Kompetenter, schneller und freundlicher Service, wie man es sich besser nicht wüsnchen kann! Meine defekte Federgabel wurde nach Ablauf der Garantie beim Hersteller eingeschickt und über Garantie repa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
J’avais un Gocyle GX qui a cassé à plusieurs reprises (axe de guidon cassé deux fois, moyeu arrière, pédalier défoncé). Les frais d’envoi sont importants, entre 70 et 100 € par envoi et par retour. De... Se mere
I use my GoCycle seasonally. It is always a struggle to get it working properly after months of being idle. But the worst problem is that the service is only through email. It is taking over a week... Se mere
Support of my GoCycle G4 purchase has been efficient and the product is top quality. My learning curve is slower. New to electric bikes and app features. Some YouTube training might help with ramping... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
They say you can’t reinvent the wheel or improve the design of the bicycle. Gocycle did both. Ergonomic, elegant, lightweight, ingenious and fun. A talking point wherever it goes.
Kontaktoplysninger
Unit 30, Barwell Business Park, KT9 2NY, Chessington, Storbritannien
- +44 (0) 203 044 2120
- customerservice@gocycle.com
- gocycle.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service at Greenmiles
Great service at Greenmiles in Wommelgem, Belgium. Wonderful bicycle. My son has the same one and convinced me to get one as well. No regrets. Eco-mode is just fine for me. Stable ride, safe feeling.
This bike is great
This bike is great! Thank you for developing such a bike. It is unbelievable fast, lightweight and nice to drive ! A dream comes true. Biking at its best! Easy to fold , Easy to transport! It is unbelievable! Really the Jack of all trades!
We love the bikes
We love the bikes. They are very well made. They are perfect once folded to put in our pickup truck.
A front basket would be appreciated for these bikes. Can’t find with the handlebars.
We had a fantastic experience…
We had a fantastic experience purchasing a Go Cycle from Tony of Reckless! He went above and beyond to make our experience perfect. I am so excited about my new ebike!
Denk heel goed na vóór je een GOCYCLE aanschaft
Wij zijn beiden vijftigers en dachten deze fietsen te kunnen gebruiken tijdens citytrips om meer van een stad te kunnen ontdekken. Puur recreatief dus.
Dan maar 2 G4i's met accessoires (€ 10.000,-) gekocht bij dealer GREENMILES te Borsbeek (Antwerpen). Bijzonder vriendelijke bediening... en daar houdt het helaas op.
Vanaf de eerste week na aankoop doken er bij beide fietsen diverse problemen op dewelke na 21 maanden (ja, bijna einde garantieperiode) nog steeds niet zijn verholpen. De fietsen zijn ten gevolge van de problemen nauwelijks gebruikt. Meer nog, zij zijn meermaals teruggebracht en/of teruggezonden naar GREENMILES. Eén keertje zelfs 3 maanden lang... zonder resultaat.
Na 3 à 400 km (test)rijden werd wel al een onderhoud uitgevoerd van €192,-. Dat dan weer wel.
Vandaag een mail ontvangen van GREENMILES waarbij alle verantwoordelijkheid van de problemen in onze schoenen wordt geschoven.
Liever hadden wij van GREENMILES/GOCYCLE een mail ontvangen dat ik door hen ben opgelicht en dat ik daar niets tegen kan ondernemen. Nu voelen mijn vrouw en ik enkel aanhoudende stress en onzekerheid wat de volgende maanden zullen brengen.
Update 31 aug. 2023:
Eerste ritje nadat we onze fietsen nagezien (en hersteld !?!) terug kregen. Wat blijkt? Alweer problemen met één der fietsen. Nu raakt de fiets van mijn echtgenote niet meer in 3de versnelling ofschoon het dashboard aangeeft van wel.
Wat een duurzaam product, wat een service.

Besvarelse fra Gocycle
Everything fine so far
Service dreadful
For four years I was a advocate for my GX. In France and at home in Guernsey people would stop and ask about the bike and I would extol the virtues.
This year it just stopped working. Returned to dealer who explained they would try to diagnose but GoCycle are trying to work direct.
Eventually diagnosed as a wiring loom fault and GoCycle wanted me to ship first to Netherlands and then to the UK. A ridiculous situation, local dealers need to be able to fix.
Dealer agreed to attempt fix and managed to despite little assistance from GoCycle. I complained and they insist I complain to the dealer. I have no problem with the dealer that I know well.
They are a great design and great when they work, if expensive. Money probably better spent on a cycle with a decent dealer network.

Besvarelse fra Gocycle
Excellent e bike …
Fantastic bike easy to ride and like the power and the range. On the con side the tires tend to slip in gravel especially if u r using the battery and that makes it risky, the saddle needs to improve. It is too hard and uncomfortable. I had to change the saddle and that has added to my expenses which is not nice. However truly appreciate the light weight because I can carry it up the stairs to my room
Das Bike 4i ist traumhaft in fast!!! allen…
Das Bike 4i ist traumhaft in allen Belangen, was fehlt ist der 4te Gang, weil die vorhandene power die Trittfrequenz im 3te Gang zu stark ansteigen läßt. So ist es zum herumgondeln gedacht, statt auch Strecke mit mehr Speed zu machen.
Does exactly what it says on the label
Does exactly what it says on the label, and more, excellent.
Model G4 in campervan
We just bought two G4 as a couple and will use the bikes together with our campervan. Extraordinary design solutions and functionality are convincing.
Both folded bikes fit easily the rear compartment. And still leave sufficient spacefor luggage.
Perfect Bike
The bike is stylish and practical. Despite being expensive in UK due to taxes gocycle g4i is the best bike I have ever had.
The GoCycle E-Bike: Unmatched Performance, Style, and a Striking Yellow Color
The GoCycle E-Bike not only delivers unparalleled performance and style but also offers a standout feature: a vibrant yellow color option. With its sleek design and powerful performance, this e-bike stands out from the crowd, especially in its eye-catching yellow hue. Whether you're zipping through city streets or exploring scenic routes, the GoCycle E-Bike in yellow ensures you ride in style while enjoying top-tier performance. It's the perfect blend of functionality and aesthetics, making it a must-have for e-bike enthusiasts.
The G4i+ is fine when it’s working but…
The G4i+ is fine when it’s working but it is made of bespoke parts so the bike shop cannot deal with faults - it has to go back to GoCycle. My bike has had two faulty batteries- it took five weeks both times for the bike to go back to GoCycle for a replacement. They were unable to replace the required 375 Wh battery, but temporarily used a lesser Wh replacement. Eight months later still no sign of the correct battery - and no contact from GoCycle. The bike is now going back to GoCycle again and will doubtless take a month or longer. The assistant in the bike shop had the same battery switch fault on his GoCycle as on my bike. I wouldn’t recommend GoCycle. Get a bike with parts commonly found on other bikes and from a properly established company that can undertake repairs promptly. Five weeks to change a battery is absurd.

Besvarelse fra Gocycle
Fun fast and efficient.
Fun, fast, almost proper upright position. Excellent ride for someone who has a bad back as well as being lightweight and easy to handle onto and off our boat.
I am a new gocycle owner.
I am a new gocycle owner and I have had some problems with my bike. I received quick and professional help from the Gocycle staff, for which I thank you. I hope they will help me in the future.
Erie E-Bike and Gocycle
Erie E-Bikes was wonderful to work with, knowledgeable, friendly, efficient. We love our Gocycles and have recommended Erie E-Bikes to friends who are looking for a great product and an excellent service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







