Ammpoure Anmeldelser 214

TrustScore 2.5 ud af 5

2,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

If I could give zero I would Ordered a mosquito repellent band back in march didn’t receive it what they do is send notification to the courier that they have despatched the item but they never do !... Se mere

Bedømt til 5 ud af 5 stjerner

I purchased an anti-snoring device and wasn’t sure what to expect, but it’s been a game changer. Delivery was prompt, packaging was neat, and the product itself is very well made. Customer support was... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service and great quality products. I had a small issue with my order, and it was resolved quickly and professionally. It’s clear they care about their customers.

Bedømt til 1 ud af 5 stjerner

Absolutely scam, I paid for a shoulder heated support. The strap came but no charger to put in it. Cannot contact company. My banks going to apply charge back.


Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

214 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

The order and delivery process is the…

The order and delivery process is the best I have ever experienced. You can order one day and receive the next... perfect

10. februar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Nicole

Many thanks for the lovely feedback.

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 1 ud af 5 stjerner

This company is a scam

This company is a scam, any good reviews must be sent from the scammers themselves, as money paid, no goods received and no response to several emails. STAY CLEAR OF THESE SCAMMERS

9. februar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Linda

May I please know your order number ? We respind to each and every email. Can you please check your spam folder ?

Many thanks

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 1 ud af 5 stjerner

Would never try to use this lot again

I sent an email to the one on your website
My order number is 14513
Would never try to use this lot again. Took the money, nothing turns up, no email. Not even sure if they exist. Can't give no stars or I would

8. februar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Roy

May I know what email address you have written to ? And also please help me with your order number ?

Thank you for the order number. Your order has been dispatched. Please reach out to our 24 7 dedicated customer service team on support@ammpoure.com

Many thanks

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 1 ud af 5 stjerner

I have asked for return details 3 times…

I have asked for return details 3 times and no-one has got back to me, apart from to keep asking for my order number to look into it. I want to make sure that the item is returned properly, to assure my refund.

1. februar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Joan,

I am pasting the entire communication you have had with our customer service team here as a proof that you have asked us only once for return - we have been very prompt with our replies to you. So we fail to understand this Trutpilot review from you. Even we want to make sure that your order is refunded properly and for that we have to follow certain protocols in place. Many thanks for understanding.

On Mon, Jan 31, 2022 at 8:31 AM Joan O'Gorman wrote:
My order number is #15117

Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 30 January 2022 21:36
To:
Subject: Re: Next day delivery

Dear Joan

Hope you are doing well ?

May I please get your order number to assist you better ?

Many thanks.

Best wishes

Customer Service Team

@ Ammpoure.com



On Sat, Jan 29, 2022 at 10:34 AM Joan O'Gorman wrote:
It was extremely uncomfortable to wear. I have worn 1 but wish to return the other.

Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 29 January 2022 10:27
To:
Subject: Re: Next day delivery

Dear Joan

Sure, let me help you. May I know the reason you want to return please ?

Many thanks

Best wishes

Customer Service Team

@ Ammpoure.com



On Thu, Jan 27, 2022 at 9:23 PM Joan O'Gorman wrote:
Items arrived today but will probably return.

Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 27 January 2022 20:03
To:
Subject: Re: Next day delivery

Dear Joan

Hope you are doing well ?

May I please get your order number to assist you better ?

Many thanks.

Best wishes

Customer Service Team

@ Ammpoure.com




On Wed, Jan 26, 2022 at 6:17 PM Joan O'Gorman wrote:
I paid £8 for next day delivery, but I have not received my order.

I would like to know the progress of my order.

Bedømt til 1 ud af 5 stjerner

Nothing arrived!

I ordered orthotic support on December 27th 2021 and over a month alter it has still not arrived.
I am asking for a refund but so far not able to get this - I shan't order anything from this company again.
Fiona G

31. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Fionna

Hope you are doing well ? Please note our customer serivce team has sent you a proof of shipping using Royal Mail's service.

They have been in constant touch with Royal Mail for your order.

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 5 ud af 5 stjerner

“Absolutely wonderful service

“Absolutely wonderful service, Delivery on given time From An Ammpoure.com by very friendly men. This is my first order and brilliant Service from their side...” I know that they would have a lot of traffic of email still they replied my all emails. Wow!...

31. januar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

“I so much love your services

“I so much love your services. good services Ammpoure team.” They heard me quick and figured out my product. "Finally, I can say that they have give me 100% satisfaction as they use to say in their product descriptions."

