ECL | Person-centred Care Anmeldelser 367

TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have found the experience of ECL to be exceptional. My Autism Employment Consultant. Radhya Khan. Has been wonderful in helping me find a job. Radhya and Abbey Meech. A job broker. Helped me find ou... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Millicent’s day centre .Extremely informative all staff absolutely lovely caring and tentative all activities thoroughly enjoyable and throughout for all the visitors needs . My dad had a taster sessi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The staff have been great help in finding work and with improving my CV and helping me get better at interviews. They're a great help and have even helped by making me not feel too hung up on jobs re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

being helpful at amazon doing pack singles being nice to my new friends diane help how to rip a box to follow the line on the box when i get it right then fold it them send it a way

Virksomheden har svaret

Virksomhedsoplysninger

  1. Socialforsorgsorganisation
  2. Dagcenter

Skrevet af virksomheden

ECL provides care and support services in Essex, Havering and West Sussex, supporting thousands of people to live safely and independently within their own homes and local communities. Our services support older people, adults with learning disabilities, adults receiving reablement services and people with sensory impairment.

ECL | Person-centred Care

Skrevet af virksomheden

ECL values itself as being a quality, responsive and progressive organisation.
Our mission is to provide existing and new customers with choice and control when accessing services that support their independence and for ECL to be recognised as the company that best meets their needs.

Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

367 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 5 ud af 5 stjerner

Mel has been absolutely amazing…

Mel has been absolutely amazing supporting my daughter with kindness and understanding.
She has been a godsend to my family and I will always appreciate all her hard work and tireless efforts in securing a job position for her.

23. marts 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your thoughtful review. We’re delighted to hear that Mel’s kindness and dedication made such a positive difference for your daughter and your family. We truly appreciate your kind words, and we’re thrilled to have been able to support you all through this journey.

Bedømt til 5 ud af 5 stjerner

Excellent support from Mark Sansom

Mark Sansom has been supporting our son to find work.
Mark has always been very positive, supportive, communicative and realistic when dealing with this quest for employment. Our son needs a lot of support to get through the training required for a role in the care industry and at times this has been a bit challenging. I have the feeling that the care industry just needs a bit of shove every now and then to keep it rolling… However, with Mark is “at the helm” things progress well.
Clearly Mark has a great deal of knowledge and experience of how people with Autism and ADHD work and see the world, and the challenges that they face every day of their lives. I am confident that Mark is working extremely hard to provide the support that our son needs and has his very best interests at heart. Mark is also very much the kind of person that I, as a concerned parent and busy business owner can get on well with and we trust completely to provide the help and support that we, as a family, desperately need.
We are extremely grateful to Mark for the effort that he has made and continues to make to support our son. We have absolutely no hesitation in firmly recommending Mark to anybody who needs this type of support.

With grateful thanks,
David and Diane Brett.

6. marts 2026
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Besvarelse fra ECL | Person-centred Care

Thank you so much, David and Diane, for your thoughtful and heartfelt review. We’re delighted to hear how much Mark’s support has meant to your son and to your family. Mark is deeply committed to empowering the people he works with, and your words reflect exactly the care, expertise, and dedication he brings to every interaction.

Bedømt til 5 ud af 5 stjerner

Very happy with experience

Richard has helped my daughter Sarah find a job and get settled into it. Now she is gaining confidence through the support she is receiving. Very happy with the help and guidance she is getting.

25. februar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much, Julie, for your wonderful review. We're delighted to hear that Richard has been able to support Sarah in finding a job and settling in well. It’s great to know her confidence is growing — that’s exactly what we hope to achieve. We truly appreciate you taking the time to share this with us.

Bedømt til 5 ud af 5 stjerner

Thank you Rhonda, Lou,Livia and Kudzayi

I recently was in Winsford Care Home in Clacton on Sea from 28th Jan to 25th Feb 2026 under the Recovery To Home scheme. I came from hospital where I had treatment for Guilliam Barre Syndrome and had received physiotherapy to help me walk again and needed time to improve before I went home. The Essex Cares Ltd staff could not have been more helpful, encouraging, friendly every day and efficient in organising the equipment I needed for home. A huge shout out and thanks to Rhonda, Lou, Livia the ECL ladies and Kudzayi the physiotherapist.

25. februar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much, Pam, for sharing your lovely review. We’re delighted to hear that your stay at Winsford Care Home helped you feel supported and confident on your journey back home. Your kind words about Rhonda, Lou, Livia and Kudzayi mean a great deal to the team — they’ll be thrilled to know they made such a positive difference.
Wishing you continued progress and all the very best in your continued recovery.

