I would give this company 0 stars if I could don't fall into the trap if you are a start up business with 1 years very good turnover! If you rent your home they require a homeowner to be a guarantor??... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The customer 'service' is terrible. hot water machine they supplied constantly leaking. takes at least 2 weeks to get someone to come out. Very rude replies when you message them for help. Ask them t... Se mere
A rare thing - brilliant customer service. Menen went to extra mile to get our coffee machine fixed urgently. She always got back to me quickly. Additional praise for the engineer (sorry, can't rem... Se mere
Virksomheden har svaret
Have been with Ispy group for over 4 years and the one constant throughout has been Jamie Penfold their engineer who has supplied and serviced our machines. He has simply been first class. Jamie c... Se mere
Virksomhedsoplysninger
- Leverandør af kaffemaskiner
- Leverandør af flaskevand
- Kaffeautomat
- Kaffegrossist
- Drikkevandsfontæne
- Leverandør af salgsautomater
Skrevet af virksomheden
The iSpy Group have operated as a professional coffee and water supplier for many years. As a business we have over 20 years experience in the industry. Not only are we well established, we are market leaders too. We employ an experienced and friendly team including highly trained engineers. Our staff are the experts when it comes to mains fed water coolers and coffee machines. We supply all businesses including finance, services, retail, manufacturing, restaurants, public houses and general offices. With our latest “bean to cup” coffee solutions, we give you high street coffee experiences in your place of work. To compliment this, we offer our own range of Grizzly Bear Coffee which has already received great feedback.
Kontaktoplysninger
5th Floor Dencora Court, SS1 2BB, Southend, Storbritannien
- 01702886222
- poppy.morris@ispygroup.co.uk
- ispygroup.co.uk
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ispycoffeeandwater closed website to…
Ispycoffeeandwater closed website to hide negative reviews.
That's strange Poppy, Ispy and Chevington! What happend to the original review!

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Highly Recommend!
From start to finish we have had a great experience with iSpyGroup, very efficient and nothing was too much trouble! Highly recommend :)

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Excellent service from Poppy and the…
Excellent service from Poppy and the ispy team. From the initial conversation with Poppy all the way to the engineer installing, it’s been a pleasure.
Can’t recommend highly enough.
Thank you!

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Be very careful working iSpy and their…
Be very careful working with iSpy and their finance partner Chevington (CF&I). I was a loyal customer for 10 years and when I came to the end of my current 5 year contract I had a very difficult time extracting myself from their clutches.
I gave 8 months notice (which Chevington tried to deny) but still almost got signed up for another 5 years.
Please check your notice period!
You will have to pay a £200+ collection fee for any equipment to iSpy and couple hundred pounds to Chevington for god knows what.
Unfortunately, I can not give 0 stars.

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Great customer service
The engineer Chris was great communicating exactly what time he would arrive and was really helpful during his time here. He not only assisted me on moving some stuff out of the way, he also helped the steam pressure inspector.

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Absolute amazing customer service
Absolute amazing customer service, brilliant install and a joy to deal with.
Thank you, thank you. xx

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Poppy has been great
Poppy has been great! Quick, friendly and efficient! An issue with another company which has been going on for weeks and she sorted it within an hour. Thank you!!

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Very helpful and quick to respond to…
Very helpful and quick to respond to any queries and requests. Thank you

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The Ispygroup are great
The Ispygroup are great, we have 7 water dispensers from them on a three year agreement. The installation was smooth, the annual service goes like a dream and if there are any problems the team are always happy to fix the problem very quickly. I would certainly recommend the Ispygroup to everyone. Paul (F&B Manager) Private Members Club, London.

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Steve came and serviced my coffee…
Steve came and serviced my coffee machine this morning, great customer service, very professional as usual 😊
Cheers Steve x

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Steve came and fitted our coffee…
Steve came and fitted our coffee machine today and couldn't have asked for anyone better... Set it up for us and explained clearly how to use and clean it... Thanks again Steve George from Sheena and blods staff

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Top class service!
Had a call out from an engineer to fix our coffee machine. The level of service these guys provide is exceptional. Problem was fixed, they also provided staff with clear and precise training.
The engineer left and we had a slight problem with the machine but he was 100 miles away. The guy drove all the way back to us to sort it out. 400 miles of driving for a customer speaks volumes.
Fantastic service. The gentleman was called Glyn.

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Machine Services
Over the past few weeks we have put in a few engineer call outs for problems with our machine due to being closed for such a long time. On both occasions Steve has been out to us and dealt with the issues quickly, efficiently and professionally as always. Always on time too, its good not have to be hanging about waiting.
Highly Recommend I SPY Coffee
Great service yet again by Steve the…
Great service yet again by Steve the engineer and also on this occasion his work colleague who joined him on site. They have spent several days on site upgrading / exchanging various drinks machine. They have been very helpful, polite and carried out the tasks without causing any disruption to the day to day running of the business.

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Steve & Glyn have been with us for the…
Steve & Glyn have been with us for the last three days, to service and replace our coffee machines and water coolers.
Nothing was too much trouble, cant thank them both enough, very efficient, polite and clearly know these machines inside out!

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Above and Beyond again
The service has been absolutely amazing, I had a request on Monday and by Wednesday we were all sorted. The Engineers are all very friendly and nothing is to much trouble. We have used several companies for our hot and cold water requirements and can honestly say Ispygroup are the best all round.

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We hired water coolers
We hired water coolers from this company for a 5 year period. Such nice people to work with and very helpful at the end of the agreement. A pleasant experience and so different from other lease companies. Thank you.

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Have dealt with this company for 4…
Have dealt with this company for 4 years had amazing customer service and great equipment nothing is to much trouble would highly recommend
Andrea kings head pub Wadenhoe

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Ispygroup supply and service the water cooler dispensers
Ispygroup supply and service the water drinking fountains to my school.
Although we are a relatively small school, the service I have received over a number of years has been excellent. Due to the recent Covid-19 issue, I was required to replace all my existing water cooler units with more up to date units in order to limit the spread of the virus. My contract with them was amended (no extra cost to me) and the engineer turned up on time, with the new units, which were all installed, very professionally, in a couple of hours.
The back up and service is first class and I would not hesitate in recommending Ispygroup to any organisation who have or are considering having these type of units installed.

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