MedAway Anmeldelser 1.668

TrustScore 4 ud af 5

4,1

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It’s already my second time with Medaway and honestly can’t fault them at all! Here this time for the all on 4 dental treatment and everything it’s just been perfect! Airport transfer sorted, transf... Se mere

Bedømt til 5 ud af 5 stjerner

I had a breast reduction surgery with med away. They were kind and professional. They put the patient first and listened to me. I felt very comfortable in their care! I would definitely come back for... Se mere

Bedømt til 5 ud af 5 stjerner

Came for my second hair transplant through medaway. Very welcoming and very professional i would recommend them to anyone who wants to change their life an be happy about there their appearence in reg... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Do not go here at all costs paid a big deposit for 2 different surgeries ghosted me on messages after asking for a partial refund as I couldn’t go through with the surgeries never heard from them agai... Se mere

Virksomhedsoplysninger

  1. Plastikkirurgisk klinik

Skrevet af virksomheden

Health tourism package provider offering customers affordable cosmetic surgery procedures in Turkey.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Breast Lift Excellent Results with Dr Selami

This was my first surgical procedure and I was nervous about travelling abroad, but I’m so glad I chose MedAway. I found many other clinics in Turkey didn’t allow you to choose your surgeon, which was very important to me and one of the main reasons I went with MedAway.

The surgery centre (Orion) was modern and clean, nurses were available (busy at times but came once I buzzed), and my aftercare was excellent — I had daily visits from my nurses at the hotel and fast responses through the group chat. The team genuinely cares and even helped me find my post-surgery scar gel when pharmacies were out of stock.

There was no upselling — the price agreed beforehand was exactly what I paid.

There’s definitely a language barrier with some staff, but communication was always manageable. I did find I was given a lot pre surgery documents to sign by a nurse with limited English but not encouraged to read them in full - I think this should be changed to put patients at ease.

The clinic is busy, so don’t expect Harley Street-style service, but you will get great care, transparent pricing, and fantastic results.

I’m now 12 weeks post-op, and the aftercare team still checks in regularly on WhatsApp. I’m healing beautifully and my results are better than I imagined I would highly recommend MedAway.

Dr Selami was fantastic I’m very grateful to him.

22. juli 2025
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Besvarelse fra MedAway

Thank you for taking the time to share such an honest and detailed account of your experience. We are delighted to hear that you are pleased with your results and that your overall journey with MedAway was a positive one.

It is wonderful to know that Dr Selami and our medical team helped you feel safe and well cared for throughout your procedure and recovery. We appreciate your recognition of our transparent pricing and continued aftercare, as these are core values for us.

Your constructive feedback regarding the pre-surgery documentation is also very valuable. We will review this internally to ensure that all future patients have the time and support needed to feel completely comfortable before signing.

Thank you again for your trust and recommendation. We wish you continued happiness and confidence as you enjoy your results.

Bedømt til 5 ud af 5 stjerner

So I wanted an uplift on my breasts…

So I wanted an uplift on my breasts very scary to chose the right hospital in another country medaway came recommenced to me and I highly recommend then again to anyone the care is there even down to when you come home the after team is great if your looking for surgery go no further than medaway

6. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you for sharing your experience and for recommending MedAway so highly. We are so pleased to hear that you felt well cared for throughout your journey and that our aftercare team continued to support you once you returned home.

Choosing to have surgery abroad can feel daunting, and we are glad that you felt safe, supported, and confident in your decision. Your trust means a great deal to us, and we truly appreciate your kind words.

Bedømt til 4 ud af 5 stjerner

Fleur de lis tummy tuck, lipo and breast uplift

The transport was good. The co-ordinators were nice, the girl I had was great. My surgeon Dr. Faryal was absolutely amazing and was thorough in her questions, putting my Health first and really assessing what I needed done. The nurses had limited English which was to be expected but I used a translator app to help with that. They were hit and miss with being ok to really lovely. There was a few nurses that were very supportive and helpful. Extremely happy with my results being 2 weeks post op today. You do need to make sure you consider taking more money with you as I had to have a blood transfusion after and before I had to pay for a Mammogram as my Nan had a history of breast cancer and these were extra but overall very good experience.

8. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you for sharing your detailed experience and for your kind words about our team. We are very pleased to hear that you felt well cared for by Dr Feryal and that you are happy with your results.

