Started drinking this water from the plastic bottles in the shops and then found out they come in glass bottles, so I ordered a case of 12 which arrived with no issues regarding delivery. Decided... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The bottle makes bold claims – “supercharged to pH 9+” and “hydration to the next pH level” – but the reality is far less exciting. Yes, it’s slightly more alkaline than normal bottled water, a... Se mere
Virksomheden har svaret
Water tastes fine - am part way through 48 bottles - very drinkable and tentatively helping my acid reflux. Is it better than an antacid tablet? Jury’s out. Sports passes are rubbish though mainly tas... Se mere
Virksomheden har svaret
Delivered on day 2 of the three day delivery period. (london) Water quality hasn't let me down (so far!) This water actually tastes different (in a good way) and doesn't cost an arm/limb per c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Actiph Water is the UK's leading alkaline ionised water, helping you to charge up and achieve more every day. We take fresh Shropshire spring water, add a unique blend of electrolytes and then ionise by supercharging the water between platinum and titanium plates, removing sour tasting acidic ions and leaving a clean, smooth alkaline water that's bottled at pH 9.8. Actiph is available in 100% recyclable glass and PET bottles and, as part of our ongoing efforts to be a climate positive organisation, we've partnered with Ecologi to help offset our carbon footprint. As a result, we're planting a tree for every case sold in our online store (Actiph.Shop)! Drink Actiph. Be Active.
Kontaktoplysninger
Storbritannien
- actiphwater.com
3,2
Middel
360 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
PH tested this water for a…
I've just PH tested this water for a video I'm doing, straight out of the bottle and it's PH7 !! You're been ripped off, tap water is PH7 ........ absolute disgrace.
13. juli 2023
Uopfordret anmeldelse
Besvarelse fra Actiph Water
Hi Scott,
I can confirm that our water is bottled at pH 9 or higher. If you test the pH at home using pH strips you will unfortunately not receive an accurate result as they do not work in water that has been purified - they are measuring the pH of impurities in liquids, rather than the liquid itself. Because Actiph Water is purified through reverse osmosis at the beginning of its process, it does not have these impurities and will therefore return a neutral reading. This is a common problem we receive as most people use this testing method.
If you were to use pH drops you would find that Actiph turns dark blue, indicating a pH of 9 or higher. In case it helps, this video shows a very basic test demonstrating how pH drops react in lemonade, regular water and Actiph: https://vimeo.com/479830581
The most effective way to test is with a calibrated pH meter, as is the regulatory standard in our industry. We test all of our productions to ensure the pH is as expected and are required to do so to guarantee the shelf life of our product.
Hopefully, this puts your mind at ease but do let us know if you have any further queries or concerns.
All the best,
The Actiph Team
Grand daughter loves this water will…
Grand daughter loves this water will have to keep her happy now.
4. juli 2023
Besvarelse fra Actiph Water
Thanks Kay! We're so pleased to hear this :)
Besvarelse fra Actiph Water
Thanks so much! Great to hear.
ugly subscription order price hike
was ordering via Amazon for a few months via subscription was happy with the price i was getting for fortnight delivery till i found out my last order jacked the price up a 3rd so from £9.90 per case to £14.38 per case essentially wiped out the savings I'd made and I had to cancel the order, the price is just not sustainable for 12 600ml the Price of this product is purely a monopoly pricing issue because NO other products on the market are selling ionized water and this trend really needs to change.
4. juli 2023
Uopfordret anmeldelse
Besvarelse fra Actiph Water
Hello, sorry to hear you had this experience purchasing from Amazon. Please note, we (Actiph) do not control the pricing on Amazon - this is at Amazon's discretion. If you'd prefer, you can order from actiphwater.com on subscription for £21.59/month for 24 x 600ml - equivalent to £10.80 for 12. Hope this helps and thank you for sharing your experience with us. All the best, The Actiph Team
Besvarelse fra Actiph Water
Thanks so much!
Stolen delivery immediately replaced
My pqckage was stolen by the driver (he declared to have delivered without having proof of it, and perhaps on a day where I was at home and didnt receive anything), your customer service immediately arranged another shipment which I received the day after (today). Brilliant experience from ActiPH. Thumbs down for DPD but its not your fault.
13. juni 2023
Besvarelse fra Actiph Water
Hi Andrea, thanks for your lovely review and so sorry again about the issues you've experienced. We'll be sure to feed this back to DPD to ensure it doesn't happen again. Thanks again and all the best, The Actiph Team
Everything from delivery to emailing…
Everything from delivery to emailing the company is flawless, the water itself is so nice to drink.
13. juni 2023
Besvarelse fra Actiph Water
Thanks Jessie - so thrilled to hear this!
Fast efficient service as always.
31. maj 2023
Besvarelse fra Actiph Water
Thanks Steven - so pleased to hear this!
Besvarelse fra Actiph Water
Great to hear - thank you!
Great experience with a very helpful
Great experience with a very helpful team. Looking forward to working with Actiph further.
30. maj 2023
Besvarelse fra Actiph Water
Thanks so much - thrilled to hear it! Looking forward to serving you again in the future.
Do not trust this company to take money…
Do not trust this company to take money out of your account on a subscription service, you point blank do not receive your goods and the customer service is shocking unless you are willing to chase them up repeatedly for weeks you will not get your deliveries. It’s a shame because it’s actually a great product but the service and trustworthiness of the company is very poor, I do not recommend.
2. juni 2023
Uopfordret anmeldelse
Besvarelse fra Actiph Water
Hi Emma, thanks for this feedback and so sorry to hear your delivery frustrations continue. I know you've been speaking with our customer service team who have been back and forth with DPD to understand why these issues persist, and who are continuing to try and resolve this for you. We've been carrying out extensive testing over the past few months to attempt to refine our packaging for our glass orders to ensure that rough handling in transit does not result in so many breakages. We still have a long way to go on this, but please rest assured we're trying our best to improve this regrettable situation. Unfortunately, couriers do not always report back to us when items are damaged in transit, often meaning the first we hear of any problems is indeed when a customer reports this to us, resulting in unnecessary delays resolving issues like this. Please accept our sincere apologies again for the inconvenience caused. Our customer service team are working on your query and will come back to you shortly, but we will go ahead and refund your last order but continue to try and get your product out to you. Apologies once again and thank you for your patience whilst we try to resolve this. The Actiph Team
Amazing quality and taste
Amazing quality and taste - revolutionalised my water consumption - really surprised at the strength of flavour
24. maj 2023
Besvarelse fra Actiph Water
Thanks John! We're so pleased to hear this!
Besvarelse fra Actiph Water
Thanks Callie - great to hear!
Outstanding service and fabulous water
Outstanding service, quality and water product great
18. maj 2023
Besvarelse fra Actiph Water
Thanks so much, Sam!
I placed order and delivery was 2days…
I placed order and delivery was 2days later brilliant service 10/10.
9. maj 2023
Besvarelse fra Actiph Water
Thanks Anita - so pleased to hear this!
Besvarelse fra Actiph Water
Thank you!
Easy to order Quick delivery
Easy to order
Quick delivery and straight up to the top floor flat !😊
19. april 2023
Besvarelse fra Actiph Water
Thanks so much - we're thrilled to hear this!
Besvarelse fra Actiph Water
Thanks Phillip - much appreciated!
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