Really happy with my experience with I repair Mac’s. Communication with Ryan was very straightforward and professional. He collected my laptop and delivered it straight back to me all for free. As... Se mere
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Se, hvad kunderne siger
Ryan, was so helpful and polite throughout the process. He explained me the problem and kept me informed during the whole screen repair process. Moreover, he came to pick up and dropped my Macbook at... Se mere
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Great service, very thorough - went through the various options for my broken laptop and my bill was far cheaper than I expected! Laptop now almost good as new, even though I thought it was at the en... Se mere
My iMac was getting slow and I suspected it's hard disk failure. Chose Ryan because of all these good reviews and indeed he is excellent. Excellent service, very honest, put my interest before his pro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to “I Repair Macs”, as our name suggests, we repair Macs, iPhones and iPads in-person and online. You can contact us 7 days a week. We are an independent Apple Mac repair specialist, and we have been operating for over 10 years. If you read the dates on the reviews on Google and Trustpilot, you see they go back about 9 years. We have been consistently delivering quality service to customers in London for more than a decade. We have actually been in the tech business almost 20 years, however, the first 10 years was pure business-to-business support, that’s why we say about 10 years. Nowadays, we are a tiny business, and we like it like that. We are definitely not going to be the cheapest. However, you will get great value for money, excellent service and honesty and accountability. Thank you for supporting a local small business.
Kontaktoplysninger
163 City Road, EC1V 1NR, London, Storbritannien
- 02039517818
- info@irepairmacs.co.uk
- irepairmacs.co.uk
4,9
Fremragende
81 anmeldelser
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Would 100% recommend!
Really happy with my experience with I repair Mac’s. Communication with Ryan was very straightforward and professional. He collected my laptop and delivered it straight back to me all for free.
As for the screen replacement, I’m really impressed, it’s almost like I’ve bought my laptop brand new again + going back to working on my laptop has been seamless! I’m glad I chose them because the price was reasonable, fair and didn’t stray beyond what the price calculator had stated + the free collection and delivery was definitely an incentive and not something you see with many businesses. Highly recommend!
21. maj 2025
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Besvarelse fra I Repair Mac's
Hi Rahma, Thank you so much for your kind words and for taking the time to leave such a thoughtful review! I’m really glad to hear that you were happy with the service and that your Mac is feeling like new again. Clear communication, fair pricing, and making things easy with free collection and delivery are all things I aim for, so it means a lot to know it made a difference. Thanks again for choosing I repair Mac’s — and for the strong recommendation. Much appreciated! Ryan
Highly Recommend
I’d recommend I Repair Mac’s to everyone. Great business that goes the extra mile on customer service and quality. They fixed my broken laptop screen.
2. september 2024
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Besvarelse fra I Repair Mac's
Hi Kathryn, I am genuinely grateful that you appreciated the effort. It means a lot. Thank you. Ryan
Top job from Ryan.
Great service from Ryan. I would definitely use again.
I needed to get the battery for my Mac replaced. I tried the Apple store on Regent St. They said I would need to leave my laptop with them for 2 WEEKS!!!, but - of course - suggested I might get a new M3. Market abuse at work (hope you are listening CMA). I am so not an Apple-fan-boy.
Ryan arrange for my laptop to be picked up and returned all on the same day. Top job.
25. juli 2024
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Besvarelse fra I Repair Mac's
Hi Simeon, Thank you so much for taking the time to write a wonderful review. You were very easy to work with as you are organised and fleixble. I also like it when customers make suggestions on service, because it shows that they have thought about it and it's important to them. So, I am genuinely going to look some more at some of your suggesrtions. Thank you. Ryan
Ryan
The store technician, Ryan, demonstrated great customer service and hospitality. He was quick to explain the whole procedure in detail, which made my experience stress-free and easy. Ryan repaired my laptop in just 24 hours as I needed it immediately since I had deadlines. Despite the urgency, he ensured the repair was flawless and handled everything with remarkable efficiency. Overall, the store and my whole experience was 10/10. I would highly recommend this to everyone! You cannot go wrong!
15. juni 2024
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Besvarelse fra I Repair Mac's
Hi Kevin, Thank you for taking the time to write a review. It means a lot to us. It was a genuine pleasure to do this job for you. Thanks. Ryan
Great Customer Experience
Really appreciated the prompt call from Ryan to explain the process and put a lot of my worries at ease! He provided me with updates on progress and provided all the details that I needed to support my insurance claim! Thanks again
8. april 2024
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Besvarelse fra I Repair Mac's
Hi Luke, Thank you so much for your review. It’s always a pleasant surprise when customers like you take the time to share their experiences. We've had many instances where we invested significant effort, and while the customers were happy with the results, they didn't leave a review. Your case, where we performed a thorough diagnosis of the liquid damage and it didn't make financial sense to proceed with the repair, and yet you appreciated our efforts and communication, stands out for us. Your kind review means a lot to us, and I am very grateful to you.
Thank you again.
Ryan
I can not thank Ryan enough!!!
I can not thank Ryan enough for the screen repair he carried out on my MacBook Pro, he was transparent from start to finish and kept me updated on a daily basis.
He is the only repair professional I will be using in the future!
30. september 2023
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Besvarelse fra I Repair Mac's
Hi Louise, Thank you so much.You are gem, it means so much to me when customers take time out of theoir day to wrote a review - specially as you are busy person going 200 MPH. So, thanks a million. Ryan
5* service
Couldn't fault my experience getting my Mac screen repaired - Ryan kept me informed the whole time and the pickup & delivery of my laptop was incredibly helpful. Definitely felt like I was in a safe pair of hands! Would recommend completely.