We appreciate your understanding regarding the language differences and are glad that our staff still provided the support you needed. Your comments about the additional medical requirements are also valuable, as pre-surgical assessments such as mammograms or blood transfusions are sometimes necessary to ensure patient safety, but we understand it can be unexpected.

It is wonderful to know that your recovery is going well and that your overall experience was positive. We truly appreciate your trust and feedback.

Bedømt til 5 ud af 5 stjerner

Experience was spot on from start to…

Experience was spot on from start to finish, the care the nurses the patient coordinator and dr salami was amazing came first thing the next morning to check if everything was ok and again before I flew back home. The scaring under my boobs you can hardly see such an amazing job. Hospital and hotel was 10/10.

7. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you for sharing your feedback and kind words. We are so pleased to hear that your experience was smooth from start to finish and that you were happy with the care provided by Dr Salami, our nurses, and your coordinator.

It is wonderful to know that your recovery is going well and that your results look great. We are delighted that you were satisfied with both the hospital and hotel experience. Your trust means a great deal to us.

Warm regards,

Bedømt til 5 ud af 5 stjerner

Breast augmentation & uplift

I returned in 18th sept from having breast augmentation & uplift. I have to say I had an amazing experience with Medaway & all the staff have been amazing from start to present. The take care of all you needs & guide u along the way. My anxiety was calmed by them all. Dr Freya was so compassionate & explains procedure well. I am post op 6 weeks & they still check in see how I am healing. I have recommended them to many friends & will deffo be using them again in the future. Thank you to medaway fir given me confidence & life back 🫶🏻❤️

13. september 2025
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Besvarelse fra MedAway

Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you felt supported and cared for throughout your journey — from your first consultation to your post-operative recovery.

It’s wonderful to know that Dr. Feryal and our entire team helped ease your anxiety and guided you every step of the way. We’re especially pleased that you are happy with your results and feeling confident again.

Your recommendation and trust mean a great deal to us. We wish you continued happiness and a smooth recovery.

Bedømt til 4 ud af 5 stjerner

I have been really impressed with…

I have been really impressed with Medaway UK. The whole team is really friendly. I was looked after by Mr Emirhan Oz who is just fantastic. Everything was organised really quickly and speedily. I got in touch approximately 10 days before the procedure and he got everything organised in time.

Everything in Turkey also ran fairly smoothly. The transfers were well organised and quick. The transfer manager Mohammad was also great.

Slight hiccup with the hotel, which they sorted out immediately.

Just one small nitpick. I wasn't made aware that the actual procedure is only overseen by a surgeon (who is a doctor) and the work is done by a team of nurse practioners. Nothing against them, they were great. Would just have liked to have known this in advance. Maybe this is procedure dependent.

Overall, really good experience. Can't go wrong with choosing them.

9. oktober 2025
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Besvarelse fra MedAway

Thank you very much for sharing your experience and for your kind words about our team, especially Mr. Emirhan Oz and Mohammad. We are delighted to hear that your journey was well organised, from your initial enquiry through to your treatment in Turkey.

We appreciate your feedback regarding the procedure details and understand your point. Transparency is extremely important to us.

It is wonderful to know that you are pleased with your results and overall experience. Thank you again for choosing MedAway and for recommending us.

Bedømt til 1 ud af 5 stjerner

Highly recommend no one uses this…

Highly recommend no one uses this company for surgery in Turkey! Just take more money off you when get there and they don’t even do surgeries properly you were promised. The after care is ever worse!
Save yourself the hassle go elsewhere

20. februar 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

We are sorry to hear that you feel this way and would like to understand your experience in more detail. We have tried to identify your case through Trustpilot but we didnt hear back from you.

Please contact us directly at customerrelation@medaway.co.uk
with your full name and treatment details so that we can review your situation and assist you properly. Our priority is always to resolve any concerns and ensure our patients receive the care and service they expect.

Bedømt til 4 ud af 5 stjerner

My experience with rhinoplasty surgery…

My experience with rhinoplasty surgery was great the treatment at the hospital, the hotel everything was 10/10 the only inconvenience not all the members from staff speak English but they tried their best.
my advisor and surgeon were really good really professional and they treated my mom and myself very nicely I will recommend MedAway 100%

19. maj 2025
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Besvarelse fra MedAway

Thank you for sharing your experience and kind words about your rhinoplasty journey with MedAway. We are pleased to hear that you were happy with the care provided at both the hospital and the hotel, and that our team made you and your mother feel comfortable and supported throughout.

Your feedback about the language barrier is appreciated, and we are continuously working to improve communication for all of our international patients. It is wonderful to know that you are satisfied with your results and would recommend MedAway to others.

