Thanks so much James for the brilliant customer service (as always) and for the speedy delivery of the rings and even the box! Honestly so glad to have gotten use - defos the best company out there as... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My boyfriend got the ring from London diamonds and all I can say is it’s beautiful! He was very unsure about the process but they helped guide him through. They gave clear advice, were happy to make c... Se mere
James was so helpful and got back to me straight away when I had any questions. Was such an easy process, helping my dad order a ring for my mum. The ring itself is unbelievable! So beautiful! I’m te... Se mere
London diamonds service is absolutely next level. Super friendly and informative communication from James on the socials/whatsapp. I’ve also just had my stunning engagement ring resized under its life... Se mere
Virksomhedsoplysninger
Om London Diamonds Official
Skrevet af virksomheden
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
Skrevet af virksomheden
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
Kontaktoplysninger
24 Greville Street, EC1N 8SS, LONDON, Storbritannien
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
My son in law recommended London…
My son in law recommended London Diamonds to me because he found their service to be outstanding. I could not agree more. I asked James to design a bespoke diamond necklace for me. The necklace arrived a few weeks later and it was absolutely beautiful and exceeded my expectations in every way. I would like to thank James and the team at London Diamonds for such a seamless and easy purchase of a very beautiful gift for my daughter. I will not hesitate to order from them again and recommend anyone looking for high end diamond jewellery to contact James at LD
Looking forward to using London Diamond again. I had been looking for an eternity ring…
I had been looking for an eternity ring for a while and my daughter’s new husband had used London Diamond for both her engagement and wedding rings which are magnificent. I got in contact with LD and got talking to James about the ring I liked and could they add more diamonds to it.
There was no pushing when I didn’t get back to them for a few months, and ones I decided I would use their services it was so professional and easy. James was very quick to reply and sent over designs so I could see what my ring would would look like.
When my ring arrived it was so much better than I expected the diamonds are so bright and the ring fits perfectly with my other rings.
Will not hesitate to use them again for other pieces of jewellery.
Thank you again James and LD for your help and support.
Don't Go Anywhere Else for Your Engagement Ring
Wow - what can I say. This company has 100% 5* reviews for a reason. From the moment I reached out to their page months ago I knew straight away from the service this company was who I wanted to purchase the engagement ring through.
Their responsiveness is like you are their only customer it feels like that anyway from how amazing they are and detailed with you as a customer.
James has been the expert throughout guiding me every single step of the way without any added pressures or time commitments. Nothing was too much hassle, he sent very useful messages and voice clips to help me pick and design the perfect ring. I cannot recommend James highly enough!
Every single thing about this process and company is flawless and I would highly
Encourage anyone to reach out to them to start their journey!
Thanks London Diamond
J&J
A company that ticks all the boxes
It’s rare to find a company that provide perfect service, but London Diamonds truly offer it. There’s no pushy sales process, a real focus on collaborating to find the perfect design, and then that actual product completely pulls through, all at a price that is market beating. I literally could not have asked for more.
Would and will be recommending to everyone looking to find the perfect ring.
Fantastic service
Couldn't of asked for a better service. Ring was ready in 3 weeks and was safely delivered the next day, fantastic service.
Thank you again to the london diamonds team.
Diamond ring
I had a ring made it arrived today I am so happy my whole experience with James has been amazing from start to finish. Communication was spot on,couldn’t ask for better. I would 100% recommend London Diamonds
Fantastic!
London Diamonds Official made my experience so smooth and easy, they are professional but also give you a more personal experience. Would recommend using them, me and my FIANCE are so happy with the ring!
AMAZING!!!
I recently received my bespoke ring and it is perfect in every single way. The team at London Diamonds Official are amazing at what they do, they made the process so easy and I felt confident in trusting them to create the ring that I had dreamed of. With their excellent communication and expertise you feel assured that everything will be absolutely perfect. The diamond they chose is even more incredible in person! I also requested the band of the ring be matched to a ring that I already own which they did perfectly just from me sending them some photos. An overall incredible experience - we couldn’t be happier!!
If I was to ever buy another ring
If I was to ever buy another ring, I wouldn’t go anywhere else but here. Quality was absolutely fantastic, my fiancé loved the ring. The team done an amazing job with the design, managed to customise the ring to exactly what I was looking for. Communication was excellent, and even aftercare when the ring didn’t fit precisely they supported adjusting it super fast so my fiancé wasn’t without her ring for long at all. If I could give more than 5 stars I would, do not hesitate at all to get your fiances dream ring made here. Lastly, even the final details like the box, came in a light up box to showcase how amazing the diamond is and gives it that extra sparkle in the moment. Thanks again James & team.