29. september 2023
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highly recommended expert
I can highly recommend this expert. Not only he's a super charming person and always available for all my silly questions and problems. He's quick fixing the issues on highest standards. It's very hard to find service providers who live for what they do... but I've a new number on short dial.
29. september 2023
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Besvarelse fra I Repair Mac's
Timo, you are a sweet guy. I am glad we got a good outcome for your laptop - in the end :) I hope you get your Webflow site sorted - you genuinely deserve a break. All the best my friend. Ryan
Great service
Very happy with this service, they very clearly communicated potential issues and the range of possible solutions. Then delivered workable solutions for a very reasonable cost.
16. juni 2023
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Besvarelse fra I Repair Mac's
Hi Nick, You are gentleman. Thank you for taking the time to write a review. It is always nice to work with people who communicate clearly and know what they want. Thanks again. Ryan
Quick service
Quick service, everything clearly explained. I would use them again.
7. juni 2023
Uopfordret anmeldelse
Good personal service
Ryan was very quick to respond to my call when I needed to get my macbook screen replaced. It was an expensive job but his prices were comparable and what was good about him was that he picked up the laptop and dropped it back to me so i didn't have to schlep around with it. The job was perfect and he kept me informed how long it would take and when he could bring it back. Will definitely use him again for any computer needs!
2. juni 2023
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Bridget, Thank you so much. I run a tiny business, getting positive reviews makes a HUGE difference to me, not just from a "business" perspective, but also to know that it is appreciated. Also, I hope for your sake you don't need my services any time soon, as I know repairs can be costly, nevertheless, should you ever need it, you are on a VIP list. So, thank you again. 🤓
An excellent experience
When we had an emergency with our son's laptop, a Mac, Ryan was helpful and professional from start to finish. Communication was always very timely and Ryan was incredibly transparent about the process, what we should expect (including managing our expectations), his pricing and likely timescales.
He managed to resolve the issue and completely restore the laptop after a liquid spillage when we thought that potentially all had been lost.
Ryan is very polite and a pleasure to deal with and we wouldn't hesitate go back to him and to recommend him to others.
8. maj 2023
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Hi Kirsten and Rob, Thank you for taking the time to do a review. It is genuinely appreciated. I am glad everything worked out.
The service Ryan provided was top-tier.
The service Ryan provided was top-tier.
I called up a few repair shops in London to inquire about their pricing, and Ryan stood out from the rest by going above and beyond what was expected.
He not only provided me with a quote but also advised me on common scams that some shops might deploy to extract more money from their customers.
This helped me build a level of trust with him.
He came to my place and picked up my MacBook on the same day I called.
Communication was excellent. He replied with useful answers to my questions.
The screen was replaced within a few days with no issues.
I paid £380 for a MacBook Pro 13-inch 2018 model (A1989) screen that includes a lifetime warranty.
So, yes ! I strongly recommend anyone with faults in their apple devices, to seek a high quality third-party repair assistance from Ryan and team.
4. marts 2023
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Hi Ridwan, Thank you so much for the kind words. I am extremely grateful to you. These reviews mean the world to us. Take care of yourself.
Excellent and quick repair
Ryan who runs this small central London company from home was extremely helpful in making arrangements and quickly replacing the broken screen on my son’s MacBook. He did an excellent job.
8. november 2022
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Robert, thank you so much for writing a great positive review. I wish you and Alex all the best. I am here should you ever need me. Thanks. Ryan
MacBook repair
Ryan was very helpful, he did a fast efficient job repairing my MacBook.
5. november 2022
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Besvarelse fra I Repair Mac's
Thank you so much Chris. It was kind of you to take the time do a positive review. It is really appreciated and I am grateful to you. Take care. Ryan
Ryan
Ryan, was so helpful and polite throughout the process. He explained me the problem and kept me informed during the whole screen repair process. Moreover, he came to pick up and dropped my Macbook at no cost. Once he ordered the screen and had it in his hands he had my laptop ready within 24 hours! Definitely first class service, highly recommended!!
1. november 2022
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Thank you so much Stelina. Although we are a business, it means a lot when people appreciate your efforts, and you want to help those people even more. You are one of those customers for me. You have my deepest thanks. Take care of yourself. Ryan
FANTASTIC SERVICE FROM START TO FINISH
Ryan came to pick up my Mac and dropped off at no cost, kept me well informed the whole way through, contacted me with options before charging, laptop is like new!! first class service from start to finish. highly recommended
22. oktober 2022
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Rob, thank you so much for the great review. It genuinely means a lot to me. Hope you get to enjoy your music going forward :) Thanks.
Excellent Macbook Screen Repair
Ryan was extremely communicative and helpful throughout. He offered me a significantly lower price for a Macbook Pro screen repair than I was quoted elsewhere, and got my laptop back to me quickly and safely. I would strongly recommend.
18. august 2022
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Hi Tom, Thank you. You are a man of your word, and I appreciate it. I am grateful for your review, it means a lot to a small businesses like ours. Thank you. Ryan
Ryan is thorough with his work and…
Ryan is thorough with his work and does a great job! Repaired my smashed screen and fitted in a new battery.
21. august 2022
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Pavan, thank you so much for your kind words. I wish you the best with you career. Thanks. Ryan
Very good service from Ryan at I Repair…
Very good service from Ryan at I Repair Macs, kept me in the loop on timings and responded fast with a quote. Even hand delivered back to my door!
16. august 2022
Uopfordret anmeldelse
Besvarelse fra I Repair Mac's
Hi Miranda, Thank you, you an angel. You so easy to work with it, it was a genuine pleasure. I hope you don't need my services any time soon (for obvious cost reasons). However, if you do, then please reach out. Thanks. Ryan
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