My click and collect was ready first thing in the morning. The staff at the Hollywood Plaza store went above and beyond! Thank you.
Virksomheden har svaret
Lokation
Skift lokationHollywood Plaza, T4 Winzor Street, 5108 Salisbury Downs, South Australia, AU
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I write this review extremely angered by the customer service, or lack there of, I received today at your Hollywood Plaza store in Adelaide. I completed a click and collect yesterday. Was charged an... Se mere
Virksomheden har svaret
Really friendly helpful staff
Virksomheden har svaret
Fast and efficient
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Kontaktoplysninger
Hollywood Plaza, T4 Winzor Street, 5108, Salisbury Downs, South Australia, Australien
- (08) 8200 5534
3,0
Middel
5 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Turns on but doesn’t work I tried using…
Turns on but doesn’t work I tried using it wouldn’t work
24. april 2026
Besvarelse fra GiftBox - Hollywood Plaza
Hi Chae! Thanks for taking the time to provide your feedback! We're sorry to hear that the product isn't working. We've responded to your support ticket with a couple of resolutions.
My click and collect was ready first…
My click and collect was ready first thing in the morning. The staff at the Hollywood Plaza store went above and beyond! Thank you.
2. juli 2025
Besvarelse fra GiftBox - Hollywood Plaza
Hi Nichole, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with GiftBox Click and Collect! We will be sure to pass your compliments to the staff :)
Poor service
I write this review extremely angered by the customer service, or lack there of, I received today at your Hollywood Plaza store in Adelaide. I completed a click and collect yesterday. Was charged and received notification that the order was ready to be picked up. When I came to pick it up, 1 item was missing. The gentleman behind the counter was confused yet did everything in his power to try to sort this out. The lady who packed the order had just gone on break and could not be contacted. We waited in excess of her 30min allocated break for her return. We were told numerous times, by Jasmine, it is out of their control. It is not their fault! This is not the case. Jasmine, confirmed the order and sent notification, your order is ready for collection
The only solution offered was for her to request a refund, which is not processed immediately, and for us to travel to a different store and find the money to repurchase, awaiting refund in the next day or two. This level of service is absolutely appalling. We were forced to go without other items so we did not break my sons heart and belief in Christmas. I do not remember the male shop persons name but I do want to reiterate, his service, ongoing intention and genuine empathy, was the only saving grace.
22. december 2024
Uopfordret anmeldelse
Besvarelse fra GiftBox - Hollywood Plaza
Hi Debbie,
We are incredibly sorry for your experience, this is not to the standard of customer service we aim to deliver and we apologise that we did not meet your standards or our own, we will investigate the situation so we can do better in the future.
Kind Regards,
GiftBox Team
Really friendly helpful staff
7. juni 2024
Besvarelse fra GiftBox - Hollywood Plaza
Hi Betty, thank you for your kind words about our staff, providing great customer service is in the forefront of our minds and we are happy to hear that we have met your expectations.
Besvarelse fra GiftBox - Hollywood Plaza
Hi Charlotte, thank you for leaving us with a four star review, we are pleased to hear that our delivery service has met your expectations.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.