Bright Heart Education Anmeldelser 128

TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The experience with Bright Heart has been fantastic. My son has dysgraphia and slow processing, both of which make classroom leaning difficult. His tutor has been understanding and has coaxed him out... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As a tutor, I have really enjoyed working with Bright Heart. They really care about every child and tutor they work with. I have worked with Rosie the most - she is always easy to communicate with,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My daughter is a SEND child, so finding the right tutor was especially important to us. Bright heart took the time to source a tutor who is a great match for her needs, and the tutor she has now is... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Bright Heart has provided exceptional tutoring support for my son, who is autistic,non verbal. His tutor, James, took the time to truly understand him—his interests, his pace, and the way he learns b... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Uddannelsesinstitution
  2. Karriere- og uddannelsesudbyder
  3. Privatlærer
  4. Privatundervisning

Om Bright Heart Education

Skrevet af virksomheden

Bright Heart is an award-winning SEN-focused tutoring agency based in London.

We transform lives through trusted, nurturing special needs tuition

We won the Tuition Business of the Year award in the 2022 National Tutoring Awards (runners-up in 2023, 2024 & 2025). We were also runners-up in the categories Alternative Provision Provider in 2025 and Best Tuition Delivery to Private Clients in 2023. We were also a finalist in the EducationInvestor Awards for SEN Supporter of the Year in 2025.

Bright Heart helps students with learning challenges or SEMH needs, those lacking confidence or motivation, and those who have fallen behind in school. It also provides home-schooling tuition overseen by UK-qualified teachers. Our nurturing approach boosts learning and confidence.

Our experienced team is passionate about helping children and young people achieve their potential. Our education consultants (experienced UK-qualified teachers) take the time to fully understand students’ unique learning needs, ensure that we provide well-matched tutors, and oversee tutoring.

Students receive individual learning plans (ILPs) that cater not only to their academic requirements but also to their SEMH needs. ILPs serve as a roadmap, guiding tutors to deliver tailored tuition that keeps students’ learning on track.

Tutors are carefully screened, personally interviewed by a director, background checked (including Enhanced DBS with children’s barred list check), and met in person. Tutors receive training and guidance on tutoring and safeguarding practices and adhere to our tutoring standards, Safeguarding and Child Protection Policy, and Online Tutoring Policy.

Our tutors have the patience, understanding and necessary experience to ensure that sensitive learning situations are handled with care. Tutors embody Bright Heart’s student-centred approach, taking the time to listen and connect to students, enhancing trust, self-esteem, and self-belief before building on academic abilities.

We cover from Reception to A-level and offer adult support. While we focus on English, maths and science, we cover most subjects. We offer supplementary tuition and interim education, covering the entire curriculum. In addition, we provide help with lifelong skills like study techniques and transition into adulthood.

Bright Heart offers in-person tutoring in London and parts of Surrey and Kent, and online tutoring nationwide and internationally. We work with private clients, local authorities, and schools (we were an accredited National Tutoring Programme (NTP) Tuition Partner).


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

128 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Thank you Jessamie

We can't thank Jessamie enough (and our school for finding her). My daughter (dyslexic, adhd, etc) was struggling with attendance at the start of year 11, and we honestly didn't know if she would even make it to the exams. Bringing Jessamie on board was a stroke of genius on the part of our school. Her one to one tuition lifted my daughter's confidence and kept her on track. The fact that she attended all of her English GCSE exams is remarkable. Jessamie clearly has empathy with her students and by being so relatable she has kept my daughter engaged over the months. This is no mean feat! Huge thanks to Jessamie. We are very grateful.

1. juni 2024
Uopfordret anmeldelse
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Many thanks for taking the time to leave us a review. We are delighted that Jessamie was able to help your daughter with her confidence and engagement.

Bedømt til 5 ud af 5 stjerner

Jessamie for President

Today was our last session with Jessamie and although we have only worked with her for a short time, it has just been an extremely positive experience.
My son is Autistic and generally struggles to build rapport easily with new people but Jessamie has the magic touch because from the very first meeting, her ability to empathically connect with him was amazing.
She came in at a late stage to try to get my son back on track to pass his GCSE English, after we had been let down by our previous BH tutor, who quite frankly wasn't fit for purpose.
Her teaching style and strategies allowed my son to quickly grasp concepts, that previously had huge gaps; whilst balancing working at his pace but gently pushing him when needed.
Jessamie restored my faith in Bright Heart Education in terms of her professionalism and depth of knowledge of her subject.
She was able jump straight into the deep end, literally igniting my son's interest and self-belief which had been completely diminished by his school and the previous tutor.
I really can't praise her highly enough but what I will say is that children need passionate and dynamic educators who are also empathic, compassionate, driven and who genuinely love the subject that they're teaching. Jessamie has all of these qualities are bags more.
She is a complete breath of fresh air, an ambassador for your organisation and I'd say to every parent, Jessamie comes HIGHLY recommended for English GCSE, A level and beyond.

