Rooster  Anmeldelser 601

TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Amazing experience all ways so quick and effective when contacting anyone on the support help line chat. Everything is done with care and attention and for someone who suffers severe anxiety and is un... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The drive tracking was good, though didn't always get it right when I was a passenger in someone else's car. The quote was competitive and provided all I needed. Would have been 5* but unfortunately... Se mere

Virksomhedsoplysninger

  1. Forsikringsselskab
  2. Privatchauffør

Skrevet af virksomheden

Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

601 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Pathetic company

Pathetic company, they play around with the fine print & charge crazy sums when the policy is over, avoid at all costs

1. april 2023
Uopfordret anmeldelse
Rooster -logo

Besvarelse fra Rooster

Hi, all our cancellation terms and conditions of contract are in our policy documents for all our customers to see, so I am sorry if you were not familiar with these. I cannot locate your details with your user name alone, so please come on our Live Chat via the app or website if you'd like to discuss further. Thanks

Bedømt til 5 ud af 5 stjerner

Cheap and modern

Very cheap quote. 2 years driving (so this’ll be number 3) and got a quote £100-£200 less than on comparison sites like MoneySuperMarket. £740 ish, no black box. Test drive didn’t interfere at all with anything and they don’t monitor once you’ve got a quote so not like one of those apps.

My renewal is a month and a bit away so I’ll hopefully get it a bit cheaper then too

Support can sometimes be a bit slow and forget to reply but on the whole they’re decent. FCA regulated and properly underwritten which is important too.

Update: (07/04) my purchase with Rooster has come in at £150 cheaper than the comparison sites and my renewal (no black box for Rooster bare in mind). That's with NCB protection. Without it'd be about £200 cheaper than renewal. Gone with them for my policy. £805 NCB protection fully comp, 2 years driving no box

24. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Come on, seriously?

Been with rooster for two years, great two years, renewal coming up now, the quote came up over £3400 more than what I was just paying during my current policy??? contacted support, was told that the underwriters have refused to give me a quote due to large theft / vandilism claims in the "manchester area"

For a company that prides itself in providing a service for the "better" group of drivers its absolutely shocking to have this happen. Now I'm going to have to pay a ridiculous scammy amount every year just to get insured on the pretence that Ill write my car off every time I get in it...

Insurance is beyond a joke in this country.

24. marts 2023
Uopfordret anmeldelse
Rooster -logo

Besvarelse fra Rooster

Thanks for the review, Olek. We cannot discuss anyone’s account in public. Prices come from many factors including risk trends by area and vehicle type. Email help@joinrooster.co.uk
or message us in the app and we will look into this privately

Bedømt til 2 ud af 5 stjerner

Stung by renewal quote.

Been with Rooster a year, I would say no faults and great price.
However, just got my renewal. They want an extra £1000 on top of last year, way over double.
My wife also got a renewal quote of over double.
So won’t be renewing either policy.

23. marts 2023
Uopfordret anmeldelse
Rooster -logo

Besvarelse fra Rooster

Hi Peter, so sorry about your renewal price not being competitive enough for you. Thanks for being a Rooster customer and we're pleased we saved you money during your time with us.

Bedømt til 5 ud af 5 stjerner

Rooster app is great for insurance…

The test drive is an excellent way to keep you driving smoothly and safely, and the algorithm works very well when driving long distance such as on motorways. The call centre chat staff are quick to respond and the prices quoted are very good for fully comprehensive cover.

21. marts 2023
Bedømt til 1 ud af 5 stjerner

DO NOT BE FOOLED

DO NOT BE FOOLED! Just completed 4 week test period with excellent in all areas so with 35 years no claims and being a middle aged driver I thought I would be saving 40% on my current insurance of £450 a year but guess what? My quote more than doubled to nearly a thousand. When I questioned this they replied we can't give a discount to everyone. I have my own theory as to what they are up to.
My advice is don't touch with a barge pole!!!!
See explanation below or should I say twaddle. No detail at all as to why I was offered such a ridiculously high quote.