31. januar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Still waiting for refund after many months

I have already submitted a review about Ammpoure withholding my money and not giving me a refund for sending me false goods as advertised. I have already returned the item as per procedure and they are lying to me that my money has been returned. Do NOT deal with this company. They are ripping people off. I will now take this further.

31. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Arnold,

Hope you are doing well ? May I please know your order number ?

Please note we never keep any customer's money if the product has been refunded.

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 5 ud af 5 stjerner

I went through many website in UK…

I went through many website in UK already some was scammers they used to say something else and doing something else but I met this company i can understand sometimes delay happens because of the corona but it's ok, instead they given me the correct product. It came within the given time.

25. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Meredith

Many thanks for the wonderful feedback

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 5 ud af 5 stjerner

Great service

Great service, professional staff.
Never had an issue with them always good service and communication plus great issue resolution. Order number #14921

22. januar 2022
Uopfordret anmeldelse
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Besvarelse fra Ammpoure

Dear Mason

Many thanks for the wonderful feedback

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 5 ud af 5 stjerner

“Had no issues with Product

“Had no issues with Product, products and service were great. I would say the delivery service from them it was absolutely 100% perfect, good customer and support service, and ended up collecting...”

22. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Aleena

Many thanks for the wonderful feedback

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 5 ud af 5 stjerner

Order #14917 confirmed

Order #14917 confirmed
They gives good service from amazon.uk. Got Feet Mask on given time, Quality is Awesome, no complaint.

22. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Luca

Many thanks for the wonderful feedback

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 1 ud af 5 stjerner

I have been waiting for my parcel for…

I have been waiting for my parcel for more than 20 days, I sent a few emails to the support email address indicated on the website but didn’t receive any updates.
Company is not reliable.

*order n. 13447
(There are no emails in the spam folder and I have tried with the online chat on the website as well)

19. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Elena,

May I please know your order number ?

We respond to each and every email everyday. Sometimes there can be a delay due to the volume of emails.

We also request you to check your spam folder please.

We have been in business for more than 22 years.

Look forward to hearing from you.

Many thanks

Team Ammpoure

Bedømt til 1 ud af 5 stjerner

Scam company. Avoid, avoid, avoid!

Placed order #14197, received an automated email confirmation and that was it for 10 days. When contacting them for an update there is no phone number and they won’t answer to the email. Scammers

18. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Ovidiu,

Hope you are doing well ? I can see that you had written to us yesterday. Your order has been dispatched.

I am going to reply to your email.

Many thanks
Team Ammpoure

Bedømt til 5 ud af 5 stjerner

After amazon.uk.co

Amazon.uk.co. they did not give me good service After this I have tried an ammpoure.com I was just checking them and this company gave me delivery on time.

13. januar 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Product was really cheap and poor…

Product was really cheap and poor quality so we returned it by tracked postage as requested along with emailed photos of receipt

No postage refund

Poor product

Avoid

4. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Barry,

Hope you are doing well ? The reason why postage wouldn't have been refunded could be because we don't offer free returns yet but we do offer free replacement for the same product or any other of the same value.

Stay healthy and happy :)

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 3 ud af 5 stjerner

Slow delivery of defective item and no…

Slow delivery of defective item and no refund after paying to return item. Grrr.
Update on Jan 4th- bank account check and Shopify has refunded the full £45. Yay!

3. januar 2022
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Iona,

I can confirm that your order amount was refunded.

Bedømt til 5 ud af 5 stjerner

Great customer care

30. december 2021
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Dear Mrs LC,

Many thanks for the wonderful review.

Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business

Bedømt til 1 ud af 5 stjerner

AVOID!

AVOID. There is a good reason this company have a 59% one star rating!
Awful! The Product was faulty, the pads didn't heat up and the company took weeks emailing asking for a video to prove it was faulty, you cannot physically SEE heat sooo.... I sent them the video which shows nothing. only then they accepted I was allowed to send the product back, it was mailed and a proof of postage sent to them but didn't actually say I'd get a refund, only that the "refund team" would have to look into it! 4 weeks later still no refund! I have chased them and they have told me it take 3/4 weeks for refunds to show.....it's now more than 4 weeks! I'm fully convinced that if I hadn't emailed and keep chasing this company for my refund they were fully going to keep my money, they might still try that and to the consumer authority I'll go!
They've prob resold that same faulty unit as well. Such terrible customer service for a product that DIDN'T WORK!!!! Give me my money back scammers!

29. december 2021
Uopfordret anmeldelse
Ammpoure-logo

Besvarelse fra Ammpoure

Your refund was made.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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