Humble greetings and thank you Luminary! Your product is immaculate and I am definitely purchasing more items🤞😁. Thank you for the great service and the ample communication via WhatsApp, which mad... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My order arrived right on schedule and the customer support was really quick and efficient. The jewelry piece was also really high quality! By the way, it could be helpful for their business to hire s... Se mere
Virksomheden har svaret
I needed a gift in 2 days time and LUMINARY have certainly exceeded my expectation! I literally made payment this morning and received my delivery a few minutes ago.... SAME DAY DELIVERY! AMAZING!... Se mere
Virksomheden har svaret
Great experience dealing with the Luminary team. Had a small factory fault on my chain which was a few months old. I contacted the team to inform them of what happened. The item was replaced with... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
South African Luxury Hip Hop Jewellery
Kontaktoplysninger
15 Harriet Crescent, 2191, Johannesburg, Sydafrika
- +27 60 634 7112
- info@luminarysouthafrica.com
- luminaryjewellery.com
4,8
Fremragende
441 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Luminary Jewellery Goes Above and Beyond
Luminary Jewellery went above and beyond to ensure my order reached me on short notice. They were incredibly accommodating, kind, and always willing to assist where needed. Not only is their service excellent, but their products are also of outstanding quality. I’m super impressed with Luminary Jewellery and highly recommend them! Thank you for such a great and positive experience!
18. september 2025
Uopfordret anmeldelse
Besvarelse fra LUMINARY
Thank you so much for your kind words and for taking the time to share your experience! We’re so glad we could make it happen for you on short notice. At Luminary, we always strive to deliver both exceptional service and quality pieces — so hearing this means the world to us. We truly appreciate your support and hope to have you shining with us again soon.
Good quality product
Good quality product. Looks premium and good communication from the business.
24. september 2025
Uopfordret anmeldelse
Besvarelse fra LUMINARY
We always ensure you are updated on every step of your ordering journey. Thank you for the review!
Quick delivery and great quality
9. september 2025
Besvarelse fra LUMINARY
We're so glad you are happy with your order. To many more, fam!
Besvarelse fra LUMINARY
5 star review! Thank you Zanele. To many more!
Besvarelse fra LUMINARY
Thank you! We ensure our customers are always up to date from the start to the end.
Never fail to disappoint
Once again never fail to disappoint us. Detailed , Perfection & Quality.
20. august 2025
Besvarelse fra LUMINARY
Thank you so much for the continued support — it really means a lot! We put a huge focus on maintaining top quality and making sure every experience with us is a great one. So glad to hear it shows.
Besvarelse fra LUMINARY
To many more Sizwe! Thank you for your order.
Besvarelse fra LUMINARY
Thank you for your excellent review. We highly appreciate it.
Besvarelse fra LUMINARY
Thank you for your feedback! We completely understand the frustration when a delivery arrives later than expected. In this case, your order arrived just one day after the estimated delivery date — unfortunately, couriers sometimes require an extra day for delivery, as noted on our website. We really appreciate your patience and understanding, and we’re glad your order reached you safely.
Excellent jewelry 👌 ✨️ 😍 and Excellent…
Excellent jewelry 👌 ✨️ 😍 and Excellent service 👌
16. juli 2025
Besvarelse fra LUMINARY
Thank you Ilaam! That's the #LuminaryLevel for you.
Great experience
Great experience! Organised a birthday present last minute and they went out of their way to get it to me in time for the birthday. Will definitely recommend!
6. juli 2025
Besvarelse fra LUMINARY
Thank you so much! We’re so glad we could make it in time for the birthday — we truly appreciate the support and recommendation
Scammers
Ordered dentures. The tracker says delivered June 21. Never delivered. Scammers
21. juni 2025
Uopfordret anmeldelse
Besvarelse fra LUMINARY
Hi Liz, you have mistaken us for another company. We don't sell dentures. We sell jewellery. You have never ordered from us before and you are not on our customer list. Please remove your review as you have mistaken us for another company.
Quality and service
The quality and service is amazing, highly recommend
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra LUMINARY
We appreciate your review Tyler, thank you!
Good care, communication and competence
Always happy to make an order because the products are dope and the customer service is nothing to ignore either
17. juni 2025
Besvarelse fra LUMINARY
Your satisfaction is ours! We can't thank you enough Mr Kuts! To many more.
Exceptional experience with Luminary, would highly recommend!
Lovely products and great customer service! They were so helpful and friendly, and the products arrived exactly as described. Will definitely be buying from them again!
9. juni 2025
Besvarelse fra LUMINARY
Thank you so much for your wonderful feedback! We’re so happy to hear you had such a great experience and love your pieces. Our team truly appreciates your support and can’t wait to have you shop with us again soon.
Custom Pendant review
The quality of the final product is outstanding. Nice packaging as well.
28. maj 2025
Besvarelse fra LUMINARY
Thank you so much for your kind words! We’re so glad you love the quality and packaging — every detail matters to us. We appreciate your support and hope you enjoy your piece.
Awesome experience even greater product.
2. juni 2025
Besvarelse fra LUMINARY
Thanks for the awesome review Keketso!
I had a good experience with luminary
13. maj 2025
Besvarelse fra LUMINARY
Thank you for the great feedback!
Misleading information and nowhere to…
Misleading information and nowhere to log an exchange!
7. maj 2025
Besvarelse fra LUMINARY
Hi Charlene,
As per our response on your previous review, there is a clear product description tab, which displays the material that the respective item is made from.
We do indeed offer exchanges as per our exchanges policy, which is indeed on our website (within a 14 day exchange period)
Exchanges can be logged directly to our email or WhatsApp line. Link to information on our exchange policy: https://www.luminaryjewellery.com/pages/returnsandexchanges
The quality of the jewelry is top tier…
The quality of the jewelry is top tier and the service was top notch
5. maj 2025
Besvarelse fra LUMINARY
We appreciate the great feedback! To many more, Nkosinathi. Thank you fam!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.