21. marts 2023
Uopfordret anmeldelse
Rooster -logo

Besvarelse fra Rooster

Dear Mr Hatfield, thank you for taking the time to leave us feedback & sorry you are unhappy with your quote. We price risk very differently to other players in the market & believe that by using each individual's actual driving behaviour (where, when, how & why) as our primary measure of predicting future claims we price more accurately and fairer. Unfortunately in your case we this means that we are more expensive. We don't claim to be for everyone, but have saved our members £m's over the last couple of years. Best wishes Team Rooster

Hi again Mr Hatfield, thanks for your additional comments, please feel free to email Richard Tucker our founder at hello@joinrooster.co.uk and he will be happy to give you more details on your quote. Best wishes Team Rooster

Bedømt til 5 ud af 5 stjerner

Definitely recommend to everyone

I like this app a lot. Got a great quote (my renewal is not for 6 months so not purchased yet). Mot alerts & ability to find cheap repairs looks good as well. Be good to be able to set an alert for when my existing policy ends. Highly recommended

14. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not waste your time!

Terrible. Do not waste your time, I didn’t recieve any quotes. Furthermore, the results were inaccurate. Do not bother waiting 2 weeks!

13. marts 2023
Uopfordret anmeldelse
Rooster -logo

Besvarelse fra Rooster

Hi Sheheryar, sorry you were not happy with our service. Unfortunately were unable to offer you a quote based on a number of factors. Best wishes Team Rooster

Bedømt til 5 ud af 5 stjerner

Great app, great service

I‘m currently doing my test drive but the app is great so far and the customer service has been great! I messaged with random questions and got an instant response helping me out.

3. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing customer service

Amazing customer service. I’m doing my test drive now but even without the insurance the app itself is great! It shows when MOT and tax is due and loads of other useful stuff. Really recommend

7. marts 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Complete waste of time

Complete waste of time, had the app running for a couple of weeks and was told they do not insure electric cars...Even though I told them it was an electric car before I started using the app and input the car details into the app which were recognised, in the app for the whole 2 weeks it kept saying only a few more days everything looking good! I think they are just a data farming company to be honest. UPDATE - The response below is complete rubbish, here is the reply I received from their customer service team, they really dont know what they are doing. App deleted....god knows what else its recording...
"Apologies, our new underwriters have some restrictions on high performance and high insurance grouped vehicles"
"Sadly we dont have the details of the vehicles which have these restrictions nor do we have the guidance to know who will be effected by these restrictions. We can only apologies. Your test drive is valid for 18 months so please come back if you change vehicle in this time. Thanks for giving Rooster a go!"

28. februar 2023
Uopfordret anmeldelse
Rooster -logo

Besvarelse fra Rooster

Hi Dylan, thanks for the feedback and sorry we were unable to offer you a quote. We do offer policies on electric cars, however due to a combination of other factor we have been unable to offer you anything. Many thanks for giving us a go. Best wishes Team Rooster

Bedømt til 4 ud af 5 stjerner

Would definitely recommend

The drive tracking was good, though didn't always get it right when I was a passenger in someone else's car.
The quote was competitive and provided all I needed.
Would have been 5* but unfortunately a system error charged twice for the premium which caused account issues with the bank. Thankfully quickly resolved though. The online chat facility means you don't need to sit on the phone for hours to get an answer to your question

19. februar 2023
Bedømt til 1 ud af 5 stjerner

The idea in general looks great but ridiculously silly quote

The idea in general looks great , but they gave me poor rating on distractibility but thats because i use navigation all the time as my mobile is mounted on the dash , breaking was also as they said a problem dont know why
Speed was perfect all through , driving only during social hours
I have 4 years no claim
Ended up giving me a quote of over 2000 lol

Am paying 800 at the moment

Its a joke i guess

Dont waste your time or phone battery

15. februar 2023
Uopfordret anmeldelse
Rooster -logo

Besvarelse fra Rooster

Hi, I am sorry we weren't able to offer you a competitive quote based on your test drive results. We aren't for everyone. Thanks for giving us a go and for your interest in Rooster.

Bedømt til 1 ud af 5 stjerner

They’re definitely going paid reviews

They’re definitely getting paid reviews. Worst service and customer support. They only want your data. Nothing else

10. februar 2023
Uopfordret anmeldelse
Rooster -logo

Besvarelse fra Rooster

Hi there, sorry we couldn't offer you a quote - I can see we explained why we were unable to help. Thanks for giving us a go and for your interest in Rooster.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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