Kompetenter, schneller und freundlicher Service, wie man es sich besser nicht wüsnchen kann! Meine defekte Federgabel wurde nach Ablauf der Garantie beim Hersteller eingeschickt und über Garantie repa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
J’avais un Gocyle GX qui a cassé à plusieurs reprises (axe de guidon cassé deux fois, moyeu arrière, pédalier défoncé). Les frais d’envoi sont importants, entre 70 et 100 € par envoi et par retour. De... Se mere
I use my GoCycle seasonally. It is always a struggle to get it working properly after months of being idle. But the worst problem is that the service is only through email. It is taking over a week... Se mere
Support of my GoCycle G4 purchase has been efficient and the product is top quality. My learning curve is slower. New to electric bikes and app features. Some YouTube training might help with ramping... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
They say you can’t reinvent the wheel or improve the design of the bicycle. Gocycle did both. Ergonomic, elegant, lightweight, ingenious and fun. A talking point wherever it goes.
Kontaktoplysninger
Unit 30, Barwell Business Park, KT9 2NY, Chessington, Storbritannien
- +44 (0) 203 044 2120
- customerservice@gocycle.com
- gocycle.com
3,6
Middel
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Chuck from Freedom Folding bikes is an…
Chuck from Freedom Folding bikes is an awesome dealer. Knowledgeable, informative, helpful.
30. november 2023
I received a mis-dropped FedEx Delivery…
I received a mis-dropped FedEx Delivery of one of your bikes.. after weeks of it sitting with no pick up I tried to register it - it was listed as stolen - I replied that it was not and that you should contact me to arrange pick up....... and nothing - zero - zip - nada -
21. november 2023
Besvarelse fra Gocycle
We are concerned to learn you did not receive a reply to your recent contact as we pride ourselves on our response service levels.
Thank you for providing the additional information, this has allowed us to investigate the issue further and we can confirm you emailed a no-reply automated inbox as opposed to opening a support ticket with our Customer Support team.
Rest assured one of our Support Team will be contacting you directly imminently and will open a new ticket on your behalf to arrange for the bike to be collected promptly. Any further communication you need to make with us can be done via that ticket.
We appreciate you reaching out to us to bring this to our attention and are grateful for your cooperation in helping return our lost property to us.
The Gocycle Team
Bonjour,
Bonjour,
Suite à un problème sur le transport de mon G4 au retour d'un SAV dans les ateliers Gocycle d'Amsterdam concernant un reglage de transmission (vélo qui avait seulement 2 mois) Gocycle à procédé au changement de mon G4 en le remplaçant par un neuf.
La qualité de ce fabriquant de cycle est au top et le matériel et ses composants sont vraiment du très au de gamme.
Je recommande...
27. november 2023
Gerri was Extremely helpful
Gerri was Extremely helpful. She is a real keeper. Keep her around!
24. november 2023
TOP SALEMAN EVER
HENRY THE SALES MANAGER FROM FULLY CHARGED WHO SOLD US THE BIKE AND CAME AND SET IT UP WAS FANTASTIC. A TRUE HERO AND UNIQUE AMBASSADOR FOR THE BRAND. BRAVO. GO GO HENRY
24. november 2023
Gocycle is an excellent bicycle
Gocycle is an excellent bicycle. It is really a pleasure to ride. I love my Gocycle. The downside is that it is expensive and I wish it had more luggage carrying capability for groceries and everyday errands.
24. november 2023
Uopfordret anmeldelse
The Gocycle G4 is a great bike
The Gocycle G4 is a great bike, really well designed and manufactured. The whole experience has been great, particularly picking the bike up from The Cycle Agents in Hitchin. I felt like I had made the best purchase. Now using the bike daily and LOVE IT!
20. november 2023
Great company great product
12. november 2023
Good looking bike. Well designed.
Folding bikes don’t tend to be good looking but this one is with great finish to all elements. Once ordered the bike arrived in less than 48 hours with very sturdy reusable boxing. The folding design is straightforward and robust, the electric motor is quiet with plenty of pull, the brakes are strong and located in the hub which keeps the wet off. Lights are great, mudguard at the front is extra long to limit spray on the frame and stand. The stand is brilliant and a great addition. The fat tyres really absorb rough surfaces. The chain is totally enclosed so it stays clean and the three gears are enough surprisingly. The bike is light for an electric bike and there’s some nice thought gone into how it folds. Got my head round the app once I followed the very specific set up procedure for the bike, which includes registration with Gocycle. Hopefully I’ll get many years of pleasure from it.
11. november 2023
Sehr schnelle Lieferung optimal…
Sehr schnelle Lieferung optimal verpackt. Alles ok.
13. november 2023
Purchase of GoCycle
This is my second GoCycle I’ve been very impressed with it, probably the best folding E-bike.
My experience overall has been very good and professional.
10. november 2023
Pleasantly surprised by the versatility of Gocycle 4
The Gocycle 4 arrived very quickly with no damage. The packaging was superb and easy to undo. The bike itself was in perfect condition and easy to assemble.
After charging it I took it for a fairly steep test ride up our local hills and was very impressed by it’s motor help but also the comfort and ergonomics. I wouldn’t recommend it on rough tracks due to the small wheels but on hard track it was fine. Overall very pleased and looking forward to my commute and country rides.
17. november 2023
Soddisfatto dell'acquisto
Soddisfatto dell'acquisto, bicicletta veramente funzionale ed esteticamente curata
16. november 2023
Outstanding appearance
Outstanding appearance. 10 second fold up time. Super light weigh at 39 pounds. Can store in a RV shower! I live in an extremely hilly area. Many grades over 15%. The G4i is a beast and climbs them without a problem. Yesterday, (11-17-23)I rode thru this hilly area, 18 miles in 59 minues and had 40% battery in reserve. G4i exceeds my expectation. Cost is worth it.
18. november 2023
Very helpful staff
7. november 2023
Update: Not available the app for Android
Not available the app for Android! Seems that the app has not been updated and it cannot run with recent versions of Android.
Need to update my review as Gocycle in a few days fixed the bug and updated the App version. Everything is working well.
16. november 2023
Uopfordret anmeldelse
Besvarelse fra Gocycle
Hello Mario, please contact our team if you need support. The app is available on Android. Please update your review which is not correct. Thanks, Gocycle Team
Excellent approach and after sales support
I was not the easiest case for the GoCycle business but I had the best experience with the personnel that handled my case and all other tech people during my familiarization period and beyond. Far better than a physical shop :-)
21. november 2022
more than excellent on flat roads..but…
more than excellent on flat roads..but uphil...you need legs of a pro-cyclist...and I mean medium uphill !!!
25. oktober 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.