Hampers Galore  Anmeldelser 2.232

People report poor support — unhelpful replies, being told to just send an email, slow or no follow-up. They delivered the items without any replying.

The delivery address was unoccupied at the time of delivery. Made a request to deliver the hamper directly to the sender who would then contact the receiver and personally deliver. Have never heard another thing from them, even rang them and did not get anywhere. They have kept the money paid for the hamper but no hamper!!

Scam. Swapped products in Hamper for cheaper products. When caught out, Promised a refund but never delivered. DO NOT USE THEM.

Those that received the items said they were satisfied, easy to order, everything was sent expeditiously, did not have any problems

Very happy with the products and quality. Unfortunately the message I had written on the card was left blank and my brother and sister in-law were unaware the gift was from me, but they did appreciate it and enjoyed all the goodies in the hamper. Great selection of very nice quality treats.

I just wish I could give negative stars. There are no words to describe how bad my experience was. Felt like I was part of a well oiled scam. No delivery no answers and no recourse. Stay far away from this company. Be prepared to lose your money and get no delivery.

I ordered a hamper with this company on December the 4th requested express delivery their website clearly promotes next day delivery australia-wide so I contacted the company I was sending the parcel to and told the management there was a nice gift on its way well it never bloody arrived it and I look like a right dickhesd never in my life have I been so freaking embarrassed it's now late Monday afternoon here in New Zealand the eighth of December my item still hasn't been delivered it's still with the courier I've emailed the company numerous times they haven't even bothered to respond I called and left a voice message they haven't returned my calls they obviously are dodgy scamming snakes and I am furious absolutely furious let's not like the hamper was cheap it was over $100 which is a lot of money to me still don't know where it is or what's going on as no contact from company. The website is false in misleading and I will be contacting the Australian better business bureau as its false advertising it clearly states next day delivery Australian wide that's why I bought it and I paid express delivery stay away from this company they cannot be trusted they do not respond to emails and they do not return phone calls biggest disappointment and waste of money and my entire life avoid at all costs

UPDATE
SO finally received an email from the hamper company apologizing and offering to cancel the order and issue a full refund. I just want my order delivered but I do feel for all the stress that's being caused and the delays and miss delivery deadline that we should be given a 50% discount on the order or even better a full refund but still deliver the goods that the company are waiting for that I ordered and paid for. Apparently the blame lies with the courier company NELWAY COURIERS. They failed to deliver on time and from what my email said the hamper company has been trying to contact them and they failed to return or answer their calls I've also left messages for them and they fail to contact me. So as far as I can tell it's not hampers galore's fault but as they are the business that I'm paying it falls on them sadly they need to obviously Fire The courier company or seek compensation from them and look at maybe updating their website and removing all the advertising that says next day delivery Australia wide I don't know we'll see what they come back with and I will update accordingly and based on their response will keep review as is or will give them more stars and update based on how they respond

According the website, the parcel would arrived the next business day after the weekend. Order was placed on Saturday, 29/11/2025. The tracking app states that the parcel was to arrived on 03/12/2025, hamper still have not arrived and the tracking app has not been updated - so unsure what is happening with the hamper. No updates have been provided.
Very disappointed.

Order was as pictured.
Thank you

Ordered a Christmas Hamper for my parents. Very easy to order, track the order and delivery was on time. I live overseas and this site is a great option for gifts

I ordered a 700ml bottle of single Malt. What was delivered was a 500ml Blend. When I complained, they went silent, no response. Very dodgy. Don't trust them.

The ordering process was easy Delivery very prompt and I loved that they kept me informed when order would be delivered I was able to let my Daughter know when to expect it My Daughter was delighted with the hamper

Very impressed with basket and progress advice along the way as bought gift from NZ for Australia family. Excellent response

Great communication! Great products! Fast delivery!

Easy to use website. Great hampers available and personalisation options. Didn't get the 5 stars because they dont deliver on the weekend!

Easy ordering, reasonable prices and fast and reliable delivery.

I’m really disappointed with my recent experience. I ordered one of the curated gift boxes to be sent directly to my daughter, to congratulate her for finishing her final Uni exam - a thoughtful concept in theory - BUT one of the items was missing - a teddy bear dressed in a cap & gown in honour of her upcoming graduation.

The only reason I discovered the bear was missing was because I happened to ask her 'how cute was the bear in its cap and gown', in which she replied, “What bear?” Under normal circumstances, I would never have known something was missing, as these boxes are designed to be opened and enjoyed by the recipient, sent directly to them - not checked item by item.

What added to my disappointment was the response I received. I was asked to provide photographic evidence, which feels unreasonable considering the nature of your product. Most people don’t photograph every item inside a gift box, especially when it’s sent directly to someone else. Yes, many may take pics of their gift, but you can not assume that every person will. Under normal circumstances, if sent to a colleague per say, I may not have found out the bear was missing for days if not weeks.

However, in this case, I found out the bear was missing the same day it was delivered and instantly emailed the company to let them know - it was a Friday so I did not receive a response until the Monday - when they asked for photo evidence. After a weekend that my daughter had opened and used most of the products (the spa gift box) and eaten the chocolates and the cookie.

It’s disheartening that not only was the order incomplete, but the follow-up left me feeling as though my honesty was being questioned. After receiving multiple requests to review the service, I felt it was important to share this experience transparently.

Found the site offered a lot of choices and pricing was reasonable. Did get caught out missing initial discount offer, but apart from that. happy with service and delivery times

Great place