assisted me with an issue I was having with the returns portal. They responded immediately and were really helpful, especially Alex!
4. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Laura,
Thank you so much for taking the time to share your positive experience. We are so happy to hear that the team were able to assist with your return.
Best wishes,
NADINE MERABI team
I ordered a jumpsuit from Nadine…
I ordered a jumpsuit from Nadine Merabi. The quality was beautiful but the jumpsuit was just a bit too big so I decided to return in. In the course of making the return, I ran into a glitch on the site that caused me to miss out on an offered credit. When I brought the issue to the company’s attention, they quickly resolved the issue and even went beyond that to offer me an additional credit. It is hard to find companies that make a quality product and have great customer service so definitely a 5 star for me.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Stephanie,
Many thanks for your lovely feedback, and for taking the time to share. We are so happy to hear that you had a positive experience and hope to see you back soon!
Best wishes,
NADINE MERABI team
The fit and quality of the dresses are…
The fit and quality of the dresses are exceptional and perfect for special occasions. I always get a lot of compliments on them. The customer service is excellent also and they went above and beyond to quickly rectify an issue caused by the Royal Mail.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Sarah,
We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.
Best wishes,
NADINE MERABI team
Super expérience avec NM
Super expérience avec NM. Leurs services sont très réactifs que ce soit au niveau de la livraison des commandes que de leurs services SAV. N'en parlons pas de la qualité de leurs produits qui est au top !
2. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Vérène,
Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
Best wishes,
NADINE MERABI team
Fantastic customer service Alex in…
Fantastic customer service Alex in particular
Went above and beyond to help resolve my return
1. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Ella,
Thank you so much for taking the time to write this lovely review, we really appreciate it. We are so glad that Alex was able to assist!
Best wishes,
NADINE MERABI team
I had a great experience with the…
I had a great experience with the Customer Service. Thank you so much for your help and your patience.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra NADINE MERABI
Hi Ritzy,
Thanks for your kind words. We are so happy to hear that you had a positive experience can can't wait to see you back again soon.
Best wishes,
NADINE MERABI team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.