Havenjapan Anmeldelser 100

Awesome guide. And the spots were nice. All day just flew away with Evan.
Thank you for such a good day

We were so happy to choose Haven for a private tour for our party of 4. From the night before to the end of our tour day, we were treated as if we were royalty. Haven's car was clean and extremely comfortable. Our tour companion, Lenny, was knowledgeable and articulate. He paid attention to our interests and fashioned our tour to meet our interests. His perspectives in explaining each site we visited allowed us to learn the best perspectives with each location. We were also grateful to Elie who helped with planning our tour. His responses to our emails were prompt and easy to understand. We appreciated his suggestions that really made our tour experience memorable. Haven is a young company that has every indication of growing with a reputation that surpasses the large tour companies. We were so grateful that we chose Haven for our day trip. Not one regret. Just alot of appreciation for a superb experience.

Our tour with Ahmed was incredible and went far beyond our expectations. It truly felt like exploring Hakone with a friend who knew all the hidden gems. Ahmed was extremely knowledgable, friendly, and answered all of our questions along the way. We were lucky enough to catch a stunning view of Mount Fuji that day and ended the experience with a relaxing visit to the onsen. I highly recommend booking with HavenJapan. I can't wait to return to Japan and take friends on this tour! Thank you for everything!

We had Evan as our wonderful tour guide. Despite a very cloudy/foggy day, we had a blast seeing sites in Hakone and up on the viewing areas on the mountain roads. He kept the conversation flowing, and focused not only on history but on items or sites of interest to our family. He took us to hidden gems, and the tour included not only the Hakone shrine, but also stepping through time on a part of the preserved centuries old Tokaido Road and the military gate in Hakone, a tea house, and then we rounded out the day with a traditional onsen and lovely dinner. An unforgettable experience.

We had one day tour with Lenny - very professional and communicative guide from France! We visited Hakone, mount Fuji and soaked for couple of hours in amazing onsen.
Great time-management, good insights, flexibility, friendliness and lot’s of interesting conversations - is what we experienced with Lenny.
Everything was very well organized.
We highly recommend this agency.

Very well put together private tour. They stop at numerous breathtaking locations, including a lookout point and multiple stops in Hakone including an incredible shrine. We speak English and were very happy with Evan who was extremely knowledgeable articulating the history of the locations.

Near the end of the tour we visited an Onsen that was very beautiful and relaxing. If this is a trip you are planning I would recommend paying the extra for a private room otherwise men and women are separated and bathing suits are not permitted. That said there was zero interest from anyone other than relaxing. The on site restaurant was phenomenal. We had the gyoza(best I’ve ever had), salmon and pork cutlet.

Very reasonably priced and highly recommend!

Bonjour, un 23 septembre inoubliable . Nous avons quitté Tokyo dans un Toyota Alphard super confortable
pour la journée avec un guide exceptionnel nommé Lucas , d’une gentillesse , d’une disponibilité et d’un professionnalisme au top ! Il a grandement participé à la réussite de cette journée . La découverte de la région d’Hakone , son lac avec pour toile de fond le mont Fuji ,son temple, l’expérience d’un onsen en pleine nature agrémenté d’un restaurant japonais dans la plus pure tradition , un régal . Yoshihama, une vue panoramique sur le mont Fuji et toute la région d’Hakone , magnifique . Nicole et Philippe .

Wir haben eine private Tour mit Havenjapan nach Hakone unternommen. Unser Guide Evan hat uns über den Tag perfekt und umfassend geführt. Evan hat uns viele kulturelle und geschichtliche Hintergründe sehr gut erläutert und uns zu den wichtigen Sehenswürdigkeiten gebracht. Es war ein tolles Erlebnis, unser Guide Evan hat alles genial gemacht!

Thank you for a beautiful tour. It was easy, informative and your knowledge of the area, especially avoiding the lesser known trails, made the day trip fantastic. Memories we will always cherish.

Our daytrip to Hakone was excellent from start to finish. Clear and friendly communication with the agency before the trip and on the day, our driver Evan was knowledgeable and very friendly - he even kept our teenagers engaged throughout the day which is not an easy feat. :) Would highly recommend

Elie was very accommodating when I contacted him with concern about the weather. He allowed us to change our booking to a day when the weather was predicted to be better. Our guide, Lenny was the perfect one for us. He had a lot in common with members of our group and the conversation during the drive to Hakone was great! He was also a safe driver, smoothly navigating the tight, winding roads. He gave us restaurant and shopping suggestions from a local’s perspective. He gave us flexibility to choose what we wanted to do. We started the day by getting a cloudy view of Mount Fuiji. Since it was a cloudy, rainy day, we didn’t bother trying to go get a closer view: visiting a beautiful shrine/temple Lenny also took us to a traditional tea house where we tried mochi snacks and different beverages. For the final stop, we were all a bit apprehensive about going to an onsen for the first time, so he gave us an alternative. However he said that no one had ever said they regretted experiencing the onsen. We ultimately decided to try it and he was right! We didn’t regret going. The food that we ate there was delicious too, one of our daughter’s favorite meals in Japan. We were able to get some relaxation and rejuvenation after a long HOT day at Tokyo Disney Sea the day before. Our skin also felt great from the natural mineral water. Thanks for a great getaway from Tokyo, Lenny, and for the wonderful suggestions you gave us. We had an awesome time!

