This was our 1stbtime ordering roast potatoes and turkey& glaxed ham for Christmas. It arrived on Christmas eve and packaging well. The Communication was great and the food was beautiful. My guests l... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The food is delicious, service friendly and delivery is prompt. Occasionally I don’t like a meal - but that is generally because the flavour doesn’t appeal. Generally, however, I love every dish. In... Se mere
Virksomheden har svaret
Wow these meals are so good! Fresh, tasty and delicious and a decent sized portion. Recipes that appeal to even my fussy eater husband too. I have a health condition that makes it impossible for me to... Se mere
This is a fantastic company that always continues to amaze me with their customer service. I am and will continue to be a regular customer. They always look after their regular customers which is some... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Gourmet heat and eat meals, delivered to your door.
Kontaktoplysninger
Auckland, New Zealand
- 08004383302
- hello@getfed.co.nz
- getfed.co.nz
4,6
Fremragende
462 anmeldelser
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Besvarelse fra FED.
Amazing to hear! Thank you Carmen :)
Besvarelse fra FED.
And you are one great FEDDIE! Thank you :)
Great meals and service
These meals have been an absolute blessing for us with our newborn. We scheduled them from the week of her due date onwards and we couldn’t have planned it better. The meals are fresh, full of flavour and great portion sizes. There’s a great mix of meals every week too so you don’t feel like you’re eating the same things. The service is also amazing and anytime I’ve needed to get in touch I’ve had really quick responses.
26. november 2023
Besvarelse fra FED.
So happy to hear that we've been able to help with you and your newborn! We really appreciate your kind words Amy :)
Best pre made meal service in NZ
Have tried pretty much all the pre made meal suppliers. Fed is definitely the best. The meals are delicious and filling. Also the way that the menu changes every week is a big plus.
25. november 2023
Besvarelse fra FED.
Thank you so much Andrew! We really appreciate your feedback :)
The meals are a good size and are…
The meals are a good size and are delivered on time. I’ve had one meal leak through the entire box which was inconvenient given it meant my partner or I lost a meal for the week, however Get Fed were quick to refund. I do find a lot of the chicken/red meat meals that aren’t curries or pies very dry and bland.
30. oktober 2023
Inconsistent Products
It's like a lottery, sometimes you get a good family dinner, with lots of meat, and other times you just get a meat sauce with pasta.
Or, sometimes you get lots of rice, but just a small quantity of meat on a side, which is very inconsistent from packet to packet.
29. oktober 2023
Besvarelse fra FED.
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, and we're sorry to hear about the inconsistency you've experienced with our meals.
To clarify, all our family meals are designed to contain 480g of raw protein per dish, which is a consistent standard we adhere to. However, the weight of the individual components may vary depending on the type of meal. For instance, a meal with pulled meat in a sauce may look different in terms of the components compared to a stew. Nevertheless, the raw protein weight remains the same before cooking.
We understand that the variance in the appearance of the meals can be confusing, and we apologize for any inconvenience it may have caused. We are continually working to ensure that our meals not only meet the protein standard but also maintain consistency in their presentation.
Your feedback is invaluable in helping us improve, and we will use it to address any issues related to meal consistency.
Thank you for your understanding and your continued support.
Great customer support.
25. oktober 2023
Besvarelse fra FED.
We really appreciate this! Always happy to help 👍
'Flavour Sensations
Great meals and flavour options. Zero waste and I don't eat too much 😊
28. oktober 2023
Besvarelse fra FED.
Thank you Sean! Greatly appreciated 😊
We are still waiting for our meals…
We are still waiting for our meals which should have been here 2 days ago. Have had no contact with delivery people.
28. oktober 2023
Besvarelse fra FED.
We sincerely apologise for the delay in your delivery. Unfortunately, we only received notification of the delay a day after the originally scheduled delivery date. Regrettably, our customer service team is not available on Saturdays, which contributed to the delay in our response.
Rest assured, we addressed the issue promptly on Sunday, and we are committed to ensuring that everything is back on track for you. We believe that your meals have now been received, and hope that you were able to enjoy them as expected.
Your satisfaction is important to us, and we appreciate your understanding and patience. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your feedback and will continue to work diligently to improve our services.
Delicious food and great serving size.
25. september 2023
Besvarelse fra FED.
Appreciate this Amiria! Thank you!
I rated each new meal I got out of 5
I rated each new meal I got out of 5, on the understanding none could be perfect and get 5.
3.5 and 4s were common with only once did I decide not to buy the same meal again.
Portion size is good, 15 mins to prepare is such a convenience.
Email reminders to choose meals, texts on delivery's day, all make it a simple process.
25. september 2023
Besvarelse fra FED.
If no 5's are given, 4 is the new 5! Thank you for this Robert :)
Besvarelse fra FED.
Thank you so much Amy! :)
Best option for nights when there’s no…
Best option for nights when there’s no time to cook. Love the family size meals for a super easy and hearty meal.
26. august 2023
Besvarelse fra FED.
Thank you for this Kate! We've got all the time to cook for you :) Enjoy your nights off kitchen duty!
Oustanding ready-made meals!
FED consistently offers an incredible variety of meals that change weekly. This keeps things exciting, and I never get tired of their menu. But what truly sets them apart is the superb quality of their meals. Each dish is a culinary delight, packed with flavor and freshness. I haven't encountered a single dish that didn't impress me so kudos to the chefs and team for pumping these out weekly!
There have been a couple of instances where meals were damaged during delivery, but I was thoroughly impressed with their customer service. They were quick to respond and resolve the problem, ensuring that I received compensation promptly. Their commitment to customer satisfaction is commendable.
FED has made mealtime a breeze for me, offering both variety and quality. If you're considering a meal delivery service, I'd definitely recommend giving FED a shot.
26. august 2023
Besvarelse fra FED.
Kevin, your words have truly left us astounded! Your feedback means the world to us, and we sincerely appreciate you sharing it. Knowing that we're meeting your expectations makes us happy, and we're committed to maintaining this level of excellence for. Thank you so much!
Great all-round experience
Easy website to navigate and find what you need, lovely food options, lots of comms before the delivery, great meals
26. august 2023
Besvarelse fra FED.
What great news to hear on a Friday! We really appreciate this :)
Great quality meals
Great selection of meals, super tasty, flexible meal portions and perfect delivery - every time. As a new mom, it's been a lifesaver!
27. august 2023
Besvarelse fra FED.
We're happy to take kitchen duty off your hands! Thanks for sharing this! :)
Amazing food but delivers to my neighbor
Amazing food. Good options for meal. But courier always deliver to my neighbor.
26. august 2023
Besvarelse fra FED.
Nice to hear you're enjoying our meals! We have reached out to our delivery partner on this issue and appreciate your patience on this.
Ideal gift to relieve stress Ideal gift to relieve stress
Food was delivered in top condition at correct time and thoroughly enjoyed by the recipients.
Would def use this service again
26. august 2023
Besvarelse fra FED.
So happy to hear we've helped take a load off! Appreciate this :)
Just great
Customer service is amazing. The food is great, saves a lot of time and there are a variety of options to choose from.
26. august 2023
Besvarelse fra FED.
So great to hear this :) Thank you so much Chante!
Excellent produce and delicious…
Excellent produce and delicious flavours.
We have really enjoyed the selection of meals available too and have purchased both fresh and frozen.
26. august 2023
Besvarelse fra FED.
Thanks for this Sandra! Glad to hear you're enjoying getting FED. :)
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