Bedømt til 4 ud af 5 stjerner

A smooth process from beginning to end.

It’s a smooth process from beginning to end. I travelled alone, was met at the airport, taken by their luxury taxi to the hospital, where I was assessed for surgery.

Everyone was professional, friendly and kind.

After surgery, the team checked in on me regularly, while at the hotel. I even had time to see the beautiful Istanbul.

I recommend Medaway.

28. juli 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you for sharing your lovely feedback. We are delighted to hear that your entire experience with MedAway was smooth and well-organised from beginning to end.

It is wonderful to know that you felt supported and cared for throughout your stay, and that you had the chance to enjoy the beauty of Istanbul during your recovery.

Your recommendation means a great deal to us, and we truly appreciate your trust in our team.

Bedømt til 5 ud af 5 stjerner

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had my rhinoplasty 5 months ago with MedAway, and I couldn’t be happier with the whole experience. The team took great care of me — they were informative, attentive, and always quick to answer any questions I had, not just before and during my treatment but even now, months later.

I’m really happy with my results — it’s exactly what I wanted. The surgeon worked closely with me to make sure everything was just right. There was always a translator or English-speaking staff available whenever I needed to discuss anything, which made the whole process much smoother.

Before surgery, I was given all the necessary medical checks and plenty of medication to help with recovery. I also had a final appointment with the surgeon when my cast was removed, where she checked everything was healing well and showed me the massage techniques to use in the following days and weeks.

Overall, I felt very well looked after from start to finish and would definitely recommend MedAway to anyone considering rhinoplasty abroad.

26. maj 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you so much for sharing your detailed and thoughtful feedback. We’re thrilled to hear that your rhinoplasty experience with MedAway was everything you hoped for from communication and care to your amazing results!

It means a lot to know that our team made you feel supported before, during, and even months after your surgery. Your kind words about our surgeon, staff, and translators truly motivate us to continue providing the best possible care for every patient.

We’re so happy that you love your results and felt safe and informed throughout your journey. Thank you again for recommending us, it was a pleasure to be part of your transformation

Bedømt til 5 ud af 5 stjerner

I loved the whole experience from start…

I loved the whole experience from start to finish. Getting picked up from the airport to taking back to the airport. The staff was all amazing & friendly! The night of my surgery was in every hour to check on me. & I couldn’t be more pleased with my results! Better than expected! I can’t recommend medaway enough! Home 3 weeks now & still text me to see how I am & how I’m feeling.

22. september 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you for sharing your kind words. We are truly pleased to hear that your experience with MedAway was positive from start to finish. It is wonderful to know that you felt well cared for throughout your stay, from the airport transfers to the attentive nursing care after your surgery.

We are delighted that you are so happy with your results and that our aftercare team continues to stay in touch to ensure your recovery is going smoothly. Your trust and recommendation mean a great deal to us.

Bedømt til 5 ud af 5 stjerner

5* cannot recommend enough!!!!!

From the initial enquiry Medway was very attentive. Explaining everything fully. The transport to the clinic was 5*.
The clinic was very clean, and the staff very friendly. My surgeon was very truthful as to the amount of surgery I wanted in one go. Later I thanked him for that decision as I wouldn’t have been able to get around as easily.

8. september 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you very much for sharing your experience and for your kind words. We are delighted to hear that you found our communication, transfers, and clinic facilities to a high standard.

It is wonderful to know that you felt supported and that your surgeon provided honest guidance to ensure your comfort and a safe recovery. We believe transparency and patient safety always come first, and we appreciate you recognising that.

We truly value your trust in MedAway and are thrilled that you are pleased with your results.

Bedømt til 5 ud af 5 stjerner

Very Pleased With the Experience!

From the very Moment I stepped out of the Airport 🛫, a VIP Taxi took me to a 5 🌟 Hotel 🏨, the next day, I started my Hair Transplant Procedure, everything went well, I felt very Welcome 🙏 in the Hospital and the Hotel 🏨, met with warmth by staff, would highly Recommend to Friends, Family, Neighbours and Acquaintances!
Thank you MedAway 👍 for all your Support!

6. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you so much for your amazing feedback. We’re so happy to hear that your entire experience from the moment you arrived in Turkey until your return home was smooth, comfortable, and even better than expected!

Our whole team truly cares about each patient’s journey, so knowing you felt well looked after, supported, and are loving your results makes us incredibly proud.