What an enjoyable day with Elie!

We instantly felt at ease with him, as if we knew each other already.
The places he brought us to were much appreciated and the cultural / historical details he delivered throughout our journey helped us to immerse even more in the atmosphere.
We discovered a magnificent onsen, in which we could replenish before engaging our return trip, even though his top-notch Alphard is a beast to smoothen / shorten the road.

The hours flew-by very quickly and it made us sad to say goodbye.

You felt more like a friend than a guide.
Thanks to you, enjoy your life and see you another time!

Anne and Olivier

We joined the “From Tokyo: Private Tour to Fuji/Hakone – Onsen, Arts and Nature” and had an unforgettable time in Hakone!

Our guide, Evan, was absolutely wonderful. Even before the tour began, he was super communicative and provided us with helpful information to prepare. During the journey, he shared fascinating history and stories, all while being an excellent and safe driver.

We are a family of six, including two elder members, and both Elli (the owner) and Evan thoughtfully planned the tour around our needs. Every detail was tailored so we could see everything we wished, without worry.

The day was filled with remarkable experiences:
• Driving along the Hakone Turnpike, a famous mountain toll road known for its sweeping curves and reputation among car enthusiasts.
• Taking a serene cruise on Lake Ashi, surrounded by beautiful scenery and views of shrines and mountains.
• Riding the Hakone Ropeway gondola to Ōwakudani, the dramatic volcanic valley of steaming vents and sulphur springs, where we even tried the unique “black eggs” said to add years to one’s life.

As a perfect wrap-up to our journey, we enjoyed tea at a traditional tea house that has stood for over 400 years, lovingly run by the 14th generation of owners. It was an extraordinary and memorable moment. For my parents, visiting Hakone had always been a dream, and this tour transformed that dream into a perfect reality.

We are deeply grateful for Evan’s professionalism, care, warm company, and clear communication. We wholeheartedly recommend this tour to anyone seeking a rich and meaningful experience.

We had a wonderful Hakone tour experience with Lucas. We were very picky and he expertly adjusted the tour to fit our needs. He explained important customs at the religious site and waited patiently in line with me (and took awesome pictures) at one of the major landmarks. Our lunch experience was another amazing experience and we were so impressed with his engagement and professionalism.

Such a wonderful day!

We had the most amazing tour to Hakone with lots of really interesting stops along the way ending with the most relaxing experience in the onsen.Evan our guide was incredibly knowledgeable.He also let us take our time and we never felt rushed so we could soak up every ounce of our day. I highly recommend the tour and Evan !
It was definitely a highlight of our trip.

We had an outstanding tour of Hakone with Elie. Although the fog prevented us from seeing Mt. Fuji, the experience was excellent from start to finish. Elie was extremely knowledgeable, professional, and personable, making the day both enjoyable and informative. He also went above and beyond to accommodate our dietary needs, ensuring that suitable food options were available throughout the tour. His flexibility and attention to detail truly enhanced the experience. Even without a view of Mt. Fuji, the tour was memorable and rewarding thanks to Elie’s expertise and thoughtful guidance. We highly recommend him to anyone considering a visit to Hakone.

Elie is incredibly cool, friendly, and highly knowledgeable about Japanese local culture and traditions. He took us on a journey to rediscover Hakone in a GTR, which was both fascinating and thrilling. The entire itinerary was engaging and well thought out, and he was able to adjust it according to our specific needs, which was a huge help for us. We got to fully enjoy the exhilaration of a high-performance car, while also taking a relaxing break at a historic teahouse. This was truly a perfect trip from start to finish.

Elie was fantastic and it was great to have a European insiders view of the culture and highlights of Japan.
His van is fantastic and he is just a delight to go on tour with.
In fact, we booked him for a second day.
I can highly recommend him!

We had an amazing time with Elie. He was friendly, accommodating, and most of all knowledgeable. He didn't just drive us around like other tour companies. He actually gave us a tour with suggestions as well as history and context. The places he took us to were amazing and beautiful and away from other tourists. Would definitely book a tour with him again. So glad we had the opportunity to book with his company.

Wow! We are a family of 5, traveling from the USA. The ages of our kids, 10,13,15 make it difficult sometimes to serve our big party. This tour was perfect for us in every way and I would highly recommend it. First, our tour guide Lenny was professional, kind, informative and went above and beyond to create a perfect day. He checked in the day before and the morning of before pick up, the van was clean and spacious with wonderful AC. He taught us so much about Tokyo on our drive to Hakone and answered our many questions. Hakone was beautiful, we were very lucky and saw Mt. Fuji. But honestly if we hadn’t see it, the day would have still been amazing. From the restaurant Lenny picked, to the shrine, to the Open air museum, our day made the whole group happy. Lenny is already missed by my family. Book this tour ASAP.