CreateStudio 

Denne virksomheds TrustScore er ikke tilgængelig lige nu på grund af overtrædelse af vores retningslinjer.

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

J’utilise Create Studio depuis plusieurs mois pour créer des vidéos publicitaires et du contenu pour les réseaux sociaux. Franchement le logiciel fait gagner énormément de temps, surtout avec les temp... Se mere

Bedømt til 5 ud af 5 stjerner

Ao adquirir de forma vitalícia e aproveitando a boa promoção de vocês, me levou a pensar que a empresa CreateStudio sem dúvidas não somente pensa na parte lucrativa sino que também se preocupam em fo... Se mere

Bedømt til 1 ud af 5 stjerner

The fact there is a giant "this company is displaying trust pilot content in a misleading way" card on their landing page here is all you need to know. I am one of many who bought the 'foreve... Se mere

Bedømt til 5 ud af 5 stjerner

Trabalho há 6 anos com edição de vídeo, e é o melhor editor que já trabalhei para fazer vídeos rápidos, com uma interface fácil de aprender, fiz muitas pessoas aprenderem a editar seus vídeos com o Cr... Se mere

Virksomhedsoplysninger

  1. Animationsstudie

Skrevet af virksomheden

CreateStudio is an easy to use video animation software, that makes it simple for everyone to create incredible videos without the need for complex key...


Kontaktoplysninger

Overtrædelse af retningslinjer

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

not good

It will not let me do what I want to do and they don't understand me so I gave it out of five so peace out boom

28. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

60-Day All Access Trail Only Lasted 49 Days

On March 17, 2024, I took their offer of a 60-day All Access Trail. I made a note with my Alexa device to review the trial and maybe set up payment 2 days before the 60 days ended, which would have been May 17, 2024. Today is May 4, 2024 and I no longer have access to items available to All Access Plan members. I paid $67 for their lifetime payment special. I was thinking of paying the $47/month. But now, I wonder about the worthiness. If they rip me off 11 days on a trial, where else will they rip me off at later? If you're thinking about making any purchases, get screenshots as you will not receive any invoices. (Invoices are needed later to make any financial decisions concerning your purchases.)

4. maj 2024
Uopfordret anmeldelse
CreateStudio-logo

Besvarelse fra CreateStudio

Hi, thank you for your review...

I can confirm that we provide a 60-day free trial of All-access resources. We do not make this shorter.

Please contact our support team with your CreateStudio login email, and we will check your case.

We send emails with invoices immediately after the purchase. Please check your spam folder as well (sent by Paykickstart). You can always contact our support team if you are missing any invoices. We will provide them promptly.

You can find your billing history here as well: https://app.paykickstart.com/billing (use email tied with your transactions)

You do not need invoices for any billing concerns, we can always locate your account based your CreateStudio login email.

Our support team works 24/7: https://support.createstudio.com/ or https://createstudio.com/ (livechat)

Bedømt til 5 ud af 5 stjerner

I'm very impressed with CreateStudio

I'm very impressed with CreateStudio. They don't just sell a product and abandon those who have bought it. They keep updating and improving without charging to upgrade! That's so rare. To me, this instills confidence in the software and creator. And I'm also impressed with their customer care. They always respond quickly to my questions. I highly recommend CreateStudio.

22. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICE.
I was absolutely lied to about being about to add and use my own animal characters. You can't use your own characters, So your videos will look exactly like everyone else. Avoid the 'all-access' pass at all costs! Their customer service is abysmal, pricing deceptive, and updates fail to install. Cancelling recurring charges is a nightmare with their non-responsive team. Save yourself the hassle and steer clear of this company.

Update:
You forgot this email.. the first one. Don’t try to play me. Your company was wrong. My characters are in video format buddy. Like I previously said, steer clear of this company!!!

Hi Coach D,

I apologize for the confusion.

In your previous tickets, you were advised that you can import your own characters but only in video format and with transparency.
It means you have to have to have the character already built and animated before bringing it to CreateStudio.
Having a transparent background for your character will allow it to blend well with the rest of the elements in CreateStudio.

If you only have a static image or a drawing, or even a puppet file, it's not possible to add custom movement to them in CreateStudio as it is not a rigging app.

18. april 2024
Uopfordret anmeldelse
CreateStudio-logo

Besvarelse fra CreateStudio

Hi, thank you for your feedback.

I am sorry to hear about your feelings... I checked your conversation with our support team.

You asked a couple of times about this option, here are two replies of our agents:

5th April
"I'm sorry but it's not possible to import your own characters and have them animated in CreateStudio.

CreateStudio comes with its own library of premade characters with preset actions.

If you have an animated character from other platforms, you can only import it as a video file."

7th April

"You can import your own character using video with transparency.

But, you cannot apply actions to them.

However, you get access to our 3D Creator feature in CreateStudio. That enables you to customize the characters, which gives you hundreds of variations.

Check how to customize characters: https://youtu.be/3XuJOiAvD2M"

I checked the history of the conversation and we were replying very quickly (usually within 1-3 hours)

We processed the refund request within 5 minutes after you made the request.

We processed the refund promptly as well. It is up to the bank how long it takes to deliver the money back to your account. Usually, it is instant, in some cases, it may take several business days.

We apologize if you felt any misunderstanding in our replies.

Our support team works 24/7; you can always reach us via support.createstudio.com or livechat on createstudio.com

Bedømt til 1 ud af 5 stjerner

HORRIBLE customer service and product glitches

HORRIBLE customer service, deceptive pricing, updates don't install - DO NOT buy the 'all-access' pass - doesn't install AND the only way to stop recurring charges is to go through them and they are NON-RESPONSIVE. Steer clear of these people - it is NOT worth the hassle.

6. april 2024
Uopfordret anmeldelse
CreateStudio-logo

Besvarelse fra CreateStudio

Hi Emmy, thank you for your review...

Our support team is working 24/7 via livechat on our homepage (createstudio.com), Facebook messenger, and the support portal: https://support.createstudio.com/

We are always ready to assist.

May I ask you about the ID of your ticket so I can see the conversation and check what went wrong?

An All-access pass is automatically added to the CreateStudio account. You need to restart the app to see the All-access assets unlocked in your account.

Bedømt til 4 ud af 5 stjerner

Cherry atop of your favorite ice cream Sunday

I never give a perfect score as there is always room for improvement with anything. That said this software is all that and then some. Like a cherry atop of your favorite ice cream Sunday.

My team and I tinkered with how we were going to execute on an educational platform and CreateStudio was exactly what we needed to add charm and pop to what we were creating. Easy to use with a wonderful support team to boot.

Papa Naz+Anna Banana+Bobby B

2. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super fast support

Super fast support
Super program
and if needed 5min to wait untail you get your money back

All in one perfekt

12. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Create Studio is the Bomb!

What can I say? Great product full of expertly prepared graphics, animations, templates, contact and the software to develop just what I want! With access to stock at my fingertips, including stills, videos and music that fits the purpose everytime. I've enjoyed being part of the evolution of Create Studio and look forward to using it whenever I can.

9. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love CreateStudio because...

Because CreateStudio is continually upgrading with new characters, elements and effects added, your palette is continually expanding, meaning you get to achieve way more than you originally thought you were going to accomplish. Josh and his team have done a fantastic job with this animation software: it saves time and beats Toonly hands down.

1. marts 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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