5. juni 2024
Uopfordret anmeldelse
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Elizabeth, thank you so much for taking the time to leave such a comprehensive review. We are delighted that Jessamie has had such a positive impact on your son. We are really sorry that your son's previous tutor let him down. We would like to thank you for taking the time to fill in our parent survey and discuss your concerns with Ryan, as feedback - both positive and negative - helps us to improve and deliver the excellent service we strive for. We are also very thankful that you allowed us the opportunity to restore your faith in us by providing your son with a new tutor.

Bedømt til 5 ud af 5 stjerner

No more homework tears

Amelia our tutor and Bright Heart have helped us reduce stress and create positive experiences around homework, which is an amazing accomplishment. Our specific challenges are being addressed in a calm, understanding and encouraging manner which facilitates the learning process in ways I’m not personally equipped to manage on my own (as a concerned and emotionally involved parent). Thank you everyone at Bright Heart, especially our lovely tutor.

13. maj 2024
Uopfordret anmeldelse
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Thank you so much for taking the time to leave us a review. We are really pleased to have been able to help and are delighted that Amelia has been such a good match.

Bedømt til 5 ud af 5 stjerner

Bright Heart will always go the extra mile to get the best out of their students.

We have used the services of Bright Heart for the last 6 years. Firstly, with my Son, Harvey for his GCSE's and then his A Levels. All of the staff that Bright Heart have put in place for us, have always been outstanidng, in their patience and understanding of the what was required to help our Son through both sets of exams. I cannot thank Bright Heart enough, as they were there when we really needed extra help and support. Our son did extremely well in his GCSE's and A Levels. We have also recommended Bright Heart to friends and they are of the same opinion as us. Over the past couple of years, I have been studying for a GCSE in maths (long story....) and also, I have been studying for a MA in Art History. As an adult who required extra learning and guidance with these two subjects, I have been impressed with the understanding of the two tutors that have worked with me. My lessons were always geared to help and encourage me to try my best and to push me that little be more when needed.

I would happily recommended Bright Heart to anyone to who interested in taking on their services.

4. maj 2024
Uopfordret anmeldelse
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Tim, thank you so much for taking the time to leave a review. It has been our pleasure to work with your family over the last 6 years.

Bedømt til 5 ud af 5 stjerner

I can t thank enough the amazing tutors…

I can t thank enough the amazing tutors from Bright heart ,they help my son academically but in such a friendly way that we feel they are family.
My son gain confidence and trust in himself along with improving his grades.
I strongly recommend them .

2. maj 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Mariana, thank you so much for taking the time to leave us a review. It has been our absolute pleasure to help your son, and we are thrilled with his progress!

Bedømt til 5 ud af 5 stjerner

bright heart excellent tutors

really excellent tutor who engaged with my teen ahead of gcses in a way that made them feel supported and built their confidence up. Thank you Bright heart!

29. april 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Thank you so much for taking the time to leave us a review. We are really pleased that your teen's tutor had a positive impact ahead of the GCSEs.

Bedømt til 2 ud af 5 stjerner

Failed my child…

I worked hard to ensure that my son had a good EOTAS package put in place but sadly this organisation has let my son down enormously by providing an inadequate tutor and booking exams that clashed.

The worst thing is that this organisation are not taking any responsibility for their mismanagement.

Bright Hearts prepared my son for exams that could not be taken together because the GCSE dates clashed. They also did not put home invigilators in place. They missed the deadline, even though they agreed with the local authority to make “exam arrangements” months before the deadline was due.

Bright Hearts are saying what has happened is “unfortunate” in their response and have not offered any proper accountability, apology or remedy even though I have evidence and other concerns about professional misconduct. I am still waiting for a response to my formal complaint made weeks ago.

I am an educational professional myself and I have successfully changed government policy. I understand integrity. This company lacks integrity.

The company will probably try and take this review down or deny the statements I have made but I have evidence. I am willing to take this review down if the company responds to my very real concerns appropriately. I am also willing to speak to anyone else who has concerns or wants further information because I don’t want this to happen again to another child. It’s too late for my child but I hope this helps someone.

Natalie Clare Hay
Professional educator
Leader of the Free School Meal Disability Inclusion Campaign

22. marts 2024
Uopfordret anmeldelse
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Natalie, thank you for taking the time to leave us a review. We strive to deliver an exceptional service and are truly sorry that you feel let down by us, and can understand some of your frustrations. Rather than responding to your detailed points at this stage (a number of which we disagree with), we will diligently work to respond to your complaint and hopefully then meet with you to discuss things constructively.

Bedømt til 5 ud af 5 stjerner

An Amazing Agency to work for.

Bright Heart Education is a caring, professional and supportive agency to work for. Their approach encompasses so much more than just focusing on academic success. Pupils' social, emotional and mental health is paramount to them. As one of their tutors, I feel that their holistic approach to tuition enables me to provide support for pupils' academic achievement, as well as their well being.

Bright Heart respects me as a professional and is supportive and appreciative of the work I do. They are excellent at communicating and really care about their team, pupils and pupils' families.