Bedømt til 5 ud af 5 stjerner

We got the absolute pleasure of working…

We got the absolute pleasure of working with Mark Sansom an Employment Consultant at ECL, what a breath of fresh air, he listened to the needs and abilities of the adult, took into consideration the kind of jobs they wanted to do and ones they did not. He worked so well with the employers and adults combined and even managed to get a free day at the cricket ground for everyone to attend.
If only ECL could clone Mark it would make the experience a lot more pleasurable for the adults.
Mark made the adults feel relaxed and spoke to them and not at them, he really is the best and we hope you keep up the good work.
I hope ECL realise how lucky they are to have someone like you on their team, I hope you get the recognition you so deserve for all of your hard work and dedication.

5. maj 2025
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your wonderful review. We’re thrilled to hear about your positive experience with Mark—he truly embodies the values we strive for at ECL. Your feedback means a great deal to us and will be proudly shared with Mark and the team. We’re delighted he made such a meaningful difference and created a supportive, enjoyable experience for everyone involved. Thank you for taking the time to share your kind words.

Bedømt til 5 ud af 5 stjerner

Care for an elderly relative

ECL have been providing carers for an elderly relative with dementia, after she had a long stay in hospital. The staff have been amazing, very patient and thoughtful. Victoria, in particular, has provided outstanding care.

27. februar 2026
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Besvarelse fra ECL | Person-centred Care

Thank you, Tracey, for taking the time to share this wonderful review. We’re so pleased to hear that your relative has felt supported after such a challenging period, and that our team has made a positive difference. We’ll make sure Victoria and the rest of the team hear your kind words — they’ll be delighted.

Bedømt til 5 ud af 5 stjerner

We have been training the staff of…

We have been training the staff of Loughton on the Virtual Dementia tour. Cannot express how amazing the staff did. Everyone in the building was polite kind and considerate and made us trainers feel very welcome

18. februar 2026
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Besvarelse fra ECL | Person-centred Care

Hi Jo,

Thank you so much for coming in and delivering this important training to our teams. It was a pleasure to host you and your colleague. The staff reflected at how they will have more empathy and understanding with people who are living with varying forms of dementia as a result of this experience.

Best wishes,
Ollie

Bedømt til 5 ud af 5 stjerner

Thank you

A big thank you to Linda and Caroline at ECL for all the help they provide. They are friendly and professional and have a wealth of experience in finding employment for people with special needs. Their help is invaluable.

16. februar 2026
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your kind words. We’re delighted to hear that Linda and Caroline have made such a positive impact. Their dedication and expertise are at the heart of what we do at ECL, and your feedback means a great deal to the team. We’re grateful for the opportunity to support you.

Bedømt til 5 ud af 5 stjerner

Met with Linda Lloyd very approachable…

Met with Linda Lloyd very approachable and calming to talk to and explained everything in a way I understood.

12. februar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you for the lovely 5‑star review. We’re so pleased to hear that Linda made you feel at ease and explained everything clearly. We really appreciate you taking the time to share your feedback.

Bedømt til 5 ud af 5 stjerner

Colchester Marylands dementia coffee morning

As an ex employee I visited the monthly Marylands Daycare dementia support cafe in Colchester today. A family arrived with their loved one who used to attended Marylands. The family still come to gain support from the staff and manager and show their continued support for such a wonderful friendly coffee and chat morning. The environment is excellant and as always is welcoming by all staff on site.

11. februar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for taking the time to share this lovely review. We’re delighted that families continue to feel welcomed, supported, and connected to the team. Creating a friendly, reassuring environment is at the heart of what we do, and your kind words truly mean a lot to everyone involved.

Thank you again for your continued support.

Bedømt til 5 ud af 5 stjerner

Fantastic support received!

We are very pleased with the support we have been receiving from our ECL Job Consultant Mrs Katie Connolly. She has been very supportive and caring from day 1. Katie has been very encouraging through out the process of job searching. She has found us job opportunities through her contacts which we would not have known about. Katie's presence through out the whole interview process was very reassuring and led to a positive outcome! Thank you Katie for the fantastic work you are doing!

4. februar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you, Lucie, for your fantastic 5‑star review! We’re so pleased to hear how helpful and encouraging Katie has been throughout your job search. It’s great to know her support, guidance, and connections made such a positive difference and helped lead to a successful outcome. We’ll be sure to share your lovely feedback with her. Thank you again for taking the time to review ECL.

Bedømt til 5 ud af 5 stjerner

Massive shout out for Gabriella Twine…

Massive shout out for Gabriella Twine the CAVS Info and Advice Coordinator for ECL South West. So cheerful and calming when we were faced with trying to settle mum back at home following a full hip replacement at 88 years old. Clear and insightful while we were trying to navigate the numerous support and care teams as mum copes with the physio and logistics of restarting what for her is a new chapter. Shopping and cleaning team connections, not to mention the guidance she provided when trying to tackle applying for attendance allowance. A true angel of a lady!

26. januar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you, Mike, for the fantastic 5‑star review. We’re so pleased to hear how much Gabriella’s support helped you and your mum during such an important time. Your kind words truly reflect her dedication, and we’ll be sure to share them with her. Wishing your mum a smooth recovery.

Bedømt til 1 ud af 5 stjerner

Useless carer turned up to my dads…

Useless a carer turned up to my dads saw his situation laughed and walked out

Not happy with the service

29. januar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

We’re really sorry to hear about your experience, and we sincerely apologise for any frustration or upset this may have caused. This is certainly not the level of service we aim to provide.

We would really appreciate the opportunity to look into what happened and put things right. If you could please send a few more details including your name and the best way to contact you to marketing@essexcares.org, a member of our team will investigate this as a priority.

Thank you for bringing this to our attention, and again, our sincere apologies.

Bedømt til 5 ud af 5 stjerner

Fantastic Job Coach - Amena

Amena, thank you so much!

You have wonderful since we joined your services and Ibrahim has felt very supported by you and he has grown to be very fond of you too! We found the volunteering job via the spreadsheet that you regularly send us which is great!
Thank you so much again and we look forward to continue working with you.

29. januar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your lovely review. We’re thrilled to hear how well Amena has supported you and that the volunteering updates have been helpful. We truly appreciate your feedback and look forward to continuing to work with you.

Bedømt til 4 ud af 5 stjerner

While i was there the people working at…

While i was there the people working at ECL made me feel very welcome and wanted to help me. i found their workshop sessions helpful and i hope they continue to help others.

14. januar 2026
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Besvarelse fra ECL | Person-centred Care

Thanks for your lovely review! We’re really glad you felt welcomed at ECL and found the workshops helpful.

Bedømt til 5 ud af 5 stjerner

ECL Cares

Linda Lloyd screening officer for assisted employment was very good with our 32 year old daughter with a new diagnosis of autism . She was so empathetic and not judgmental even when our daughter was overcome with Anxiety about her past issues with previous employment . She made it clear to our daughter she is there for her when she is ready to be screened and go ahead with support for new employment to empower her with the strengths she does have .
Lovely person , very professional and kind

22. januar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much, Elise, for taking the time to share this wonderful review. We’re delighted to hear that Linda provided such empathetic, professional support to your daughter during what we know can be an overwhelming process. Empowering people to recognise their strengths is at the heart of what we do, and it’s lovely to know she felt understood and supported. We truly appreciate your feedback and will make sure Linda sees your kind words.

Bedømt til 5 ud af 5 stjerner

Amazing Job Coach ⭐

I want to say a massive 'thank you' to Diane Flore Yeou. You've been the most amazing Job Coach that Alfie and I could've ever wished for. Nothing is ever too much for you. Your love and passion makes you go above and beyond. We are both incredibly grateful to be able to share Alfie's Amazon experience with you. His future is seeming very exciting and bright. You've made Alfie's journey into work so smooth. Due to your bubbly personality, caring nature and persistence you're making Alfie's dreams come true one step at a time.

20. januar 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Hi Donna,

Thank you so much for your wonderful review. We’re delighted to hear how much Diane’s support has meant to you and Alfie. Her dedication, positivity and passion truly shine through in everything she does, and we’re thrilled to see the impact it’s had on Alfie’s journey into work. We’re excited for his bright future ahead and proud to be part of his story.

Thank you again for taking the time to share your experience.

Bedømt til 5 ud af 5 stjerner

YOU ARE APPRECIATED. THANK YOU.

I want to say a profound thank you to Diane, Kingdom and the whole team at ECL. The assistance given and still being given to my son and to the whole family is beyond fantastic. Since we met at my son’s College, they have always looked out for his best interest Always feeding back to us and ensuring my son is well cared for and given opportunities to be able to become someone of pride to himself and family despite his disability.
Now working at Amazon, a job opportunity that Jake would have lost if not for Kingdom advocating for him, Diane is constantly making sure he is supported in all the ways he could be. I could go on and on about their immense support, but will end by saying that they do more than their job required. They go beyond and provide the specific support my son and his colleagues each need daily. I am grateful and only God can repay their efforts. Once again THANK YOU.

20. januar 2026
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Bedømt til 5 ud af 5 stjerner

Wonderful

The ECL day centre team are wonderful. They are all so warm and welcoming, and for my mum who has Dementia the centre is just what she needs, with activities and crafts and games that keep her mind engaged and she enjoys the company of all the kind staff and other visitors. Well done to everyone, you’re doing a terrific job.

8. januar 2026
Uopfordret anmeldelse

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