It was a really great holiday! We really liked the hotel and the excursions were just right. We loved Portmeirion, had a super boat ride on the Menai Straits and a relaxing Canal ride. We were able to see how beautiful North Wales is too-not having to worry about doing the driving.
Food in the Hotel was very good and so was the entertainment in the evenings.
Our Driver was excellent and our Tour Manager worked hard and was always pleasant and approachable.
Can't wait to book next year's holiday!

Lovely countryeide and intersting itinery
Lovely hotel very knowlegeable tour man\ager Robin made it very enjoyable

This is our first coach trip with Grand U.K. and it won’t be the last. All pick ups and transfers were on time and well managed. The drivers and tour manager were courteous and knowledgable. We stayed at the Beaufort Park hotel in Mold, the rooms were very good, the staff were extremely efficient clearing tables quickly and with a smile. The food was well presented, tasty and plentiful. We enjoyed the trips out that were improved with excellent weather. We’ve had a fabulous 5 days and can’t wait to book our next trip.

Organisation

I had a very enjoyable 5 days holidays on recent “Good Companions Tour” staying in Holiday Inn in Newport. There was excellent programme of the excursions. Hotel was very comfortable. Tour guide Ann was very professional and friendly. Big thank to Tony, our driver for careful driving and being always helpful with luggage. Coach was very comfortable. We had no delays at the interchange at Beaconsfield. Great trip with Grand UK.

Terrible admin. Booked a holiday to Scotland despite unhelpful booking clerk but when we came to pay balance the person my husband spoke to was rude. We didn’t pay the balance. Lost our deposit rather than give the company our business.

Coach brilliant and comfortable but no hot drinks offered Gordon the driver was good and always felt safe, Angie the courier always pleasant and helpful. Other than old and needing some loving care everything else good. Staff lovely and helpful and chefs creations excellent.

I had a lovely time. Sharon and Dave were excellent. The hotel was very good and I made a number of new friends.
Well done Grand UK.
Kindest regards
Douglas Stitt.

A thoroughly enjoyable holiday - A very good guide, an extremely competent driver, good food, interesting places to visit -what's not to like?

Lovely holiday in Weston-super-Mare. The included excursions on trains in Somerset and Worcestershire were superb and very well organised. Good choice of food and drink at the New Ocean Hotel, the staff were friendly, helpful and couldn't do enough for you. We loved the Bingo every night with £100 top prize and the other entertainment was excellent. Our coach driver, Kyle, and tour guide, Jackie, were spot on, careful driving and Jackie was most knowledgeable and patient. Always good value for money on a Grand UK coach tour.

Value for money was exceptional.To get four nights decent accommodation,quality breakfast and dinner,superb evening entertainment and 3 half day trips,what more do you want!Met up with new friends and enjoyed your engaging staff,particularly John.

Good to have tour manager on board also no problem with luggage

Pleased with my first experience with this company.

Great holiday,good hotel,good food,good weather,driver and tour manager excellent, only minor downside having to travel so far north to board the holiday coach to get to the south coast.

Always enjoy my holidays with Grand UK, wouldn't choose to go with anyone else.

My Bournemouth holiday was in a great hotel, great food, great company and enjoyable trips out.

The Good Companions tours are excellent, I just wish there were more. Sharon and Dave always make the trip so much fun.I had a really enjoyable holiday and looking forward to the next one.

Good Hotel, food and entertainment.

Don’t travel with this company.
This was the worst coach holiday I have ever been on. It was a Xmas break to Oxford.
They say they are proud to collect passengers from throughout the South East, East Anglia and the Home Counties and ‘joining our tours couldn’t be easier’.

It took all day for me to travel from Cambridge to Oxford, via Northampton (‘we use a dedicated transfer network which will take you to our Northampton Services interchange point’). What they don’t mention is the interminable time sitting in cold waiting rooms (and sometimes outside) as you wait for the transfers. It was chaotic and nobody even kept us informed. I left Cambridge at 9.15am and we arrived in Oxford at 17.00.

If you want spend all day getting from Cambridge to Oxford and having to sit in the freezing cold while you wait for connections, then this is what will happen. The journey back home was even worse.

The accommodation in Oxford was the Double Tree by Hilton Oxford Belfry, supposedly a four-star hotel . The room was admittedly good, but the food was mostly inedible and frankly not even worth a one-star rating. When I put my complaints to GrandUKHolidays, they were dismissive and basically said I was wrong (although they did admit that they had ‘received mixed reviews about the food’!)

I went away for Christmas break , the Burlington hotel in Torquay was horrendous,after a journey of 13 hours , all I wanted to do was have a bath , we were told to go straight into dinner but I needed to use the bathroom and when I went into dinner my soup had been left there to get cold as the dining earlier was freezing, when I complained & sent in pictures, they practically said I was a liar, we had no ice for drink they said we did, my room was freezing & when I complained they said there is a radiator all you have to do is plug it in , they said they put another radiator to make sure the room was warm but the other radiator didn’t work , I slept in a jumper and socks , the food was all frozen, I have some photos to show how bad the hotel was, Grand UK will not take any responsibility, most the people I spoke to had struggled this year having their heating allowance cancelled, I will not recommend this company ever again, if they took some responsibility I would except it but they will not

They help you as much as possible and are very friendly