The Best Customer Service
Purchased my wife’s engagement ring from these guys in 2021, cannot fault their customer service. They were honest and upfront with me through the whole process, no upselling or sales tactics to encourage me to spend more, I received quality advice through the process so I felt comfortable and informed.
In 2023, having had such a positive experience buying the engagement ring, I purchased our wedding rings from LD. We were invited down to try on a number of styles and sizes. Again, at no point were we pressured into buying, we were given ample time to ask all our questions and feel confident in our decision. The rings were received promptly and well within the time frame given.
In 2024, we posted our rings back for a clean/resize prior to the wedding, this is a complementary service they offer and is something we hope to take advantage of again in the future. They keep you up to date with the progress and post the rings back fully insured, accurately sized and very shiny!
Unfortunately, last week one of the diamonds from my wife’s wedding band was lost. A quick message to James and his team about the situation and a matter of days later the ring is back on its way to London for a complementary repair.
I cannot fault these guys, you can tell those that run it actually care about the service they provide and have an interest in the company, they don’t play games and aren’t ‘salesy’, but genuinely go out of their way to help. Could not recommend them more!
Fantastic experience.
It was such a pleasant experience to deal with James and order my necklace. The whole process was professional, smooth with excellent communication at all times. I would very happily order from London Diamonds again and I can highly recommend them. Thank you for a beautiful piece of jewellery.
“Exceptional Craftsmanship and Personalised Service
I recently had the pleasure of working with James to design a custom ring, and I couldn’t be happier with the experience and the final result. From the very beginning,James and team showed incredible attention to detail, taking the time to understand exactly what I wanted. Their expertise and creativity were evident throughout the entire process, offering insightful suggestions while still making sure the design stayed true to my vision.
Thank you to James and the LD Team for everything!
From start to finish first class…
From start to finish first class service. I love the simplicity of it all on what’s app so it can all be sorted in and around your daily schedule. James was knowledgeable, professional and thoughtful through out and I would definitely recommend them to anyone. Most importantly the end product was superb and my partner absolutely loves it.
Highly recommend - best in the game!
Amazing service from start to finish. Helped me throughout the whole process of designing a ring, even with my lack of knowledge we still managed to create the perfect ring. The whole team were super helpful and at hand for any questions. Top quality customer service, highly recommend.
London Diamonds were amazing!
London Diamonds were amazing!! James has been fantastic and so helpful with everything. The ring is beautiful and the compliments have been flying in. I have already told a few of my friends we're they need to go for beautiful rings. (London Diamond Officials) If you looking for engagement rings, then I would recommend them. I will be getting my wedding rings from them and them only.
A pleasure!
1000% recommend LD. James knows what he’s doing, really helpful, really nice person to deal with, not pushy, rude or arrogant like some jewellers can be. Partner loves her ring to bits, glad I came across you 👍🏼
Absolutely Faultless.
Their reviews speak for themselves but I would be doing a disservice if I didn’t add my own.
I very recently purchased a bespoke engagement ring for my now Fiancé (sounds tremendous saying that). The whole process from initial enquiry to the delivery was absolutely incredible. I had the pleasure of dealing with James and from my first contact I knew I had made the right choice. Nothing was too much to ask. He was on hand to give advice and personally dealt with the transaction from start to finish. The ring was delivered on time as promised and in very discreet packaging.
The ring itself is stunning. My fiancé and I both are absolutely blown away by it and anyone who has seen it has been so complimentary.
If you are thinking about popping the question or buying jewellery for any occasion, you have to give these guys a shout.
Finally. I like to judge a person on whether I would like to have a pint with them or not. James, I would drink an infinite amount of pints with you, good sir.
Thanks again!
Ross.
If you’re thinking about it…
If you’re thinking about using London Diamonds don’t hesitate a second longer.
It's really clear that regardless of how much someone spends with LD they are guaranteed first class service. From enquiry, to build, to final checks, to delivery, it just really cannot be beaten, and I can't thank them enough.
The ring is beautiful and I am so happy with it. I genuinely cannot recommended London Diamonds enough, and will definitely use them again for future jewellery purchases!
Thank you to all the team for being so patient with all of my questions, emails, and also the changes I made. Nothing was too much and responses were super quick.
I would give them 10 stars if I could
I would give them 10 stars if I could. Their customer service is amazing, from the designing process to the lifetime warranty. The whole thing has just been so easy.
I recently damaged my ring moving furniture about and lost a couple small diamonds, they happily fixed it, replaced any missing diamonds and gave it a good clean and polish, I feel like I have a brand new ring again! The whole process took no more than 2 weeks. Will definitely be recommending to all my friends
7 star service from start to finish
From start to finish I couldn’t have asked for a better service. The ring is amazing and of course she said yes!
100% recommend to anyone and will be back in the future for wedding bands and more.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