It’s wonderful to hear that our aftercare team is still keeping in touch your wellbeing always remains our priority

Thank you again for recommending MedAway so highly and for trusting us with your transformation

Bedømt til 1 ud af 5 stjerner

Hi again still no refund for the job…

Hi again still no refund for the job they didn’t finish just back and forth messaging with the supervisor director tells me he’s going to fine out and then ignores me or replies with the same answer he has done already! Owed 1800 when really I should be refunded the whole lot due to a bodged job that I can provide proof of!

19. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

We are very sorry to hear about your experience and understand your frustration. Our team has been trying to reach you to review and confirm your case in detail.

To resolve this matter properly, could you please email us directly at customerrelation@medaway.co.uk
with your full name and treatment details? This will allow our management team to investigate and assist you promptly.

Bedømt til 5 ud af 5 stjerner

360 tummy tuck and lipo

From the moment I arrived, everything was easy. I had plenty of information on where to go and what to do to be picked up by the transfer department.

Once I arrived at the hospital, I was shown to my room straight away. All the nurses and Drs at orion Hospital were fantastic, and it really showed that my health was the priority throughout the whole process. Even with the language barrier, you all made me feel safe! Better care there than health service back in the UK.

Once taken to the Delta hotel again, the staff was very helpful and polite, and we still felt very safe.

My whole journey from start to finish was exceptional, and I have no complaints other than the food at the hospital was not good 😂.

I really do appreciate everything Dr Selami and the nurses at Orion have done for me. Its them who deserve all the credit.

22. september 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you so much for sharing your detailed and heartfelt review 💙 We’re absolutely delighted to hear that your entire journey from your arrival and transfers to your stay at Orion Hospital and Delta Hotel was smooth, safe, and positive.

Dr. Selami and our nursing team will be so pleased to know how much you appreciated their care and professionalism. Patient safety and comfort are always our top priorities, and your kind words mean a lot to everyone involved.

We’re also glad everything met your expectations (we’ll pass on your feedback about the hospital food too).

Thank you once again for trusting MedAway with your transformation we wish you a smooth recovery and fantastic results ahead

Bedømt til 5 ud af 5 stjerner

Recently underwent a hair transplant…

Recently underwent a hair transplant using MedAway. Nothing to fault at all! A very nervous thing to be going through when it’s so important to you, but
Stefa and the staff were all so easy to talk to, made me and my partner feel so welcome, absolutely no stress for the entire journey or treatment. Everyone was on hand when needed. 5* from me. Highly recommended!

24. september 2025
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Besvarelse fra MedAway

Thank you so much for your wonderful review We’re thrilled to hear that your experience with MedAway was stress-free and that our team especially Sefa made you and your partner feel comfortable and supported throughout your journey.

It’s always our goal to make every patient feel fully at ease from consultation to aftercare, and your kind words mean a lot to all of us.

We truly appreciate your trust and recommendation, and we wish you amazing results as your new hair continues to grow

Bedømt til 5 ud af 5 stjerner

Breast reduction

In Aug I flew to Medway for breast reduction surgery. The communication from day one was amazing. The surgery, recovery and aftercare was great. And my results are amazing. I couldn’t recommend them enough.

4. august 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you so much for sharing your wonderful experience We’re delighted to hear that you felt supported from start to finish and that you’re happy with your results.

Your kind words mean a lot to our whole team, and it’s fantastic to know that the communication, surgery, and aftercare all met your expectations.

We truly appreciate your recommendation and wish you continued confidence and happiness with your results

Bedømt til 5 ud af 5 stjerner

The whole process leading up to the…

The whole process leading up to the procedure was very easy. All I had to do was book my flights and everything else from transport, hotel, meals etc was sorted out for me. They even sent me a video of someone at the airport walking to where I needed to go to get picked up

17. juli 2025
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Besvarelse fra MedAway

Thank you so much for your wonderful feedback. We’re delighted to hear that the whole process felt so easy and stress-free for you. Our goal is always to make your journey as smooth as possible from transport and hotel to meals and guidance at the airport. We’re glad the video helped make your arrival simple and reassuring.

It means a lot to know you felt well supported, and we truly appreciate your trust in us. Wishing you the very best with your recovery and looking forward to welcoming you again in the future.

Warm regards,
The MedAway Team

Bedømt til 3 ud af 5 stjerner

LASIK eye surgery

I was keen to do LASIK eye surgery so bumped onto medway online. Based in Istanbul Turkey. UK prices are 3 or 4 times more.