23. april 2024
Uopfordret anmeldelse
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Juliette, many thanks for leaving us a review. Thank you so much for your excellent tutoring. We are really pleased that you are so happy being a tutor with Bright Heart.

Bedømt til 5 ud af 5 stjerner

Bright Heart have provided a great service

Bright Heart have provided an exceptional A Level Psychology tutor for our son and he has benefited greatly from his experience. Bright Heart have always been easy to get hold of and a pleasure to speak with. No hesitation at all in recommending Bright Heart.

19. april 2024
Uopfordret anmeldelse
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Jim, many thanks for taking the time to leave us a review. We are delighted that your son's tutor has been such a good match, and really appreciate your feedback about our service.

Bedømt til 5 ud af 5 stjerner

Always prepared, patient and punctual

I have used a couple of the Bright Heart tutors for a primary school aged child with ADHD. They are always patient and fully engage my child during the online lesson.

8. april 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Sandra, many thanks for taking the time to leave us a review. We are delighted to read your positive feedback.

Bedømt til 5 ud af 5 stjerner

Very high quality tutoring

Very high quality tutoring; excellent at establishing rapport and engagement; kind, helpful and responsive. Good clear and helpful lesson feedback. Easy invoicing and payment system, and very good value for money.

7. marts 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Richard, many thanks for taking the time to leave us a review. We are delighted to read your positive feedback.

Bedømt til 5 ud af 5 stjerner

We have been really pleased with Bright Heart

We have been really pleased with Bright Heart. The tutors are very well matched and are amazing with our son who has complex needs.
The communication with Bright Heart is great and they are always very helpful and friendly.

27. februar 2024
Uopfordret anmeldelse
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Emily, thank you so much for taking the time to leave us a review. We are delighted to read your positive feedback.

Bedømt til 5 ud af 5 stjerner

Got a great maths tutor for my dyslexic…

Got a great maths tutor for my dyslexic son and it’s all going great, he actually likes his lessons!

1. januar 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Matthew, many thanks for your review. We are delighted to read your feedback about your son's tutor and that he is enjoying his lessons.

Bedømt til 5 ud af 5 stjerner

Five star teachers!

Teachers are amazing!

27. februar 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear BR, many thanks for leaving us a review. We are delighted to read your feedback.

Bedømt til 5 ud af 5 stjerner

Brightheart sources inspitring tutors.

The service provider Brightheart is very good at matching tutors to meet the needs of our students.

Wilma a particular tutor for one of our young people has been a positive influence and supported with progression using inspiring lessons to support engagement.

27. februar 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Sarah, thank you so much for taking the time to leave us a review. It has been our pleasure to support your students - we are really glad that Wilma has had such a positive impact.

Bedømt til 5 ud af 5 stjerner

This company is dedicated to providing…

This company is dedicated to providing good quality, student centred tutoring for all of it's students, as well as a compassionate and listening ear to ensure provision is as individually tailored as possible.
They also look after their tutors very well and actively promote CPD for all. It is the most thoughtful and considerate of the agencies for which I have worked.

13. februar 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Keith, many thanks for leaving us a review. Thank you so much for your excellent tutoring and for actively embracing CPD. We are really pleased that you are so happy being a tutor with Bright Heart.

Bedømt til 5 ud af 5 stjerner

Excellent service from first contact…

Excellent service from first contact with Ryan. My child has complex needs and brightheart have been helpful and professional from the start. We had a few challenges along the way but have been helped with great professionalism and very promptly. I wouldn’t hesitate to recommend Brightheart

22. februar 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Ross, thank you so much for taking the time to leave us a review, and for your patience working together with us so constructively. It has been our pleasure to support your child.

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent , unique and quality service is always delivered by Brightheart , the teachers are incredibly committed ,are loyal , have compassion and sensitivity and are highly educated with their approach, understanding and teaching
Thankyou very much .

22. februar 2024
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Annie, thank you so much for taking the time to leave us a review. We are delighted to read your positive feedback. It has been our pleasure to support your family.

Bedømt til 5 ud af 5 stjerner

Breath of fresh air

I can’t recommend bright heart enough. Across the process at every point, from initial inquiry through to meeting the right tutor their system works and their people are smart, they listen and have a real sense of your needs and worries as a parent. Lisa our tutor was calm, kind and intuitively followed our child and our needs- it was a difficult journey for us with resistance from our son but Lisa just went with the pace and was absolutely brilliant- and affirming for us as parents and importantly for our son. They really do what they say they do- and have a wonderful approach to working with kids and parents. Thank you guys!

3. august 2023
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Maria, thank you so much for taking the time to leave us a review. We are delighted to read such positive feedback, which is really rewarding for our hard-working team. We are really pleased that Lisa was such a good match for your son.

Bedømt til 4 ud af 5 stjerner

Excellent tutor.

19. november 2023
Bright Heart Education-logo

Besvarelse fra Bright Heart Education

Dear Barry, thank you so much for leaving us a review. We are delighted you are pleased with your tutor.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere