Awesome Siekelbos braai wood.Super dry with hardly any moisture.Makes great long lasting coals for your braai.Excellent product and customer service.Will definitely purchase again.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was introduced to Fire Masters through a group on facebook, people were singing their praises for high quality hard wood. The website is clear and easy to use. After placing my 1st order I w... Se mere
First rate product. Delivery affected by driver shortage so missed intended function. Swift after sales reaction to explain and remedy. Will reorder again when required.
Virksomheden har svaret
Learnt about Firemasters while in Kent, enjoying a lunch cooked over wood. Website easy to navigate, found the items I required. Nice that ordering 2 bags gives free P&P. Contacted them to let them kn... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Firemasters supplies the highest quality Namibian Hardwood in the UK. The ultimate fuel for cooking outdoors. Perfect for Grilling, Braais, BBQs and Pizza Ovens. Our premium firewood products include Kameeldoring and Sekelbos which are known for their high temperatures and long-burning coals. Includes FREE delivery
Kontaktoplysninger
142 Whitstable Rd, ME13 8BT, Faversham, Storbritannien
- 07552080167
- howzit@firemasters.uk
- firemasters.uk
4,7
Fremragende
187 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This was a great experience
This was a great experience. Ordering was simple, pricing was clear product info, including recommended way of using various woods. Delivery was to a London address, so timing from carrier was given and accurate.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Firemasters
Thanks for the review!
Excellent product very quick delivery…
Excellent product very quick delivery would recommend to everyone
24. april 2026
Besvarelse fra Firemasters
Thank you Chris
Fab wood
Fab wood - fab company to deal with. Queries dealt with promptly - great people to deal with.
7. april 2026
Awesome Siekelbos braai wood.Super dry…
Awesome Siekelbos braai wood.Super dry with hardly any moisture.Makes great long lasting coals for your braai.Excellent product and customer service.Will definitely purchase again.
25. marts 2026
Besvarelse fra Firemasters
Thanks so much!
Besvarelse fra Firemasters
Thanks Steve. Appreciate the support.
Best barbecue wood yet
Had our first barbecue of the year using the Namibian wood.
Wonderful experience.
2. marts 2026
Besvarelse fra Firemasters
Thanks Theo. Appreciate the review.
Would certainly shop here again fast…
Would certainly shop here again fast delivery and a fair price as well .
10. januar 2026
Besvarelse fra Firemasters
Thanks Steve. Appreciate the review. Thanks for your support.
This delivery was sent 1 month leit .
10. januar 2026
Besvarelse fra Firemasters
Hi Larisa.
I'm sorry that you had a bad experience. For what it's worth, we actually dispatched your parcel the day after your order. We used DHL 24 hr service for delivery. So our expectations are that our customers receive the orders within 2 working days.
It appears that the parcel was delayed in their system. I was unaware as I would have dealt with it. I will process a full refund.
Regards
Ian
Firemasters Founder
Besvarelse fra Firemasters
Thanks Richard for your support
Great value love the product works…
Great value love the product works really well and delivered on time perfect.
10. januar 2026
Besvarelse fra Firemasters
Thanks Ivan. Appreciate it
Fantastic wood at a reasonable price…
Fantastic wood at a reasonable price with very fast delivery
22. oktober 2025
Besvarelse fra Firemasters
Thank you Lee. We appreciate your support.
Quality.
The African wood is great quality. Burns for a long time and great aroma. Plus, it's gathering helps local environment and gives people jobs.
22. oktober 2025
Besvarelse fra Firemasters
Thanks David!
Best wood in the UK
13. september 2025
Ons HThe wood and charcoal is as good as…
The wood and charcoal is as good as back home. Excellent.
13. september 2025
Amazing quality wood !
13. september 2025
Delivered on time and a great price.
18. juli 2025
Wood burns well and quick delivery
30. juni 2025
Key features state wood burns longer - that is a lie
Wood was supposed to burn longer than other wood.
Was supposed to be high quality, got scraps and it burnt faster than the garage wood.
Does not live up to their key features
6. juni 2025
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