Got a quote for $1500 and paid $600 deposit to secure a discount price. Accommodation and transfer included.

There was miscommunication on my arrival. My taxi pickup was nowhere to be seen with a sign. Came out of the airport and no one waiting. It was difficult to get back inside the airport. I didn't have roaming so I was stranded. Only place to buy a sim was inside the airport. Language barrier is massive. Managed to go back to airport, had to withdraw via atm to purchase a sim card for $50.

Managed to get intouch with the organisers and they directed me towards a tiny makeshift stand by the road for my transfer. 45mins drive. Got dropped off on the side of the hotel at 11am seemed like everything was closed. Called organisers with no responses. Managed to find the entrance and eventually check in. Hotel was different from the initial one before my trip. Confusion, lost in different country arriving at midnight with no one waiting is an adventure in itself.

My booking was for 5 days. First 2 days my appointment was postponed. Breakfast is included in the hotel. There are nearby shops.

Eventually went for my appointment on day 3. "Equipment was broken" really?!
Sefa was my translator. Awesome guy! English is good! Answered my questions, helped me fill in forms. He took care of me.

Some eye tests were done and I was recommended another procedure to enhance my cornea. Price changed beyond my budget and what I was prepared for. There was some discount and did the procedure.

Sefa had to go to another client. I got a different interpreter. The doctors will wear their heart on their sleeves for the patient and will advise accordingly. I'm very sensitive when it comes to my eyes and it was abit uncomfortable with clamps on the eyelids starring at a red/green light and cold eyedrops being dropped without any warning. I tried to relax. Sometimes my eyes moved but was asked to stare at the light. 20 to 30mins each eye.

Concluded the procedure. Was given alien looking plastic screens to protect my eyes and asked to protect my eyes from light. Was recommend 2 sets of eyedrops one for 2 hours. One for 4 hours for antibiotics to prevent infections. Bought it for $50 no reciept. Online price is $7 couldn't wait to get back and just have a rest.

Went for check up day 4. Driver was on time Sefa was there as well. Cool guys!

People were generally nice and friendly. It's busy at the private hospital. It's modern. Lots of consent forms to fill in. The doctors will advise accordingly but expect prices to change.
Plenty of choices for hotel buffet. Plus fresh omelette. Hotel reception are helpful and friendly. English is good. Language barrier is massive in public.

Was recommended to go back after 5 months, With a discount. The cost of two trips and 2 procedure is same as price for one in UK so not sure if my initial intention for saving half the price feom UK is worth it. It's not half anymore 😁 might decide to keep my glasses and go for another different medical procedure.
You go once. You will go again. I get the feeling 2 or 3 more times even if it's not for same medical procedure.

Because schedule changed I was hoping for sightseeing day 3 and 4 but had to cancel with no refund. Maybe next time.

Hopefully this helps and good luck 😉

25. august 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you for taking the time to share your detailed experience with us. We are very happy to hear that you were satisfied with your translator Sefa, our medical team, and the care you received during your procedure. At the same time, we are truly sorry for the challenges you faced with your arrival transfer and changes to your appointment schedule. Your feedback is very valuable and will help us improve the organisation and communication for future patients.

We understand how important clear information, smooth transfers, and transparent pricing are, especially when travelling abroad for medical care. Please rest assured we are reviewing the points you raised to ensure a more seamless experience moving forward.

We are glad that overall you felt supported by our staff and medical professionals, and we hope your recovery continues smoothly. Should you have any further concerns or require follow-up assistance, please do not hesitate to reach out to us directly our team will be here to support you.

Warm regards,
The MedAway Team

Bedømt til 5 ud af 5 stjerner

Recently used MedAway to have a gastric…

Recently used MedAway to have a gastric sleeve done. I was extremely happy with the treatment and help I received and the care given. The hospital I was taken too was extremely professional and very caring. The surgeon who worked on me was amazing and I literally had zero pain. I couldn’t be happier and if I was to ever have anything else I would always go back to MedAway again for there help

8. september 2025
Uopfordret anmeldelse
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Besvarelse fra MedAway

Thank you so much for your kind words and for trusting MedAway with your gastric sleeve journey. We’re delighted to hear that you felt so well cared for by our team, the hospital, and your surgeon. It’s wonderful to know you experienced a smooth recovery with no pain and are so happy with the results.

Your recommendation truly means the world to us. Should you ever need anything in the future, we’ll be here to support you every step of the way.

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